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Extended Stay America Suites - Charlotte - Matthews

2.5 star property
Travelers find free self-parking, express check-out, and responsive staff support at this convenient hotel - perfect for starting each day with ease

Choose dates to view prices

Located in the business district, Extended Stay America Suites - Charlotte - Matthews offers practical comforts like to-go breakfast and a 24-hour gym. Guests can enjoy WiFi, coffee/tea in the lobby, and extended parking. Previous guests praise the helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ₹8,908
₹10,267 total
includes taxes & fees
31 May - 1 Jun

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About this property

Extended Stay America Suites - Charlotte - Matthews

  • Hotel in the business district
  • Take advantage of free on-the-go breakfast, laundry facilities and a 24-hour gym at Extended Stay America Suites - Charlotte - Matthews. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • Express check-out, a lift and smoke-free property
    • A vending machine and coffee/tea in reception
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 123 rooms boast comforts, such as laptop-friendly workspaces and air conditioning, as well as perks, such as separate sitting areas and separate dining areas.
  • Other amenities include:
    • Bathrooms with shower/bath combinations and shampoo
    • 34-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and separate dining areas

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  • Free Wi-Fi
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Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Extended Stay America Suites - Charlotte - Matthews pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Extended Stay America Suites - Charlotte - Matthews?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Extended Stay America Suites - Charlotte - Matthews on 31 May 2026 start from ₹8,908, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Suites - Charlotte - Matthews?

Self-parking is free at this property.

What time is check-in at Extended Stay America Suites - Charlotte - Matthews?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Extended Stay America Suites - Charlotte - Matthews?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Extended Stay America Suites - Charlotte - Matthews located?

Situated in the business district, this hotel is within a 15-minute walk of Bowlero Matthews and Sportsplex at Matthews. Novant Health Matthews Medical Center and Matthews Community Center are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

8.4

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 207 out of 449 reviews
Rating 8 - Good. 77 out of 449 reviews
Rating 6 - Okay. 50 out of 449 reviews
Rating 4 - Poor. 45 out of 449 reviews
Rating 2 - Terrible. 70 out of 449 reviews

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were clean. Just being an overnight stay I couldn't complain. However, albeit there was a continental breakfast being served I was looking for more options. Otherwise my stay was good and I would return without hesitation.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Kiaia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible, friendly and clean
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet hotel, nice location
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kiaia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very pleasant
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shakelia

Liked: Cleanliness, staff & service, property conditions & facilities
The location was quiet and clean.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Good service, nice people.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Timothy

Liked: Staff & service, property conditions & facilities
Exactly place to stay safe and quiet and will stay again
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet, n

Amazing place and extremely nice and clean. The people are so kind. That includes the staff and the people they attract. I will definitely be returning!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shakelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drexler(please forgive me if I spelled your name wrong) and his entire staff was extremely nice and helpful. My stay was very pleasant.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very relaxed hotel, feels more like an apartment building, staff give you your privacy and are always working most of the time to keep the place clean and stay on top of guests requests! Love the key card access around the building as well, feels really safe.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful from the time we checked in. It was a very comfortable place and we would definitely use this location again!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pet friendly which is important to us when traveling from MA to FL with our golden retriever.
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite and clean. Perfect location near the interstate highway, food, gas and shopping
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and very relaxing. Would book again
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

JACLYN

Liked: Cleanliness, amenities, property conditions & facilities
It’s clean and pleasant staff is friendly
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Enkelejda

Good location in center of Matthew
Stayed 11 nights in Nov 2024
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Nice checkin Jill was excellent
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and felt safe. Friendly staff and close to many places.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Tavaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place night time staff I really love
Stayed 1 night in Sep 2024
Verified

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
Staff is very helpful.
Stayed 1 night in Sep 2024
Verified

8/10 Good

consuela

Liked: Staff & service, property conditions & facilities
The staff were very professional and always willing to help.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Dijon

Great staff . Have a pleasant stay every time.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So sweet and helpful

The women at the front desk were the sweetest and helpful people I’ve ever met.
Stayed 1 night in Mar 2025