Dear Angela,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our park-like surroundings and found our location clean and comfortable. Your kind words about our staff, especially the head of housekeeping, are truly appreciated. We are proud of our team’s dedication to making our guests feel welcome and at home.Your positive feedback is very encouraging, and it’s great to know that our efforts made your stay enjoyable. We look forward to welcoming you back in the future!Warm regards,

Dear Ronald,Thank you for taking the time to share your feedback. We appreciate all comments.We apologize for any inconvenience you experienced due to the absence of an on-site bar or restaurant. While our website does clearly list the amenities we offer, we understand how this may have been an inconvenience during your stay. Still, from Monday to Wednesdays we have our Evening Socials with light appetizers and drinks for guest to enjoy before heading to dinner.In addition, there are several excellent restaurants and bars within walking distance of our hotel. Our front desk team is always happy to provide recommendations and directions to ensure our guests can enjoy the local dining options. This is one of the main reasons many of our guests choose to stay with us.We hope you enjoyed other aspects of your stay, and we would love the opportunity to welcome you back in the future.Sincerely,

Dear Rik,Thank you for sharing your experience with us! We're delighted to hear that our hotel provided everything you needed during your visit for the BMX World Championships in Rock Hill. It's wonderful to know that you found the sitting area, kitchenette, bed, and bathroom to be to your liking. We apologize for any inconvenience regarding the room cleaning scheduling. We'll certainly take your feedback into consideration to improve our services.We're glad you enjoyed the breakfast offerings and found them to be very decent. Our team works hard to provide a satisfying dining experience for all our guests.It's fantastic to hear that you appreciated our convenient location, with restaurants and shops within walking distance, as well as the amenities like the indoor swimming pool and fitness area. We're thrilled that you would consider returning to our hotel, and we look forward to welcoming you back on your next visit to Charlotte!Sincerely,

Dear Romano,Thank you for taking the time to share your experience with us! We're thrilled to hear that our suite accommodations met the needs of your family perfectly. This room type with separate bedrooms, bathrooms, and a common living space is designed to offer convenience for our guests traveling with family, and we're glad to hear that you found it efficient and clean. We take pride in our location and are delighted that it worked out well for you. Should your travels bring you back this way, we'd be honored to host your family again!Sincerely,

Dear Dhruv,Thank you for sharing your experience. We apologize for the inconvenience with the room change and your overall experience at the hotel. Your feedback is valuable, and we'll use it to improve our services. Please feel free to call management to see how we can make it right!Sincerely,

Dear Angela,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

PoumanawaThank you for sharing your positive feedback about your recent stay with us. We appreciate your time and love to hear you had a fantastic stay and enjoyed our amazing team members. We can't wait to serve you again in the future.

BreannaThank you for your rating, as it helps us know we're doing the right things to offer an amazing stay for you and our guests. We hope to see you again in the future when your travels bring you back to Charlotte.

Dear Rebecca,Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your stay at our hotel exceeded your expectations and left such a positive impression.Maintaining cleanliness and providing a comfortable environment are top priorities for us, so we're delighted to hear that you found your suite to be clean and neat. It's also fantastic to know that you enjoyed our breakfast offerings; we strive to provide a variety of delicious options to cater to our guests' preferences.Our team works hard to ensure that our property is well-maintained, so it's rewarding to hear that you found everything to be in excellent condition during your stay.We truly appreciate your kind words and the opportunity to host you. We hope to welcome you back for another exceptional experience in the near future!Sincerely,

Dear Meredith,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear IllyaThank you for sharing your recent stay with us. We're disappointed our rooms did not fulfill the expectations when staying with us. Although we are a pet friendly property; we ensure all our rooms are deep cleaned after our furry friends depart our property. We appreciate your time bringing this to our attention, your feedback will be shared with our housekeeping staff to ensure this issue is isolated and does not repeat itself. Thank you again for your feedback and we hope to serve you again in the future.

Dear ShericaWe're disappointed on your experience during your stay with us. Please know that booking direct is the best way to guarantee the room booked. We appreciate your feedback, and we hope to have another chance to make a better impression.

Dear Christie,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your three-night stay exceeded your expectations. Our team takes great pride in providing a comfortable and enjoyable experience for our guests, and it's fantastic to know that our perfect room kitchen and bar area, as well as our varied breakfast offerings, contributed positively to your stay. We'll be sure to pass along your kind words to our staff members—they'll be delighted to hear that their efforts made a difference for you. We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future!

Edwin Levanthank you for bringing this situation to our attention. We should've been more helpful in this situation as our commitment is backed by our Clean Promise. Please know that your booking may have been exempt from discounts based on the booking channel used. Thank you again for your feedback and we hope you enjoyed the rest of your stay.

Dear Tamarra,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Samantha,We sincerely apologize for the shortcomings you experienced during your stay with us. It's disheartening to hear that we fell short of meeting your expectations and for any inconvenience caused.We deeply regret the issues you encountered. Providing a clean and enjoyable environment for our guests is of utmost importance to us, and we will address these concerns with our team to ensure they are rectified promptly.Regarding the hot tub, we apologize for any miscommunication regarding its availability. We understand the disappointment this may have caused. Still, our main concern is the safety and guest satisfaction. If an equipment fails, once repaired it has to be professionally inspected. Even though this may delay the process, it ensures guests safety and satisfaction.We appreciate your feedback regarding our housekeeping policy and breakfast offerings. Your comments will be shared with our management team for further review and improvement.We value your patronage and hope to have the opportunity to regain your trust during a future visit. If you would like to discuss your experience further or if there is anything else we can do to assist you, please don't hesitate to contact our management team directly.Once again, we apologize for any inconvenience, and we thank you for bringing these matters to our attention. Your feedback is invaluable as we strive to enhance the guest experience at our hotel.

Dear Antionette,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Alisha,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Brian,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Deborah,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Joann,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Carly,We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,

Dear Lesha,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Karla,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Andre,Thank you for sharing your glowing review! We're thrilled to hear that you thoroughly enjoyed your suite and found it to be very comfortable. Providing excellent amenities is a top priority for us, and we're delighted that you were pleased with what we offer. It's fantastic to hear that you particularly enjoyed the seating around the fire pit in our courtyard—it's always a guest favorite for relaxation and socializing.Additionally, we're glad to hear that our staff and front desk were able to assist you promptly and courteously during your stay. Whether it's extra towels or directions to the ice machine, we strive to ensure that our guests have everything they need for a comfortable and convenient stay.We're honored that you plan to book with us again on your next visit to Charlotte! We look forward to welcoming you back and providing you with another exceptional experience.Regards,

Dear Shiesha,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Heidi,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Brooklyn,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Kathleen,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,

Dear Cheryl,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Chaffonta,Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay and that our amenities met your expectations.At Staybridge Suites Charlotte Ballantyne, we strive to provide our guests with a comfortable and enjoyable stay, and we're thrilled to know that our amenities added to the overall experience. Whether it's our well-equipped fitness center, beautiful courtyard, refreshing pool, or cozy lounge area, we want to ensure that you have everything you need for a memorable stay.We're especially glad that you appreciated our breakfast offerings. Our team works hard to provide a diverse and delicious selection to start your day off right. It's heartening to know that you found it satisfying and visually appealing.Moreover, we understand that pets are an important part of the family, and we're happy to offer accommodations that welcome furry friends. Seeing our guests and their pets enjoy their time together brings us immense joy.Your kind words mean the world to us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.

Dear Terese,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Alex,Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed your stay at Staybridge Suites Ballantyne. Providing exceptional service and a comfortable environment for our guests is our top priority, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your kind review and hope to welcome you back for another memorable stay in the future.Warm regards,

Dear Mackey,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Pattie,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Danielle,Thank you for your wonderful review! We are thrilled to hear that you had a great experience at Staybridge Suites, Charlotte Ballantyne. Your kind words about our accommodations and service means a lot to us. We look forward to welcoming you again.Sincerely,

Dear guest,Thank you for sharing your feedback with us. We're truly sorry to hear about your experience falling short of expectations. Please know that cleanliness and guest satisfaction are our top priorities, and we take your concerns very seriously. We'll address the issues you've mentioned. Your insights are invaluable to us, and we hope for the opportunity to make it right for you in the future.Sincerely,

Dear Traveler,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Tracy,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Sechita,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Adrian,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Jodi,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We appreciate your review. We hope you will visit us again. Sincerely,

Hello Tina,Hello Tina,Thank you for your review. We apologize that your recent stay did not meet expectations in some areas. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  We hope you will visit us again.

Hello Tiffanne,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in... We value your feedback. We hope you will visit us again. Sincerely,

Hello Megan,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for any disturbance you have experienced during your stay. Please feel free to contact us to share your experience and how we could have made this a delightful stay for you. We value your comments and welcome the opportunity to serve you again. Sincerely,

Hello Linda,Thank you for Staying at Staybridge Suites and bringing your concerns to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Staybridge Suites Charlotte Ballantyne