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"The staff is the shining star of Emerald Resort. The resort is in need of updating, it has a great location and all the rooms face the beach but it is rundown. Which gives off as not being clean. At breakfast one of my travel companions' breakfast came with butter packets and one of the butter packets had already been used. Plus the sugar bowl had empty packets in it and the jelly packets had food smeared on the bottom which says they reuse them for other guests."

"It was a lovely staff. "

"Air conditioning went out middle of nite, power in bath went out, shower flooded the floor thru the tile. No courtsey of refund considered. A tiny bottle of body wash. I used our own soap I had tossed in my bag. No restaurant now either. We had to take a cab to eat."

"The best place to stay and have all the comforts. Delicious food. Outstanding staff. Exceptional bar staff. Great location overlooking bay and downtown!!! Stayed here many times. NEVER DISAPPOINTED "

"The staff was not friendly at all and the air conditioning to the room was broken. Unbeknownst to me, my room had been switched to another room and I was yelled at by housekeeping to leave immediately. When I went downstairs to inquire they told me I needed to pay the difference for the room and they had no record of me being on the premises. Had it not been for the fact that I was barely at the hotel, I would have left that first day. "

"Olga's Fancy is in a great location, close to some of the best dining on St. Thomas. Candy is incredibly knowledgeable and friendly. Would recommend staying here to anyone visiting St. Thomas!"

"Todo estuvo muy bien! Aunque recomiendo un poco más de mantenimiento y luz en el área de la piscina y la piscina! Gracias!"

"This property is rented as a waterfront view. Half the time you’re there you will be looking directly at the side of a cruise ship that completely blocks any view of any water. I don’t know how this was overlooked when describing the property, but I think that everybody should know this before booking a waterfront room here."

"Staff was awesome and location was great. Some areas could use some updates but overall excellent and we would stay here again."