Charleville Trip

Kind staff and clean hotel

Breakfast was basic, but it was ok. The beds were a little harder than I like, but clean. Rooms were cleaned daily to the highest standards. This was the best part of our stay. Toiletries were basic, but we thankfully brought our own. Quiet, safe area with easy access to restaurants and shops.

We had a great stay. Enrique (Night Manager) added to our stay - he was super helpful, knowledgeable and fun to chat with. Location is Amazon and breakfast to bed was a plus. The breakfast room was little small but sufficient. Will definitely come back

The staff here were warm and welcoming! They allowed us to check into our room very early, which was very kind. The location was great, walkable area with tons of things to see and do around. The room was basic but all we needed, we liked the towel warmer in the bathroom and the separate toilet area. It was clean and a great option for those looking for a budget hotel in a good area. Would stay again.

We had a reservation for four days, but they told us that we have to change a room in day 2 because of a mistake in booking. They offered us on the spot to totally refund us if we did not agree. However, we had to agree because it was impossible to find another hotel on the same day it’s gonna be very uncomfortable. They give us a slight upgrade with a smaller room, but with a better view. The whole experience was unpleasant with the reception because they did not show a sign of empathy or they are making a mistake. They would rather made us feel that we should be thankful that we are giving you another room with a view although the room is much smaller. In general, the hotel is good but as many hotels in Paris, their rooms are small