Search Hotels in Charles, Providence

"My stay at Graduate Providence was extremely disappointing and not at all worth the high price. The room was poorly designed and lacked basic functionality. There were no outlets in the bathroom, making it impossible to blow dry your hair in front of a mirror, and almost no accessible outlets in the room itself—I had to unplug lamps or the TV just to use my computer at the desk. The bathroom was also uncomfortably small and felt cramped. Service only made things worse. When I asked for glasses, I was told they couldn’t provide any—despite the hotel having an attached restaurant. On departure, I was stuck in the parking garage because my barcode wouldn’t scan. I called for help, was left on hold, and then completely forgotten. For the price, this experience was unacceptable. I would strongly discourage others from staying here"

"We stayed here a couple of times previously. The property and rooms are very clean. Unfortunately, this stay provided very little sleep. Between 1 am and 4 am there was such a loud party above us that it disturbed the peace. It was obnoxious. We did report it and hoped it would be heard and managed. Unfortunately, that was not the case. "

"Every staff member was very helpful and friendly. We enjoyed the hot breakfast The bathroom floor was not in great shape very worn and tub non slip sticker was peeling. Overall a good place to stay. "

"Clean room, welcoming staff, great experience overall."

"Very good"

"All aspects of our stay were effortless. The location makes it easy to get around in Providence. The onsite restaurant is good and the staff were all lovely. My daughter lived the indoor pool. Overall, it’s a great location. "

"Staff across the board was extremely rude and unwelcoming. I have stayed at this location several times and never had an issue. The woman at check in seemed rude but had no issue with check in. Check out is 12pm. 11am housekeeping attempted to enter the room waking us up from a nap. 11:30 the front desk called the room phone and was outright disrespectful to my spouse when she answered stating “CHECKOUT IS AT NOON!” To which my spouse replied “yes, we are packing our things and tidying up the room” 11:54 housekeeping again banged on the door and informed us checkout is at noon to which my spouse replied “yes noon not 11:54”. At which point 11:59 the desk once again called the room to remind us of the checkout time. At this point I informed them if they stop knocking on the door and give us a minute we can finish packing and will gladly be off your property. I have never encountered such aggressive staff. "

"Comfortable bed. Friendly front desk staff. Good price."

"Front desk staff was practically never around and never answered the phone. Blankets were very thin despite cold weather. I recommend requesting several. Nice building and amenities. Breakfast was meh"