Characato Hotels from ₹1,239

"The restroom was very small,"

"Excellent place to stay!! Staff very friendly, knowledgeable, helpful and professional "

"Yes"

"Exceptional room. Amazing staff. Excellent wifi and breakfast. The location on Plaza de Armas can’t be beat. So walkable. We loved our stay! We had one hiccup. We asked for early check-in. Reception said none was available. Upon arriving at approximately 5:30 AM after a 16 hour overnight bus ride, we asked again. Reception said they could store our bags. Check-in was 1pm. Then they said for $50 USD we could check in early. We declined and stored our bags. We went for breakfast with fellow travellers. All were able to check in early for free at their hotels. When we returned from breakfast around 9am and asked to wait on the terrace, we were informed our room was ready and our luggage was in it. We were very, very happy and booked a few more nights. "

"clean room. Good breakfast. Walkable to the centre"

"The hotel had excellent service. Very nice employees greeting you and taking your luggage. The food was good and the breakfast was abundant. I would recommend they have screens for their windows to prevent bugs from coming into the dining room. The king room we had was excellent. The atmosphere and the animals outside in the complex were very cute to see. The "

"Maybe the nicest staff at a hotel in a long time"

"The room was spacious and clean. Hotel staff very pleasant! "

"The room was dirty, and had a bad smell. The breakfast was terrible not at all how it appears in the photographs. The location is far from everything. When I checked in they tried to charge a 28% tax wasn’t stated anywhere on the reservation. They said every hotel does this and the percent fluctuates depending on what they want to charge. I called Expedia and they made it right. Better places to stay in Arequipa. "