"FORMAL COMPLAINT – Misleading Hotel Listing, Unacceptable Hygiene, Guest Safety Concerns and Demand for Full Refund – One Off Assi Ghat, Varanasi (14–16 October)
To
Expedia Customer Relations / Customer Support
Subject: FORMAL COMPLAINT – Misleading Hotel Listing, Unacceptable Hygiene, Guest Safety Concerns and Demand for Full Refund – One Off Assi Ghat, Varanasi (14–16 October)
Dear Expedia Customer Relations Team,
I am writing to lodge a serious formal complaint regarding my fully prepaid...
"FORMAL COMPLAINT – Misleading Hotel Listing, Unacceptable Hygiene, Guest Safety Concerns and Demand for Full Refund – One Off Assi Ghat, Varanasi (14–16 October)
To
Expedia Customer Relations / Customer Support
Subject: FORMAL COMPLAINT – Misleading Hotel Listing, Unacceptable Hygiene, Guest Safety Concerns and Demand for Full Refund – One Off Assi Ghat, Varanasi (14–16 October)
Dear Expedia Customer Relations Team,
I am writing to lodge a serious formal complaint regarding my fully prepaid...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Nice small hotel close to the temple and ghat of Manikarnika. Kashi Vishwanath temple is only approx 2 km from this hotel which means you can go by walk. Hotel has clean rooms and staff behaviour is very kind. Owners like Padam Chaudhary having international experience really make a difference into the field of hospitality. I highly suggest this property and the location.
Nice small hotel close to the temple and ghat of Manikarnika. Kashi Vishwanath temple is only approx 2 km from this hotel which means you can go by walk. Hotel has clean rooms and staff behaviour is very kind. Owners like Padam Chaudhary having international experience really make a difference into the field of hospitality. I highly suggest this property and the location.
Really clean room & good shower with a functiong mixer tap unlike a lot of hotels in India. The housekeeping, reception, travel agency & food/beverage teams were all excellent. You could tell they were proud of working for the hotel. I would rate it as the best hotel in my 3 week stay in India.
Really clean room & good shower with a functiong mixer tap unlike a lot of hotels in India. The housekeeping, reception, travel agency & food/beverage teams were all excellent. You could tell they were proud of working for the hotel. I would rate it as the best hotel in my 3 week stay in India.
The experience was truly comfortable from start to finish. The staff was incredibly polite, helpful, and always ready to assist with a smile. The service was prompt and well-managed, and the location is perfect for exploring the city easily. Overall, everything—from hospitality to cleanliness—was excellent. Would definitely recommend this place to anyone visiting Varanasi!
The experience was truly comfortable from start to finish. The staff was incredibly polite, helpful, and always ready to assist with a smile. The service was prompt and well-managed, and the location is perfect for exploring the city easily. Overall, everything—from hospitality to cleanliness—was excellent. Would definitely recommend this place to anyone visiting Varanasi!
Ayushi
Reviewed February 13, 2026Reviewed February 13, 2026
The property had an amazing ambience, also it was so clean and beautiful it gave the feel of a 5 star property.
The staff was really polite and helpful.
Had a great experience
The property had an amazing ambience, also it was so clean and beautiful it gave the feel of a 5 star property.
The staff was really polite and helpful.
Had a great experience
anshika
Reviewed September 6, 2026Reviewed September 6, 2026
Visit the sights such as Ramnagar Fort while you're exploring the area.
What is an aparthotel?
An aparthotel is a hybrid hotel and apartment, with the amenities of a traditional hotel, and the privacy and space found in an apartment. Feel like a local in apartment-style accommodation, often situated in the centre of Chakia. Enjoy home cooking in a fully equipped kitchen and having more space to spread out while you're in town.