"We spent five nights at 99 The Heritage Hotel and were very happy there.
On arrival we were greeted warmly and the hotel amenities explained. We were given a whole range of vouchers - for a free (soft) drink, a couple of free Thai lunches, an afternoon tea - that we took advantage of during our stay. Not sure if these are given to everyone or only after a minimum stay.
The staff were unfailingly friendly, especially the lady at reception.
The room was very comfortable. We had a "temple view", but that wasn't so good; the view was a bit uninspiring and blocked by trees, possibly an internal room would have been better.
The hotel is beautifully and quirkily decorated; it is an old building that has been restored and has plenty of charm about it.
Overall, we would highly recommend it for a stay in Chiang Mai old town."