Search Hotels Near Chace Athletic Center, Smithfield

"The room I booked was not what I expected went to front desk asked if it could be changed was told it was nothing could be done because I booked a third-party went back to the room. Air conditioner would not work went back to front desk asked for another room was told we don’t have another room front desk person came up and got air conditioner working 20 minutes later. Front desk person comes knocking on the door telling me he has another room by that time. I’m already in bed checked in at 10 PM at night."

"A very good room at a very good price"

"Always a pleasure to visit. Love the casino."

"Hotel is clean staff is great !!"

"Brand new facility. Spacious suites with kitchenette. Quiet. Good coffee at free breakfast. Plenty of parking. Pool looked very nice and clean. "

"Clean rooms, but the pool/hot tub area was so full of chlorine fumes it was almost unbearable. I suspect the chlorine levels need to be adjusted. I also never quite understood the breakfast situation, so we bought groceries nearby."

"When we arrived to our room, we realized there was only one king bed. We booked a room with 2 queens, which I showed to the front desk staff. The man explained they were out of rooms with 2 beds so would give us a room with two kings or take $75 off our existing room. We were on our way to an event and I was told we could sort it out when we returned. While we were out, I received a voicemail letting me know they actually did not have an extra room available for us and only the discounted room would be the option as they were totally booked. I quickly pulled up the reservations and could have reserved a room myself on my phone so tell me how they were out of rooms? Then, miraculously, they reached out again to let me know they had a room with 2 beds available after all. I am glad we were able to sleep in the room we booked BUT the stress of this situation and feeling very misled and lied to makes me never want to stay here again."