They almost did not let me check in because they have a hard cut off of 10pm check ins and I was travling for an event and did not get to the hotel till late. There was a clear open sign lit up in the office but the man who was at the office was angry I did not check in earlier and said he normally would not let me check in. Then he game me a key to a room that already had a person in it so I had to go back and have him give me an unoccupied room.