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"Water flowing from the shower door that had the floor towel wet "

"Water overflows from the shower area that had floor towel being wet"

"Elegant rooms and great value. BUT … Reception not staffed on check-in when I arrived at 2pm. Got a text message to say Key was in safe and breakfast would be on from 6:30-9:30. However, in the room there was conflicting information about breakfast on different pieces of paper - 7am. 7:30am. Very confusing. I called the after hours number and the girl couldn’t say for sure what time it would be. I said surely the text message about check in would be the correct time. But she couldn’t say for sure. Neither morning could we get into the breakfast room. Very disappointing as we were needing to get away to a conference each day. "

"The staff were very helpful and accommodating. The rooms and facilities were fantastic. Happy to stay here again."

"Staff really lovely and helpful. General up keep and cleanliness was below expectations. Pool and surrounding area was dirty."