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"My first visit to Zhengzhou, but the staff made every effort to make me feel comfortable during my stay. Although I had issues with wifi not working for some reason. I absolutely appreciated the fact that the front desk agent tried very hard to troubleshoot. Thank you Crowne Plaza staff for memorable trip and a comfortable stay. "

"Excellent hotel"

"The Breakfast is great, and the location is convenient "

"Excellent and luxurious hotel. Great location "

"Well maintained, professional and courteous staff. They were quick to switch us to another room when we had an a/c issue. Highly recommend!"

"I really enjoyed my time at this hotel. The service was warm and attentive, the room was comfortable and well-kept, and the location was perfect—just a short walk to great shopping spots. Everything came together to make my stay relaxing and convenient. I’d definitely come back!"

"Service and staff are great! we didn't like the dining. there are limited choices and the food taste marginal."

"buffet, not real restaurant"

"I recently stayed at Holiday Inn Express Zhengzhou Airport and had an exceptional experience, thanks in large part to the outstanding service provided by the front desk agent, Lily. From the moment I walked in, I was greeted with a warm, genuine smile and a level of professionalism that immediately put me at ease. Lily went above and beyond to ensure my stay was comfortable and enjoyable. She was incredibly attentive, answering all my questions with patience and providing helpful recommendations. Her attention to detail was remarkable, she remembered my name and preferences, which made me feel truly valued as a guest.What stood out most was her willingness to assist with a last-minute request I had. Her kindness and dedication truly made a difference in my stay.I cannot recommend Lily enough. Her exceptional service and genuine care for guests are a testament to the high standards of Holiday Inn Express Zhengzhou Airport. I will definitely be returning. Thank you Lily for making my stay unforgettable! ⭐⭐⭐⭐⭐"