Search Luxury Hotels in Central Mexico

"Didnt know the pool was closed for maintenance which was a shame. "

"Furniture is old , need some improvement "

"We really enjoyed our 5-day stay here, the hotel is centrally, located to many of the tourist attractions. I got upgraded and had access to the business lounge where they had breakfast and evening snacks which we really enjoyed. Also fell safe while walking in the night around the hotel area. "

"Muy céntrico, la vista espectacular y todo el lugar muy limpio "

"Clean room, nice location "

"Excellent location, nice clean rooms. Staff very friendly "

"Excelente ubicación, staff muy amable. Solo las camas están excesivamente duras."

"Poor hygiene. Our bed hadn’t been changed. There were hairs everywhere, particularly when we pulled back the duvet. We complained. The lady changed the bedding but placed the disgusting bedding on top of my suitcase. I had to clean it myself afterwards. At breakfast we asked for tea a few times. The waitress ignored our request and chatted to staff. We booked a Junior Suite. The bathroom was tiny for a suite. This is more of a 2.5 star than 4 star as they advertise. I made a complaint asking for a refund but was offered an upgrade on my next stay. As if I’d ever think of staying here again. I’ve given two stars as the staff at the front of the hotel and the man making the eggs was very friendly and welcoming. Stay here if you like dirty bedding, poor service and a tiny bathroom."