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"Upon check-in at the hotel, I was asked about my request for a removable showerhead. After a little discussion with the host, I decided that if the room was accessible without a removable showerhead that I should be good. After getting to the room, which was very nice, I discovered that the shower would not suit my needs. I immediately called the front desk, explained the situation, and they gave me a fully accessible room with the removable showerhead. Although I originally said that it wouldn't be a problem, the staff did not get rude, irritated, or treat me like an inconvenience. They were very nice and accommodating. I don't remember the name of the gentleman who originally checked me in, but he and Lizzie made me feel welcomed. I absolutely love this place!"