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"This is a grate hotel "

"The property is so beautiful, it is a destination unto itself with several museums, ruins, a crypt and antiquities everywhere. The room was immaculately clean and I splurged, so I had a dining room, living room and jacuzzi, along with a double rain shower stall which was amazing. The bed was really comfortable and I got a very good night's sleep. I ate at the Refectario, and the food was delicious and the service impeccable. The staff wants to please the guests, and that is very appreciated. I had a disappointing experience at the spa, but the spa manager immediately offered me a discount for my treatment, which was fine. The one comment I would make for English speaking travelers coming to Antigua, you will need to understand basic phrases in Spanish or it will be very challenging for you to get around. Most people I met, including the hotel staff, know very little English."