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"Quick check in, although the lobby is very small"

"All the staff were great but especially Jordan the concierge and Josephine in the lounge. They were amazing."

"In my opinion this is the best hotel in Santiago. Rooms are large with stunning views of the Andes mountains. Well kept facilities, well trained staff and a terrace/pool area that’s a true oasis in a very busy city with warm temperatures 9 or 10 months of the year. "

"Staff were so helpful and professional, we had an excellent stay. The area around the hotel is walking distance from multiple great options for drinking and eating. We highly recommend!"

"Everything excelente "

"Great location, wonderful views if the lake, easy access to town using taxi or walking. Staff very helpful and friendly."

"Clean room"

"Amazing customer service from all staff - exceptional food, turn down service, and concierge - what hotels should be - pampering when you are away from home. Special thanks to Ambrosio for his kind and attentive manner"

"It is a beautiful place,excellent services,very pleasant workers and the location was great"