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"Kind and friendly staff. Very welcoming. Always attentive "

"Great hotel and staff"

"Great location, excellent breakfast, efficient and friendly staff "

"I had a wonderful stay at this hotel. From the moment I arrived, the service was exceptional—every staff member was friendly, attentive, and genuinely committed to making my stay comfortable. As a woman travelling alone, feeling safe is incredibly important, and this hotel exceeded my expectations. The environment was secure, welcoming, and very well maintained. I would highly recommend this hotel to anyone looking for excellent service, comfort, and peace of mind. I will definitely be returning on my next trip."

"Staff was courteous Place was clean Upgrades to bathroom and ac very much appreciated Spectacular views Wonderful pool Great price"

"Very good location, breakfast had many options for everyone, "

"La habitacion estaba limpia, y la gente que atiende en el restaurante es extremadamente genial y cortes pero la gente de recepcion no lo es. Estuvimos sin wifi el primer dia, no pudimos avisarle a nuestras familias que llegamos, pedimos que lo resuelvan y nos mintieron diciendo que el tecnico llegaba el primer dia. A la mañana siguiente fuimos para pedir que por favor resueltan la situacion pero el supervisor fue extremadamente grosero y nos dijo que le estabamos quitando su tiempo. A la tarde ya pedimos de nuevo ayuda y si bien el chico de recepcion nos di otro cuarto( aparentemente solo el nuestro no tenia wifi) cuando pedi compensacion me salieron con que ese cambio de habitacion era suficiente. Por favor que los entrenen porque no saben tratar con respeto a sus huespedes. Ellos arruinan el viaje asi que si te quedas aca, no esperes nada de hospitalidad por parte de ellos."

"Great staff, beautiful views! Rooms and facilities could use a refreshing. Overall, it was a great value!"

"Solid 4 stars hotel with a great beach club which makes all the difference. The property is well maintained with very friendly staff. Probably your best option in Buzios."