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"The property looks like it is very close to the train station on a map, but the reality is quite different. More than 1km away from the city, on the wrong side of the rail tracks in a dreadful location. The hotel is modern and very clean, but no hot water for a shower, either in the evening or morning is very poor for any star of hotel. When i mentioned upon checking out, the receptionist good careless. The restaurant is close, so is the gym and meeting rooms. Breakfast was to be a voucher for somewhere not exactly next door, or a box. Not delivered to the room. I chose to take mine away as I had an early check out. This 'bag' was not forthcoming coming after paying the city tax etc, I literally had to ask! I use hotels.com often and stay in Italy, often. I am used to a less than warm reception (which isn’t right) but this place was empty and the attitude was terrible. I won't be staying here again. "

"Excellent position, good breakfast"

"Everything was very good, just that the final price was different than the Expedia quote given as the exchange rate had changed. Would gladly stay here again and the staff were second to none."

"Excelentes instalaciones y muy bien ubicado"

"I thought I booked a large bed but had two twins, which are unbelievably small. The shower is not really separated from the bathroom so after taking a nice warm shower everything was wet and slippery"

"Very nice property, lovely breakfast and friendly staff!"

"Fantastic place! Very clean, front desk staff great and helpful, and room wonderful- smallish but sufficient. Best aspect of hotel was location-frequent city bus to and from train station came down main road (via Grande) with stop near hotel."

"Good"

"Good"