Search Hotels Near Catedral de Santiago, Santiago de los Caballeros

"Clean hotel and room, views are amazing. The food is great and having the mall on the 2nd floor is a huge plus! Staff is polite and respectful. Second time staying at Hotel Santiago, definitely will be back! "

"Servicio excelente comida fresca y buen servicio del personal. Parqueo accesible "

"Brand new hotel in the best conditions. The staff is very kind. The view of Santiago City and the Landmark El Monumento de Santiago is awsome from the rooftop!"

"La falta de claridad en la ubicación para llegar al inmueble y el número de teléfono del anfitrión"

"Very nice staff and very nice places"

"The staff were friendly and very nice. The hotel was wonderful comfortable beds and the breakfast was amazing. This hotel is in the center of the city close to everything. Definitely will be coming back."

"3rd time at property, always a great experience. Rooms are well maintained, food is amazing, staff are always pleasant."

"This hotel is in a great central location near The Monument, restaurants, and shops. However, the service and amenities in the hotel need improvement. I arrived very early on a Saturday morning and had informed the hotel that I would be arriving around 5AM, but the hotel doors were closed and no one was at the desk to let me in. After knocking on the outside doors for some time, the desk clerk awoke and was able to let me in. There was also an attendant who offered to help me with my bag, but I didn't need help with one backpack bag. Nonetheless, he still accompanied me to my room. In the room, there were hairs on the floor and the shower door did not shut completely enough to prevent water from getting out. The slow shower drain allowed water to flood the floor. The fan does NOT shut off, and there is no way for the guest to turn it off. Even the hotel workers could not shut it off. That's not good when you don't want cool air blowing on you during the cool morning hours. You are offered a small bottle of water on the first day. After that, you have to pump your water from a large water bottle located in the hallway. This used to be a very good hotel years ago, but, sadly, the standards have declined. It would be great if they could get back to providing a higher level of service and better amenities. The location is great though."

"Clean room"