Catalina Island Trip

Great family experience. Service was on point. IL gourmet restaurant is must. Pablo the manager was great. He made sure we were all taken care but I’m sure he’s like that with all the enter through the door. Kids had all around fun and experience was exciting.

Everything about casa de campo was amazing . Staff was the best and paid attention to every detail. The golf courses are some of the most beautiful I’ve ever played and been on. Food was top tier. If you go SBG is an absolute must to eat dinner and watch the sunset. I highly recommend buying the all inclusive package because if you don’t , you will most definitely spend a lot more than you would plan on. Bring plenty of cash to tip.

Excellent service and stay

Butler was great. Beach was nice. But the food is pretty terrible, tipping is expected everywhere, room service menu and selection is poor. Outlets in room dont work. Pools are almost non existent, there is no main pool, just a thin pool river like effect. Having gone with Sandlas properties several times theblast 5 years and wanting to compare there teally is no comparison. Staff overall was nice, but between the poor food (could barely even find any fruit (surprising) or deserts and lack of access (no poolside or beach food (all inclusive should have these in abundance) it was disappointing. On the plus, despite some DR concerns we felt safe at the resort and plenty of staff to guest ratio. If they had better food options (restaurant quality, roo dervice, abulty to bring food back to your room like Sandals), beach food / snacks, the value would be better.

Facility needs better maintenance, rooms were ok clean, could be better. Staff should be better trained to act professionally and friendly towards guests. There was a lot of bantering going on among restaurant staff while you are waiting your order to be delivered.