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Reviews of StolenTime by Rendezvous

3.5 out of 5
StolenTime by Rendezvous
Cap Estate, Castries

Reviews

9.4

Exceptional

Rating 10 - Excellent. 44 out of 57 reviews" "
Rating 8 - Good. 8 out of 57 reviews" "
Rating 6 - Okay. 3 out of 57 reviews" "
Rating 4 - Poor. 1 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Draye Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agree with everyone - THE STAFF IS AMAZING!!!! The beach service from Anita and Michael was excellent! All food was fabulous! Loved trying new food choices.Waitstaff was so attentive. The grounds were lush and beautiful. Beach was so beautiful. Stayed 10 days and want to stay longer next time!
Stayed 9 nights in Mar 2024
Response from Lisa Gardner on 23 Apr 2024
Dear Draye,The team and I are gratified in reading how amazing your stay went with us here at StolenTime. We are comforted in knowing that our friendly attitude and professionalism was appreciated. We take pride in comments such as this and once again thank you for choosing us to spend your time while in beautiful St. Lucia.Kind regards,Lisa Gardner

4/10 Poor

Robert

Im an avid traveler, I have never left a review prior to this as I believe most reviews are subjective. I always make the most of all trips however I feel as if I was literally robbed from this establishment. We had the premium pool front room and had no hot water upon arrival. I met with management almost daily and they refused to discuss a partial credit and said it would be discussed upon the correction of the issue. I said I wanted to know the resolution and not get offered a $50 credit after our departure. Other visitors were up to their 10th day with cold water. Resort was booked so no provisions were available other than the gym shower or carrying your clothing to an alternate room shower(before other parties check in/arrival). On the 5th day we came back in the evening to sewerage in our room and demanded to leave the resort. We were sent to their sister resort for the last 3 days. Due to our late arrival to the sister resort we were only able to use their "premium" services for 1 of the 3 days. I was told the sister resort was more expensive and it offset cost negated any real credit. I was offered $50 a day credit after I returned home. I reached out again to management and no response since, so I figured to share my story. I was unable to enjoy my stay, Im sure my experience there made the food, drinks and location feel subpar. Beach not private and next to a cemetery. Most of visitors are British and were too kind to comment. good luck if you choose here
Stayed 7 nights in Feb 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
We travel a lot to different exotic destinations around the world. Stolentime Rendevous simply exceeded all of our expectations. Starting with the ride from the airport, to the initial cold towel for our heads upon arrival and delicious welcome punch we knew we were in for a treat of a week. The Staff was absolutely amazing, attentive, well trained to treat their guests with the highest level of service we’ve ever experienced. Then there was the FOOD! It’s difficult to put into words how amazing each and every meal was at Stolentime. The attention to detail on each a-la-carte dish for both lunch and dinner was truly incredible. When I say we were blown away with the quality, freshness and variety of dishes each day, is an understatement. Having 5 star lunches on the beach with our feet in the sand at Malabar was pure bliss. Each bite, each meal was better than the last. The gardens were beautiful, the private pools along the lazy river were something out of a fantasy. The servers were always there re-filling drinks and all happy to do so. Tasha, the pool Cocktail server was amazing. Her famous phrase of ”NIIIIICEEEE” was so funny, calming and reassuring that our relaxing vacation was going to continue all week. The event coordinator, also the personal trainer at the gym brought great energy as we participated in woman vs. men Olympics (which the men won 😉). I would recommend this resort to everyone and we surely will be going back in the near future to enjoy!
Stayed 5 nights in Feb 2024
Response from Lisa Gardner on 23 Apr 2024
Dear Derek,The team and I are gratified in reading how amazing your stay went with us here at StolenTime. We are comforted in knowing that our friendly attitude and professionalism was appreciated. We take pride in comments such as this and once again thank you for choosing us to spend your time while in beautiful St. Lucia.Kind regards,Lisa Gardner

10/10 Excellent

wesley S, Kenmore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet ,relaxing and clean. Lenny takes great care of you on the beach. The grounds are beautiful.
Stayed 8 nights in Feb 2024
Response from Lisa Gardner on 23 Apr 2024
Dear Wesley,The team and I are gratified in reading how amazing your stay went with us here at StolenTime. We are comforted in knowing that our friendly attitude and professionalism was appreciated. We take pride in comments such as this and once again thank you for choosing us to spend your time while in beautiful St. Lucia.Kind regards,Lisa Gardner

6/10 Okay

Joanna

Liked: Cleanliness, staff & service
The hotel is dated. Rooms need modernising. For an all-inclusive hotel the room fridge is empty and remains so. It doesn’t even fit in the cabinet as the furniture is old. And so are the hotel guests! It’s like being on a Saga holiday. Great shame as I booked it following a decent review in The Times!! The beach villas are like static caravans! There are far nicer hotels in St Lucia.
Stayed 3 nights in Feb 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and people. Great beach. Great food.
Stayed 6 nights in Feb 2024

10/10 Excellent

Lucy

Liked: Amenities
Nice staff and location
Stayed 7 nights in Feb 2024

10/10 Excellent

Charles

Travelled with family
Wonderful. That staff in particular are incredibly helpful, fun, and go out of their way to make sure that everyone has a really great time. We met people that were on their 18th trip to Stolentime and I know why. This is small enough to be intimate and incredibly friendly yet still has all the facility and activities that you could want.
Stayed 6 nights in Dec 2023

10/10 Excellent

Lauren Sydney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
*FYI there is no transportation in this all inclusive package. May be normal for some people to know this, however this is the first time we encountered having no ride at the airport* *Expedia should definitely highlight that this so it’s customers are fully aware* The hotel provides instant relaxation. The staff at Stolentime make everything effortless from the moment you arrive. You feel spoiled and welcomed. This resort attracts those who want to have a quiet place to relax and unwind. Our room (terrace room) did not have a TV and this allows you to fully take advantage of the whole day in paradise. We came here 14 years ago and it did not disappoint. In fact it was better. Thank you Stolentime for a lovely holiday!
Stayed 7 nights in Dec 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort, beautiful property, friendly staff with outstanding service, delicious food and great drinks. We thoroughly enjoyed our stay and hope to return.
Stayed 4 nights in Nov 2023

10/10 Excellent

Malena

Stayed 7 nights in Oct 2023

10/10 Excellent

Susan

Stayed 1 night in Oct 2023

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this property were absolutely amazing! If you’re looking for R&R (rest and relaxation) this is the place to be, it’s very quiet here! It almost gives retirement home vibes. Beware, if you’re a resident of the US, you will need an adapter for your electronics e.g. phone, iPad, sleep apnea machine (lol). The gift shop on property does not sell the adapter. Also, there are no televisions on the property. The pools are nice and there is a lazy pool, but not a lazy pool where you ride on a tube around the property because there are stairs! It’s a walking (lazy pool) if that makes any sense! The beach on property is not as great as I would have wished for, but it sufficed, considering it rained 5 of the 7 days we were there (real bummer!) All in all, I had a good time but for the price point, I could have stayed somewhere a little more fun! The main airport UFV is more than a hour away and the taxis are pricey. I will end this review by stating it was a nice experience and again, the staff is top notch. However, I will not be a returning customer to this property.
Stayed 7 nights in Oct 2023

6/10 Okay

Kennedy

Stayed 2 nights in Oct 2023

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You will not be disappointed. You’re treated superbly by the staff and the locals. The resort is clean, quiet, and beautiful. You will be amazed by the beautiful gardens and the cleanliness of the resort. The cottages that sit on the beach are amazing and you have a perfect view of the sunset from that location. The nighttime entertainment is amazing with the variety of performers that cater to several genres of music. The Restaurants are great with a very upscale selection of à la cart meals. we will definitely return for another vacation.
Stayed 7 nights in Sep 2023

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Rendezvous! My fiancé and I came here for our honeymoon. The staff treat you like royalty and always remember your name when you enter a room! They had so many fun activities for you to enjoy if you want, but the atmosphere for relaxation is top notch! We had the best time and will definitely be back!
Stayed 6 nights in Oct 2023

10/10 Excellent

christopher, west new york

Stayed 5 nights in Jul 2023

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and fantastic people who provide excellent services but who are also fun! The only thing that was a little frustrating is that it was hard to get dinner reservations in all the restaurants. But would highly recommend.
Stayed 5 nights in Feb 2023

10/10 Excellent

ANDRE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful relaxing holiday in a very convenient setting. The staff, food and facilities are all great. We have been there before and will be going again.

10/10 Excellent

Annamaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff is extremely kind and attentive. The food is delicious! A wonderful experience overall

10/10 Excellent

Lindsay Livingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant everything about this hotel was perfect. The staff and residence where all so happy you couldn’t not be. It’s magical!
Stayed 2 nights in Nov 2022

10/10 Excellent

Ronda Coonrod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet boutique hotel. Everyone is friendly and they work hard to make your experience wonderful! We enjoyed the bars, restaurants, gym, water activities, on site scuba, salsa dance lesson, swim up bar, made to order breakfast, chef prepared lunches and dinners. Our vacation was awesome ! We had one plug that did not work and the repairman fixed it immediately ! I’ve never seen such speedy service. I’d highly recommend this property to couples who want a quiet, quaint and beautiful experience. You leave refreshed and relaxed!!!! Everyone is nice!! The island vibe to relax and enjoy is in full force- good vibes everyday.
Stayed 5 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean. Its nice that they offer daily cleanings since in the US alot of hotels stopped doing that
Stayed 6 nights in Aug 2022
Response from Hotel Management on 29 Aug 2022
Thank you for selecting StolenTime by Rendezvous as your holiday destination. It is a great pleasure to read that you found in our property the relaxation you needed during this turbulent times. We are looking forward to host you again in the future. Best regards,

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No TV in the rooms. You can forget and recharge your inner self.
Stayed 10 nights in Aug 2022
Response from Hotel Management on 24 Aug 2022
Thank you for selecting Rendezvous as your holiday destination. It is a great pleasure to read that you found in our property the relaxation you needed during this turbulent times. We are looking forward to host you again in the future. Best regards,

6/10 Okay

Alexandra

Travelled with partner
Liked: Staff & service
Nothing to do outside of hotel. Secluded. Not many options for excursions offered. Staff was definitely friendly and accommodating.
Stayed 4 nights in Aug 2022
Response from Hotel Management on 29 Aug 2022
Thank you for selecting Rendezvous as your holiday destination. It is a great pleasure to read that you found in our property the relaxation you needed during this turbulent times. We are looking forward to host you again in the future. Best regards,

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022
Response from Hotel Management on 24 Aug 2022
Thank you for selecting Rendezvous as your holiday destination. It is a great pleasure to read that you found in our property the relaxation you needed during this turbulent times. We are looking forward to host you again in the future. Best regards,

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredible. Property is beautiful. Highly recommend.
Stayed 4 nights in Aug 2022
Response from Hotel Management on 24 Aug 2022
Thank you for selecting Rendezvous as your holiday destination. It is a great pleasure to read that you found in our property the relaxation you needed during this turbulent times. We are looking forward to host you again in the future. Best regards,

8/10 Good

Krzysztof

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are great, they treat you excellent all the time. We stayed there for a week and all staff were really courteous and attentive. The food is delicious with different selections every day, you will not go hungry. It’s a only adult resort, so just perfect if you don’t want kids around. The only bad experience we had was with the excursions we booked through the concierge at the hotel, specifically the sulfur springs and rum tours. It all felt rushed to just get you in and out as fast as possible. It was just a money making scheme for our guides, didn’t even spend 5 min in the mud bath before being rushed out, not to mention it was packed with other groups . Not worth it for the price . I hope they fix that. Rum tour was also rushed , were were supposed to come back to the hotel on a boat but apparently the boat driver forgot so we waited an hour before a taxi picked us up. No apology or refund from the hotel either. That’s our experience.
Stayed 5 nights in Aug 2022
Response from Hotel Management on 24 Aug 2022
Thank you for selecting Rendezvous as your holiday destination. It is a great pleasure to read that you found in our property the relaxation you needed during this turbulent times. We are looking forward to host you again in the future. Best regards,

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were top notch! We didnt like the lazy river being broken
Stayed 4 nights in Jul 2022
Response from Hotel Management on 21 Jul 2022
Thank you for selecting Rendezvous as your holiday destination. It is a great pleasure to read that you found in our property the relaxation you needed during this turbulent times. We are looking forward to host you again in the future. Best regards,

10/10 Excellent

Kashmir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely one of our best holidays.
Stayed 9 nights in Jul 2022
Response from Hotel Management on 19 Jul 2022
Thank you for selecting Rendezvous as your holiday destination. It is a great pleasure to read that you found in our property the relaxation you needed during this turbulent times. We expect to be able to host you again in the future. Best regards,

8/10 Good

Connell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 9 nights in Jul 2022
Response from Hotel Management on 19 Jul 2022
Thank you for selecting Rendezvous as your holiday destination. It is a great pleasure to read that you found in our property the relaxation you needed during this turbulent times. We expect to be able to host you again in the future. Best regards,

8/10 Good

keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Every staff went out of their way to give you first rate service. Food was over the top good. Owners need to go a little further updating the rooms, ie new mattress pads, faster internet, small appliances. No dives were included as advertised. I had to go to a local dive shop and buy a package, can't blame the weather for not diving, as other hotels and shops were on the water.
Stayed 14 nights in Jun 2022
Response from Hotel Management on 19 Jul 2022
Thank you for selecting Rendezvous as your holiday destination. It is a great pleasure to read that you found in our property the relaxation you needed during this turbulent times. We expect to be able to host you again in the future. Best regards,

10/10 Excellent

Enoch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here seeking a relaxing week with my girlfriend because we were both burned out from work. I can confidently say that we got way more then we were expecting. The food and service were 12 out of 10. We both work 60 hours a week so it is very hard for us to disconnect. Here it was incredibly easy to disconnect, relax, and spend quality time together. We will be coming back.
Stayed 6 nights in Jul 2022
Response from Management Team on 19 Jul 2022
Thank you for selecting Rendezvous as your holiday destination. It is a great pleasure to read that you found in our property the relaxation you needed during this turbulent times. We expect to be able to host you again in the future. Best regards,

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was awesome, staff was super friendly. If i had to pick something i didnt like it would be the diversity of the food. I was expecting more traditional food from the island but it was similar to food in the states. Overall a fantastic experience.
Stayed 4 nights in Jun 2022
Response from Hotel Management on 11 Jul 2022
Thank you for selecting Rendezvous as your holiday destination. It is a great pleasure to read that you found in our property the relaxation you needed during this turbulent times. We expect to be able to host you again in the future. Best regards,

10/10 Excellent

gillian, Edinburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in May 2022

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back…
An amazing (belated) honeymoon made even more incredible by the fantastic staff, beautiful food and impressive location. Rendezvous doesn’t suffer the usual issues that all-inclusive hotels and resorts suffer from. The beach is always quiet and there must be 1.5 sun loungers per guest as their was never a struggle finding one and always so many free. The food is just incredible, I don’t think we had a bad - or even average - meal (and we had plenty). Perhaps the rooms could do with a bit of an update, but that’s nitpicking and we personally didn’t experience any issues of note. Shane and Peterson in water sports helped our stay end in style with their sunset cruise (and looked after us throughout our stay with lots of lessons on the water), Tasha - NICE! - always made us feel at home, Juanita kept our bellies full with eggs in the morning and Marvin cooked us some of the best food we’ve ever eaten in the Malabar Beach Club. All the bar staff were incredible but Ed, Glen, Louis and Ellie were brill. Melinda in the spa has magic hands and the spa in general is well worth a visit. We booked a snorkel trip with the scuba team for our final morning and we’re amazed to find ourselves with Anse Cochon bay all to ourselves. Thoroughly recommend it. All in all, a perfect holiday and one we were very sad to leave, we’re already planning our next trip!
Stayed 12 nights in Jun 2022
Response from Mandy on 16 Jun 2022
Hello Connor, We are delighted to hear that you had a fantastic stay with us and cant wait to welcome you both back! The remarks on the rooms are noted and we will see how to improve in this regard.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Character and charm at every turn, the PERFECT romantic getaway, breathtaking ambiance and views, lots of activities included throughout the day, wonderful food (even for Vegans) and the personal connection with the staff was what made the trip unforgettable and the resort unlike any other on the island. The staff felt like family by the time we left, they all knew our names and went WAY above and beyond to personalize our stay with extra special touches. The day we arrived they found out we were Vegan and put almond milk creamer in our room without us even asking! Marcy, the supervisor in the fine dining restaurant Trysting, exemplified hospitality, customized the menu for us and truly became a friend! Asking about our daily adventures when we would see her around the resort and making sure we were taken care of wherever we went. We will come back because of her! Marcus the chef, Eric at the beach, and the entire concierge team, I cant thank them all enough. I really belive Rendezvous stands alone on the island. Not commercial or cookie cutter, but special, personalized and unforgettable!
Stayed 5 nights in Jun 2022
Response from Hotel Management on 11 Jul 2022
Thank you for selecting Rendezvous as your holiday destination. It is a great pleasure to read that you found in our property the relaxation you needed during this turbulent times. We expect to be able to host you again in the future. Best regards,

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property. Well kept. Courteous and well trained staff. Friendly and warm. Simply breathtaking.
Stayed 4 nights in Jun 2022
Response from Hotel Management on 11 Jul 2022
Thank you for selecting Rendezvous as your holiday destination. It is a great pleasure to read that you found in our property the relaxation you needed during this turbulent times. We expect to be able to host you again in the future. Best regards,

8/10 Good

Maria L, Waterbury

Stayed 5 nights in Jun 2022

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

8/10 Good

Tarynn Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matched pictures! Room was very nice. Transportation was accessible.
Stayed 4 nights in Jun 2022
Response from Hotel Management on 11 Jul 2022
Thank you for selecting Rendezvous as your holiday destination. It is a great pleasure to read that you found in our property the relaxation you needed during this turbulent times. We expect to be able to host you again in the future. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022
Response from Hotel Management on 11 Jul 2022
We appreciate you decided to visit our hotel for New Year's Eve. It is a pleasure to learn that you had a relaxing and fund stay, in addition to be pleased with the friendliness of the team. We look forward to host you again. Best regards,

10/10 Excellent

Natasha, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2022
Response from Hotel Management on 11 Jul 2022
We appreciate you decided to visit our hotel for New Year's Eve. It is a pleasure to learn that you had a relaxing and fund stay, in addition to be pleased with the friendliness of the team. We look forward to host you again. Best regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2022

10/10 Excellent

Jennifer Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2022

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022
Response from Hotel Management on 11 Jul 2022
We appreciate you decided to visit our hotel for New Year's Eve. It is a pleasure to learn that you had a relaxing and fund stay, in addition to be pleased with the friendliness of the team. We look forward to host you again. Best regards,

2/10 Terrible

Philipp

Travelled with group
Disliked: Property conditions & facilities
No TVs. No room service. Internet speed is non-existant.
Stayed 7 nights in Dec 2021

10/10 Excellent

Rolla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here over New Year, was such a beautiful, relaxing and fun stay!! The staff was exceptional and friendly and as lovely as can be. Thank you!
Stayed 5 nights in Dec 2021
Response from Hotel General Manager on 10 Jan 2022
Dear Rolla, We appreciate you decided to visit our hotel for New Year's Eve. It is a pleasure to learn that you had a relaxing and fund stay, in addition to be pleased with the friendliness of the team. We look forward to host you again. Best regards,