Search Spa Hotels in Castlegar

"front staff went beyond "

"I have been coming here for quite sometime now and is always consistent with their quality service and amenities. "

"The Hotel staff were fabulous and friendly. The hotel itself is funky and the history is amazing. The food was amazing.. loved our stay"

"Great staff"

"Rooms were clean and good sized, staff were very friendly! Outdoor pool was nice especially on hot summer days. Great place to stay in Trail!"

"Right from check-in the staff was courteous and friendly. The hotel is very clean, and modern, bright. We had a lakefront room with lounge chairs in the front to enjoy the waterfront. The hotel restaurant was excellent for the two meals we had. It was very nice to have the option of a free bike rentals and kayak at the resort all within walking distance of shopping and restaurants."

"Construction was a little dusty"

"It was amazing from check in to check out! The spacious green grounds are well kept and the room was perfect. The breakfast was delicious and the coffee was amazing! The staff were friendly and personable. A beautiful mountain retreat! Thank you Joya!"

"Two issues. 1. Toilet paper is very thin. 2. They didn't tell me at check in that they were putting a charge thru on my card. I had already paid for the room and seeing a second charge go thru was unsettling. I hadn't been asked or given permission to charge my card. I was assured it would be reversed at checkout but I haven't seen that go thru my account yet. Their explanation was reasonable and I trust that I will be refunded but it would have been better if I had been asked before they processed it."