"This hotel has a lot going for it, and I don’t regret coming here. The food has been fantastic — breakfast, lunch, and dinner were all fresh, flavorful, and consistently excellent. The rooms are spacious, clean, and comfortable, with great beds, a beautiful bathroom.
The pool is lovely, the sauna and steam room (though small) were nice, and the massage room itself was very well done. The gym is compact but workable if it’s just one or two people, and I appreciated that yoga mats were provided. Overall, the property is relaxing and set up nicely.
But the service fell far short. The front desk experience was mostly good. The staff members were kind and helpful. But by the pool and breakfast area, service overall was slow and VERY inattentive. Only one waitress really knew what she was doing; the rest seemed untrained and unsure. Around the pool, there’s supposedly a bar and staff, but not once during our entire stay did anyone come around to check on guests.
Thankfully, we were able to get massages but when we tried to book other treatments for the following few days, we were told nothing was available. For a place marketing itself as a wellness retreat, operating with only one or two massage therapists yet advertising a full range of treatments feels misleading.
And finally, while the pool itself is gorgeous, the constant hum of what sounds like an AC takes away from the relaxing environment.
All in all, Momentum Wellness was relaxing and exactly what I wanted. "
