Castagnaro Trip

Check-in was smooth, and the staff was friendly and welcoming. The room was clean, though the carpets could use an upgrade. I informed the front desk that I needed to be at the airport by 3:00 a.m. and would require a taxi. I was assured that the front desk was staffed 24/7. However, when I came downstairs in the morning, no one was present, and there was no key drop box, so I was unsure where to leave my key. Eventually, a member of the kitchen staff who was setting up heard me ringing the bell and came to assist. The taxi arrived purely by coincidence, as the driver happened to be passing by to check for early flight passengers. He charged me an additional €5, but at that point, I was simply focused on getting to the airport.

Courteous staff. Excellent location, just off the busy area but on spot for quick access. For me a great location for exploring Venice. Clean rooms

Clean rooms, great breakfast, excellent location and very nice staff

This lovely hotel has a fantastic location next to Water Bus stop and many restaurants. The staff were wonderful. We joked that our only criticism is that the room didn't have a corkscrew making it the perfect hotel as we had something to complain about!!

Wonderful hotel in a quiet area