Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Super 8 by Wyndham Carson City/Lake Tahoe

2 out of 5
Super 8 by Wyndham Carson City/Lake Tahoe
2829 S Carson St, Hwy 395 1 Mile S of Town, Carson City, NV

Reviews

7.4

Good

Rating 10 - Excellent. 250 out of 865 reviews" "
Rating 8 - Good. 297 out of 865 reviews" "
Rating 6 - Okay. 157 out of 865 reviews" "
Rating 4 - Poor. 102 out of 865 reviews" "
Rating 2 - Terrible. 59 out of 865 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Marcez

Travelled with family, Travelled with family and small children
Our stay was fair for the price. We like the location. Many places to shop/eat.
Stayed 3 nights in May 2024
Response from Manager on 28 May 2024
Hello Marcez,We're delighted to hear that you enjoyed our convenient location with plenty of dining and shopping options nearby. Should you have any further feedback or need assistance, feel free to reach out to our management team.

10/10 Excellent

ramya

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Manager on 28 May 2024
Hello ramya, We appreciate your feedback and regret to learn about your experience. We will share your comments with our team for their awareness and improvement. Should you wish to discuss your stay further, please don't hesitate to contact our management directly. Your satisfaction is important to us.

10/10 Excellent

Stephen, Prescott Valley

Liked: Cleanliness, staff & service, amenities
An “Average” does not mean you do not like. It just means it is average. The lady running the place is very nice. The building exterior is in need of a paint job, but the rooms are clean. The overall conditions reflects the price point.
Stayed 1 night in May 2024
Response from Manager on 28 May 2024
Hello Stephen,We appreciate your feedback on our hotel, especially the kind words about our staff. Rest assured we will take note of your comments regarding the building exterior. It's great to hear you found the rooms clean and reflective of the price point offered. Thank you for choosing to stay with us.

2/10 Terrible

Azad, Bothell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not clean and room was smelling. Felt unsafe due to homeless people near the property. Breakfast was not good at all.
Stayed 2 nights in May 2024
Response from Manager on 21 May 2024
Hello Azad, We appreciate your feedback and will address your concerns with our team. Our guests' safety is a top priority and we have security measures in place. Your comments about the cleanliness will be shared for immediate improvement. Thank you for bringing these matters to our attention.

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
It’s fine
Stayed 1 night in May 2024
Response from Manager on 19 May 2024
Hello Richard,We appreciate you sharing your feedback and will use it to improve our services. If you have any further comments or concerns, please don't hesitate to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Abby,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

8/10 Good

Alycia

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This motel is not fancy, but is was very clean and quiet. The front desk staff were super friendly, the breakfast was very good for such a small motel. Room had everything you need and was very comfortable. The area is quiet and the motel is pet friendly. Would stay again.
Response from Manager on 14 May 2024
Hello Alycia,We are delighted to hear that you enjoyed your stay with us and that you found our motel clean and quiet. Our team appreciates your kind words about their friendliness, and we're glad you found the breakfast satisfying. It's wonderful to know you found your room comfortable and well-equipped. We look forward to welcoming you back in the future.

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Travis,We are pleased to hear that you found our staff to be accommodating during your stay. Your kind words are appreciated and we hope to welcome you back in the future.

8/10 Good

Richard

Stayed 1 night in May 2024
Response from Manager on 28 May 2024
Hello Richard,We're delighted to hear you had a positive experience at our hotel! Should you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another satisfying stay!

8/10 Good

Leah

Travelled with group
Liked: Cleanliness, staff & service
Breakfast could be upgraded
Stayed 3 nights in May 2024
Response from Manager on 7 May 2024
Hello Leah,Thank you for providing your feedback on the breakfast experience. We appreciate your input as we continually strive to enhance our services to meet our guests' expectations. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Your valuable insights help us improve for future guests.

4/10 Poor

Billie

Stayed 1 night in Apr 2024
Response from Manager on 17 May 2024
Hello Billie, We appreciate you choosing our hotel for your stay. If you have any specific feedback to share from your recent visit, please don't hesitate to reach out to us directly. We value your input and aim to improve our services for all our guests.

10/10 Excellent

Rosa

Stayed 2 nights in Apr 2024
Response from Super 8 on 8 May 2024
We appreciate your feedback, and we hope to see you again soon!

10/10 Excellent

Markita, Waxahachie

Stayed 1 night in Mar 2024
Response from Manager on 20 Apr 2024
Hello Markita,We're thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.

8/10 Good

Kevin

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It was in the center of town and was pet friendly.
Stayed 2 nights in Apr 2024
Response from Manager on 19 Apr 2024
Hello Kevin,We are pleased to hear you found our hotel conveniently located in the heart of town and accommodating to your furry friend. We appreciate your feedback and hope to welcome you back in the future.

2/10 Terrible

Dmitri, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello Dmitri, We are sorry to hear that your stay did not meet your expectations. Please don't hesitate to reach out to us directly to discuss any areas of improvement needed. Your feedback is valuable in helping us provide a better experience for all our guests.

4/10 Poor

Erica, Henderson

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The facility is old and outdated, rooms say no smoking but you can smell something inside the rooms our room had no smoking alarm and there’s an odor in the room, I know the property is old maybe the carpet I don’t know, but the beds were clean has a tv microwave and fridge and a tv, bathroom looks outdated too, good price but I don’t know if I would stay here again
Stayed 2 nights in Apr 2024
Response from Manager on 15 Apr 2024
Hello Erica, We appreciate your detailed feedback and sorry to hear about your experience. Our team will look into the concerns you've raised to ensure a pleasant stay for future guests. We value your comments and hope to welcome you back for an improved experience.

10/10 Excellent

Dallana

Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Dallana,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another great experience.

8/10 Good

Bryan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were good. Bathroom was mostly clean (shower).
Stayed 6 nights in Apr 2024
Response from Manager on 14 Apr 2024
Hello Bryan,Thank you for sharing your feedback with us. We are pleased to hear that you found the beds comfortable and the bathroom clean. Your comments are valuable to us as we strive to enhance our guests' experiences.

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Irving,We thank you for your feedback and are pleased to hear that you found our hotel to be a good place. We strive to provide a positive experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team.

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean place to sleep and very helpful staff. Very sad the room maintenance has been delayed. The room was clean but the carpet was torn in several places. The sink was slow to drain. The shower curtain needed to be repaired ( it was clean but would fall down letting water splash onto the floor). The window was cracked and as lost it’s sealant. Hopefully we just got a room that is on the list to overhaul.
Stayed 2 nights in Mar 2024
Response from Manager on 3 Apr 2024
Hello Jeff, Thank you for sharing your feedback with us. We appreciate your kind words about our staff. Your comments regarding the room maintenance have been noted, and we apologize for any inconvenience caused. Our team will address these issues promptly to ensure a more pleasant stay for future guests.

10/10 Excellent

Wei, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
clean and nice staff with free breakfast
Stayed 1 night in Mar 2024
Response from Manager on 1 Apr 2024
Hello Wei,Thank you for highlighting our clean rooms and friendly staff. We're pleased to know you enjoyed our complimentary breakfast. Your feedback is appreciated as we strive to provide a pleasant experience for all our guests.

10/10 Excellent

Matt

Stayed 1 night in Mar 2024
Response from Manager on 14 Apr 2024
Hello Matt,We're delighted to hear you enjoyed your stay with us! We look forward to welcoming you back soon!

4/10 Poor

Ashley

Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Ashley, We appreciate you sharing your experience with us. If you have any specific concerns or suggestions, please don't hesitate to contact us directly so we can address them promptly. We value your input and strive to improve continuously.

8/10 Good

Don

Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Don, We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We value your input as it helps us improve our services for future guests. If you have any further comments or concerns, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

6/10 Okay

Ashley

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the fact that it was on the cheaper side (winter rates). The other convenient thing about staying here is the location. Walkable places to eateries, gambling & the museum are not far down the road. But the cleanliness was for the birds. I guess we were lucky enough that the beds & towels were clean. That was only because I could smell the bleach from the wash...
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Ashley, We appreciate your feedback and are delighted you found the hotel's rates and location convenient. Our housekeeping team strives to maintain high standards, and we regret to learn about your concerns. Rest assured, we will address this matter internally to enhance the guest experience.

6/10 Okay

Matthew

Business traveller
It's basic. Cheapest room in town. You get what you pay for.
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Matthew,We strive to offer affordable accommodation options while maintaining our commitment to quality service. Your feedback is valuable as we continuously work to enhance our guests' experience. Please reach out to our management team directly to discuss any concerns further.

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Bin,We're thrilled you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us. We hope to welcome you back soon!

6/10 Okay

Kelley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 7 Mar 2024
Hello Kelley, We appreciate you choosing our hotel for your stay! Should you have any feedback to share, please don't hesitate to reach out to us. We value your input and hope to welcome you back soon for an improved experience!

6/10 Okay

christian f

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Hello christian f, We are disappointed to hear that your experience was not perfect. Please feel free to contact us directly with any concerns you may have so we can address them accordingly. We value your input and strive to improve based on our guests' feedback.

4/10 Poor

VIRAL, Arlington

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not coming here again. It was cheap comparatively but there were issues. Thermostat was not working part of heater and it was not turning off automatically when temperature reached. It was very inconvenient. There were cobwebs in the room. Pillows were not good. Breakfast did not include milk and cereal. Staff were very friendly.
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Hello VIRAL, Thank you for sharing your feedback with us. We appreciate your kind comments about our friendly staff. We take all guest comments seriously and will address your concerns accordingly. We advise you to reach out to our management team directly to further discuss your experience.

10/10 Excellent

Frederic

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and free breakfast.
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Frederic,We are glad to hear you found our hotel clean, quiet, and enjoyed the complimentary breakfast provided. Your feedback is greatly appreciated.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and accomodation staff.
Stayed 1 night in Feb 2024
Response from Manager on 20 Feb 2024
Hello Mark,We appreciate your kind words about our friendly staff. Guest satisfaction is our top priority, and we are delighted to hear that our team made your stay pleasant. If you have any further feedback or suggestions, please feel free to contact our management team directly.

8/10 Good

Thornton

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice clean motel with a friendly and helpful staff
Stayed 4 nights in Feb 2024
Response from Manager on 16 Feb 2024
Hello Thornton,Thank you for taking the time to share your feedback. We appreciate your kind words about our clean accommodations and the friendliness of our staff. It's our goal to provide a pleasant stay for all our guests. If there's anything else we can assist you with, please don't hesitate to reach out to our management team.

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a waffle maker.
Stayed 1 night in Feb 2024
Response from Manager on 9 Feb 2024
Hello Nicholas,Thank you for your feedback regarding the waffle maker. We appreciate your suggestion and will relay it to the appropriate department for consideration during future enhancements. We strive to continually improve our amenities and appreciate your input. We hope you had an otherwise enjoyable stay and look forward to welcoming you back in the future.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best three days away from home.
I am so glad I decided to stay at Wyndham's Super 8. The staff was very polite and friendly. The accommodations were very clean and super quiet.
Stayed 2 nights in Jan 2024
Response from Manager on 2 Feb 2024
Hello Ralph,Thank you for choosing to stay at Wyndham's Super 8! We are thrilled to hear that you had a positive experience with our polite and friendly staff. Maintaining clean and quiet accommodations is a top priority for us, and we are delighted to know that we delivered on that during your stay. We hope to welcome you back again in the future.

8/10 Good

Carlos, Calexico

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good motel for overnight visit if visiting the area or going skiing in tahoe. Bathtub had surface damage and made it unappealing to shower. Overall though, decent place for decent price.
Stayed 1 night in Jan 2024
Response from Manager on 29 Jan 2024
Hello Carlos,Thank you for choosing our hotel for your overnight visit and for sharing your feedback. We appreciate your positive comments about the reasonable pricing and suitability for exploring the area or skiing in Tahoe. We apologize for any inconvenience caused by the bathtub condition, and we'll ensure it is addressed to maintain our standards. We hope to welcome you back in the future.

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Manager on 28 Jan 2024
Hello Timothy,We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our hotel directly to discuss your concerns in more detail so that we may address them appropriately. We strive to provide exceptional guest experiences, and we appreciate your feedback as it helps us to improve our services.

10/10 Excellent

Gracie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds; very friendly staff. (Cute dog included!!) Nice snack breakfast items. Just wish the water was a little warmer in the shower!
Stayed 2 nights in Dec 2023
Response from Manager on 27 Jan 2024
Hello Gracie,Thank you for your feedback! We're glad you enjoyed our comfortable beds and friendly staff. We apologize for any inconvenience you experienced with the water temperature in the shower. We appreciate your input and will pass it along to our maintenance team for review. We hope to welcome you back for another enjoyable stay in the future.

6/10 Okay

Hub

Liked: Staff & service
You get what you pay for.
Stayed 2 nights in Jan 2024
Response from Manager on 22 Jan 2024
Hello Hub, Thank you for your feedback. We appreciate your perspective and apologize if your experience did not meet your expectations. We strive to provide a comfortable and enjoyable stay for all our guests. We value your input and will take it into consideration as we continue to improve our services.

8/10 Good

Drake

Travelled with family
Liked: Cleanliness, staff & service
Problem with door and power outage
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Drake,Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced with the door and power outage during your stay. We take all feedback seriously and will address these issues with our team to ensure a smoother experience for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Yaneli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on 17 Jan 2024
Hello Yaneli,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back again in the future!

10/10 Excellent

Tami

Stayed 1 night in Jan 2024
Response from Manager on 6 Feb 2024
Hello Tami,We are thrilled to hear that you had a fantastic experience during your stay with us! It was our pleasure to provide you with outstanding service and amenities. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!

8/10 Good

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manager on 13 Jan 2024
Hello Eduardo, We appreciate you choosing our hotel for your recent stay. If there is anything specific that you would like to share about your experience with us, please feel free to reach out. We value your feedback and would love to hear from you.

6/10 Okay

Verified traveller

Travelled with family
Was ok to stay for the night passing through the area. There were a lot of people loitering in the parking lot that turned out were people staying at the motel. When unloading my car with my kids, there was a group of young men smoking weed at the door we needed to enter to get to our room. The breakfast was very very basic and unappealing.
Stayed 1 night in Dec 2023
Response from Manager on 9 Jan 2024
Dear Guest,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the presence of other guests in the parking lot. We strive to maintain a safe and comfortable environment for all our guests. We appreciate your feedback regarding the breakfast options, and we'll take it into consideration for future improvements to our offerings. We hope you had a pleasant rest of your journey.

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Manager on 9 Jan 2024
Hello Riley,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a great experience with us. It was a pleasure having you as our guest, and we hope to welcome you back in the future for another memorable stay.

4/10 Poor

juan

Stayed 3 nights in Dec 2023
Response from Manager on 10 Jan 2024
Hello juan, We apologize for any inconvenience you may have experienced during your stay. Please feel free to reach out to our hotel directly so we can address any concerns you may have had. We value your feedback and strive to improve our guests' experience.

6/10 Okay

Hakan

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on 8 Jan 2024
Hello Hakan, We appreciate you choosing our hotel for your stay. We encourage you to reach out to us directly with any feedback you may have from your experience, as we are always looking for ways to improve our guests' experiences. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
122923
The room was fine, met my needs. Planned to take a bath, but the tub stopper didn't work, and it didn't look clean.
Stayed 1 night in Dec 2023
Response from Manager on 1 Feb 2024
Dear Guest,Thank you for choosing our hotel for your stay. We apologize for the inconvenience you experienced with the tub stopper and cleanliness. We appreciate your feedback and will address these issues with our team to ensure a better experience for future guests. Your satisfaction is important to us, and we hope to welcome you back in the future for an improved stay.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Manager on 20 Jan 2024
Hello David,We're thrilled to hear that you had a fantastic stay with us! Your satisfaction is our top priority, and we're delighted that we were able to provide you with a great experience. Should you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back to our hotel in the future!

4/10 Poor

James

Disliked: Property conditions & facilities
The night from hell
We arrived 20 min before check-in time and had to wait in the car. The Hotel is rather run down. The room smelled of cigaret smoke, we let them know so they sprayed Lysol. Lampshades we're missing, plug ins came out of the wall, the hook in the bathroom was hanging on by one thread and was not usable. The bathtub had been painted and the paint was coming off. People kept us awake until three in the morning smoking 8 joints outside near our window. At six am kids above us woke us up running back and forth and yelling. When we finally made it to the breakfast room there were a bunch (10) of foreigners yelling and screaming and then laughing with each other standing in front of the table and seating area, so you could not sit down. When they finally left I was able to toast some bread, and they had the bear minimum breakfast items. This place has been the worst of the Super 8 by Wyndham hotels we stayed in and, would not recommend it. I have photos but it will not attach.
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello James, Thank you for taking the time to share your experience with us. We apologize for any inconvenience you faced during your stay. Our check-in time is strictly adhered to ensure that all rooms are properly cleaned and prepared for guests. We appreciate your feedback regarding the room conditions and will address these concerns with our maintenance team. Regarding the disturbances you encountered, we regret any inconvenience caused and will remind our staff to address noise violations promptly. We understand your frustration with the breakfast experience and will work on improving the variety and availability of items. Thank you for bringing this to our attention.