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Reviews of Homewood Suites by Hilton Carlisle

3 out of 5
Homewood Suites by Hilton Carlisle
50 Carlisle Springs Road, Carlisle, PA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 85 out of 108 reviews" "
Rating 8 - Good. 14 out of 108 reviews" "
Rating 6 - Okay. 3 out of 108 reviews" "
Rating 4 - Poor. 4 out of 108 reviews" "
Rating 2 - Terrible. 2 out of 108 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kelsey

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Geronimo

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient service and clean environment
Stayed 1 night in Apr 2024
Response from AC on 29 Apr 2024
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

william p

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 3 nights in Apr 2024
Response from AC on 22 Apr 2024
Thank you for your feedback, we are that you enjoyed your stay.

6/10 Okay

carol

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
travel stop
Stayed 1 night in Dec 2023
Response from AC on 22 Apr 2024
I am so sorry you did not enjoy your stay. I hope we will get a chance to make it up to you.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from AC on 22 Apr 2024
Thank you for your feedback, we are so happy that you enjoyed your stay!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
nice staff
Stayed 4 nights in Mar 2024
Response from AC on 27 Mar 2024
Thank you for your feedback, we are happy to hear that you that you enjoyed your stay with us! We hope to see you again soon!

8/10 Good

BRADLEY

Liked: Cleanliness, staff & service
It was clean
Stayed 2 nights in Feb 2024
Response from AC on 21 Mar 2024
Thank you for your review we value your business and feedback, we hope to see you again soon!

10/10 Excellent

BRENDA, New Gloucester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AC on 13 Feb 2024
We Appreciate your feedback and are delighted to know you enjoyed your stay!

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from AC on 13 Feb 2024
We Appreciate your feedback and are delighted to know you enjoyed your stay!

10/10 Excellent

nancy a

Travelled with partner
Liked: Amenities, property conditions & facilities
Front desk personnel friendly and helpful.
Stayed 1 night in Dec 2023
Response from AC on 13 Feb 2024
We Appreciate your feedback and are delighted to know you enjoyed your stay!

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from AC on 13 Feb 2024
We Appreciate your feedback and are delighted to know you enjoyed your stay!

10/10 Excellent

Aya

Stayed 1 night in Dec 2023
Response from AC on 13 Feb 2024
We Appreciate your feedback and are delighted to know you enjoyed your stay!

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

FRED

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Meghan

Stayed 1 night in Nov 2023
Response from AC on 13 Feb 2024
We Appreciate your feedback and are delighted to know you enjoyed your stay!

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! Spacious, clean and quiet.
Stayed 1 night in Nov 2023

10/10 Excellent

Angel L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room with amenities
Nice hotel located in a quiet area. Room was pretty big, comfortable, clean, nice king bed. Breakfast buffet is good with fresh fruits and good coffee. Friendly staff. Recommended!
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Most uncomfortable hotel bed we’ve ever slept on.
Stayed 3 nights in Nov 2023

8/10 Good

fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Just need the bathrom to be cleaner
Stayed 2 nights in Nov 2023

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip and Family trip approved
Second time staying here. One time for family one time for business. We really enjoyed our stay. Very clean and kind employees work here.
Stayed 1 night in Oct 2023

10/10 Excellent

jacki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Oct 2023

10/10 Excellent

Theresa

Stayed 2 nights in Oct 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Allan, Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very nice. Very New
Stayed 1 night in Jul 2023

2/10 Terrible

douglas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
shabby room/facility. pool had rusted filter system. everything seemed run down. staff was excellent though. located in what must be called a slum. on drive back from dinner saw people clustered in the street in small groups doing drugs/booze one block from hotel. we were told to lock our car because they have had people trying to break in cars. would NOT recommend.
Stayed 1 night in Sep 2023

4/10 Poor

Patricia

Business traveller, Travelled with partner
Liked: Amenities
Front desk computer to check in was not functioning properly. After 7 hours on the road had to wait 20 minutes, with no one else checking in. Key card didn’t work as there was also code error so had to go back down & get new. Not great service for a 3⭐️ hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Leprince

Stayed 3 nights in Aug 2023

8/10 Good

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice nearly new hotel in a ok part of town. It isn't far from the downtown district with shopping and dining options. They do a manger's dinner on Wednesday night and that was decent. I got in just before 6 and really didn't want to leave again after a long drive. Pizza and salad for dinner with cookies and a glass of wine for dessert! Breakfast is good with plenty of options. I will stay there again because to have dinner and breakfast included in the cost of my room makes for a great value for the money these days. My room was clean, on site parking was available and the staff are friendly.
Stayed 1 night in Aug 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the convience of the location to the fairgrounds. I didnt like it was kinda beat up. The room was mostly clean. under the couch in the pullout was dirtyand the shower war moldy in the corners.the door to our room were all dirty and marked up. Also our toliet seat was broken. We brought it up the front desk on checkout. we were told it was a breakaway for safety. Ive never heard of this nor do i understand why its necessary. Beds were also very hard. overall an ok hotel. Probably wouldnt stay again.
Stayed 1 night in Jul 2023

10/10 Excellent

Ruth, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Harold

Stayed 2 nights in Jul 2023

8/10 Good

Clifford

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Robert J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one evening but the room was clean and comfortable. The breakfast was delicious and the coffee was really nice.
Stayed 1 night in Jul 2023

10/10 Excellent

Crystal

Stayed 1 night in Jul 2023

10/10 Excellent

Jean

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were spacious and clean. Staff helpful.
Stayed 2 nights in Jul 2023

10/10 Excellent

PATRICIA, Granville

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Highly recommend.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kim

Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New and near eating locations.
Stayed 1 night in Jun 2023

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this Hotel & Carlisle PA
This hotel is Great ppl are wonderful it’s new & location is walkable to wonderful Carlisle restaurants & shops Parking at hotel is plentiful & well lit
Stayed 5 nights in Jun 2023

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New hotel, fun decor, substantial breakfast, nice pool, friendly and very helpful staff, free bottled water, looked like nice meeting facilities, lamps, even a couch had charging stations. Bright, airy, kitchenette had everything you could want including full size fridge. Sensor light in ice machine room. Large containers of body wash, shampoo, conditioner in shower, plus lotion at sink. Comfy bed.
Stayed 3 nights in Jun 2023

10/10 Excellent

Carlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms, well maintained, very convenient location, excellent parking options!
Stayed 3 nights in Jun 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the eco and health friendly soaps and shampoos. The room was very clean. Only small complaint was a couple of the pans in the kitchen needed to be re cleaned before I used them. Overall great stay and would return again
Stayed 2 nights in Jun 2023

10/10 Excellent

ROBBIE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Dean, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023