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"There was an issue with the room because of heavy rains and nothing under the hotels control, but the way the team handled everything was truly outstanding. The staff were attentive, professional, and genuinely eager to make things right. They went above and beyond to ensure I felt comfortable and well taken care of, which made all the difference. Despite the hiccup, I left with a very positive impression and would happily stay here again. The hotel is in a great location and the beach club is really nice! We even saw dolphins in the sea when sitting at the pool's bar which was insane. "

"The Red Frog Resort is a beautifully located area. Although it rained for most of the time, the beach and property are amazing. We saw sloths, monkeys and of corse the red frogs throughout our stay. The staff was so nice and made us feel very comfortable. I would definitely recommend this resort to anyone looking for a quiet and beautiful experience in Bocas. "