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"The hallways and common areas were very cold. Too cold to be comfortable. Spa staff for the most part was great except for the nail tech. She was 20 minutes late. Not friendly at all and rushed me through my service."

"Room was clean for the most part Staff was very nice Pools were nice Food was a 6/10 Found a toilet bowl cleaning brush on the bathroom counter on top of our toothbrushes told the cleaning lady and she really didn’t seem to care!"

"Almost perfect. Beach could have been nicer, Italian restaurant was less than appealing and times in the store are just highway robbery. Room was great, entertainers were great, buffet and steakhouse were great."

"Mi estadia fue excelente en Gran Palladium Punta Cana. La comida, la propiedad, la limpieza, el carisma de las personas sobre todo en escial al Concierge Luis Mateo que me asistio en todo, excelente trabajo, muy educado. "

"I had a great experience and Jamel made sure it was so💯"

"The ambiance and service was great! Don’t believe what you hear! experience it for yourself!"

"Polite and friendly staff"

"Staff was rude"

"All was great"