Search Hotels Near Carepoint Network, Ogden

"Clean room great staff great breakfast"

"I arrived on time and booking was confirmed, however I was refused a room due to a previous overnight stay where I was given room #115. I had settled into the room and turned on the air conditioning and smelled a musty odor not usually associated with air conditioners. Looking further I noticed black mold on the cover vents. I took the unattached filters into the bathroom to rinse. While in the bathroom I utilized the toilet. While sitting with my head bowed a large clump of black mass dropped on my head from the bathroom exhaust fan. Looking up I saw that it was completely covered in black mold. I took the cover off and the whole fan and motor were completely covered in mold and it seemed to be almost growing on it. I immediately went to the office and requested a different room and showed the clerk the fan cover and explained the situation. Her reply was, "yes, I know, I've stayed in the room myself and tried to clean it but was afraid to remove the cover. But I'm sorry, I can not give you a different room. We have other reservations still coming in and we are sold out" I asked for the manager named Dee and again was refused. "I was told not to disturb her" was the answer. I couldn't reserve a room somewhere else because I had limited funds until the next day and decided to unmount the fan and carefully disconnect the 2 electric wires and brought it up to the office. Damaging nothing in the process and taking photos of the process showing the mold inundated the shaft too"

"We enjoyed our time there. It was clean and cozy and the staff was friendly and helpful. "

"Hotel was fine but had serious issues with check-in. They checked someone else in under our reservation, gave us a room key to a room already assigned (to the people they checked in under my reservation), gave us a new room with only 1 bed (there were 4 of us), then finally got a room that would work for us on 3rd try. Hotel acted like it was no big deal even though it was a major inconvenience for customer."

"Parking was OK. Breakfast had cereal, waffles."

"Great stay!"

"Kerri was absolutely amazing and such a godsend after a very stressful morning. She did everything to make our stay be the best it could be and I am so grateful for her and her kindness. The breakfast was also delicious as usual! "

"Staff was very friendly and helpful."

"The breakfast was the one good thing about this place but there was only 1 trash can near the coffee which was pretty odd. "