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Reviews of Esplanade Boutique Hotel, BW Premier Collection

4 out of 5
Esplanade Boutique Hotel, BW Premier Collection
Via Poseidonia, Capaccio-Paestum, Campania

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 70 reviews" "
Rating 8 - Good. 26 out of 70 reviews" "
Rating 6 - Okay. 7 out of 70 reviews" "
Rating 4 - Poor. 3 out of 70 reviews" "
Rating 2 - Terrible. 1 out of 70 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Marion

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice garden and pool. The room was large with a lovely balcony. Bed is super comfy and great breakfast buffet! But for a 4 star hotel that is not normal not to have tea/coffee maker in the room as well as iron. This hotel is more a 3 star than 4 star one.
Stayed 1 night in Sep 2022

10/10 Excellent

Ameena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, amenities, excellent food, and wonderful staff!
Stayed 4 nights in Jul 2022

10/10 Excellent

martina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
My stay was great, I had to work but could make the most of my time because the hotel is very pretty, the pool is beautiful and the location is perfect. The staff was very helpful and polite.
Stayed 2 nights in Aug 2020

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Pleasant stay convenient to exclusive beach club
Smooth check in and check out. The rooms were clean but could use some upgrading (1 outlet on each side of the bed). Room service menu and iron were not available in room until I called and asked. Beach club access was a huge bonus.
Stayed 4 nights in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
They were hosting an all-day and evening wedding and none of the facilities (pool gardens etc) available to paying guests. Were told we could get a shuttle to their beach club for dinner but were later informed by another desk-clerk it too was closed for a private party. Our private-balcony room’s balcony opened directly ont the Porte-cochere and there was a workman doing repairs there early the next morning. Not a word of apology .
Stayed 1 night in May 2018

10/10 Excellent

janice, colchester essex england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
holiday
Would use this hotel again,staff were very helpful, and its a lovely setting,so nice we hope to use it again next year

8/10 Good

Hoang, London, UK and Ho Chi Minh, VN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding customer service
I stayed in the deluxe or superior double room whatever it's called. The room is spacious with a cute little balcony where you can sit for breakfast, except for it was too hot in July to do so. The 1st room I was put in has the view of the road so not that glamorous and could be noisy. The air-conditioner in this room didn't work and they swapped it for one that worked for me despite the hotel was fully booked because of the wedding. Hotel staff were polite, nice and helpful. The garden is very beautiful and well kept. The pool is not big but you can have access to the beach near by which was amazingly warm and sandy. Overall a nice place to relax, would definitely stay here again if I'm in the region.

10/10 Excellent

Betsy, Marathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esplanade full - upgraded to The Savoy
When we arrived at the esplanade they told us they were full so they upgraded us to The Savoy hotel next door. The room was huge and had everything you will need. The restaurant in the hotel is amazing. A great treat!!!

10/10 Excellent

Galano, C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise.
A lovely hotel in the middle of nowhere. It was just like being in paradise.

10/10 Excellent

David, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not be better
My stay at the Best Western Esplanade was great. This is a very modern, clean, well run hotel in a great location near the beach. The room was of adequate size and was very clean, as was the bathroom. The hotel staff was very professional and courteous and very helpful.

6/10 Okay

Anne, upstate NY

hotel was closed
When we arrived at the Best Western, we were sent next door to the Savoy Beach Hotel. They told us the hotel was not ready. Three years ago we stayed at the Savoy Beach Hotel. The hotel is beautiful and the staff wonderful. However, we did not have hot water because of a failed oil delivery. I mentioned this in a review three years ago. This visit our room was lovely, hotel dinner was delicious though pricey. But once again we were unable to shower because there was no hot water. They "worked" on the problem and had hot water the next day. Both stays were in March. It seems both hotels are operated by the same owners. So, I cannot rate the Best Western, only the more upscale Savoy Beach.

8/10 Good

Dr. Samba, U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One incredible bath and shower!
Service superb; restaurants recommendation ideal; only negative was not having wi-fi available in the common area (I believe it was inoperable) but should have been in the room regardless. Otherwise it would have gotten a straight 5.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Beach location
My husband and I decided to drive to Agropolis and while looking for a hotel ran across this one on the website. Everything was great. We finally found a hotel where the rooms were spacious and comfortable. It was in walking distance to the beach. Only thing negative was that the outdoor pool closed at 6:30pm.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near sites we were interested in visiting.
Almost everything was good, but the location was poor. They should have shuttles to the Greek ruins. Cabs are very expensive, and we walked a distance of over five miles to get to the museum and other sites and back to the hotel. Other guests said the same thing.

10/10 Excellent

Lenny from Las Vegas

Liked: Cleanliness, staff & service, room comfort
nice surprise
The hotel was under construction. they put us up at the savoy beach hotel (4 stars) for the same price. Very nice.

8/10 Good

Richard, New York, NY

Liked: Cleanliness, staff & service
Hotel Esplanade Paestum Italy
Pleasant place near the beach and ruins; good dining room and very attentive staff. Room fine except that A/C barely worked. Also, there was a wedding in the hotel and they ran out of electronic keys!!! Three of us had to share one key, a real inconvenience.

6/10 Okay

Richard, Somerville, NJ

Liked: Cleanliness, staff & service
Lovely hotel with frustration
Very nice looking hotel. Room very nice. 3 English language channels on tv which is important to me as I don't understand Italian. Room was hot, outside was hotter. Wanted to run AC, didn't turn on, called desk, clerk tried, no success, sent repair person, only succeeded in getting fan to run. Room still hot. Fortunately it cooled off in the evening. Tried to connect to internet. The hotel had some problem generating the password and log-in info. After about 1/2 hr the clerk brought the info to room. Very nice. Logged in but something was wrong and every time I wanted to replay to an email I was disconnected. Gave up, went to dinner. Breakfast was good, cereals, hard boiled eggs, breads, fruit, cold cuts, coffee & Juices. The bathroom was luxurious with a fancy shower. It would have been nice if the AC and the internet worked.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
Great facility for visiting the
Great facility for visiting the Paestum temples area - excellent service received during stay all staff extremely helpful. Highly recommended - full board option excellent value for money.

6/10 Okay

Lucy, Hertfordshire, England

Liked: Cleanliness, property conditions & facilities, room comfort
Could have been better
First impression of the hotel was good, clean modern, nice gardens and pool. The Room had all the modcons but not much space for lugguage. On reading the room information we ordered our free pot of tea after waiting 1/2 hour and 3 calls later it eventually arrived. The Buffet Breakfast was dissapointing due to no refridgearation unit for the sliced meats, milk, juice and cheese. By the time we came down to eat the food had got sweaty and warm. Coissants where spongy not crispy also no toaster. The garden and pool was lovely with nice palms. Wedding receptions were held 5 out 6 nights we were their in the garden rooms. The guests invaded the pool area while waiting for reception to begin also the music went on late into the night.

10/10 Excellent

Tyler, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost too good to be true!
This hotel is exquisite. It is only 100m from a private beach and 2km from the ancient site of Paestum. The room was clean and comfortable with an incredible bathroom. The English speaking staff will see to any concerns you may have. I would definitely stay here again.

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend piacevole
Hotel sul mare; parcheggio gratuito e centro storico di Paestum raggiungibile in auto in 5 minuti. Personale gentile e disponibile; camera confortevole e spaziosa. Inconveniente: poiché era bassa stagione, ci toccava uscire dall'hotel e andare in un hotel adiacente (di loro proprietà) a fare colazione (e ha piovuto 1 dei due giorni per cui non è stato affatto comodo). La colazione, comunque, era di ottima qualità anche se non molto varia.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente elegante, personale attento e scrupoloso.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è fra le top senza dubbio, noi siamo andati per una settimana di mare ed abbiamo potuto anche apprezzare l'esclusiva spiaggia del beach club 93. L'unico aspetto meno positivo è che danno priorità alle cerimonie e a volte spiaggia e piscina possono essere utilizzate parzialmente per cui ci si è trovato spesso a lasciare la spiaggia o la piscina.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Es handelt sich um ein Hochzeitshotel.
Fast täglich finden in diesem Hotel Hochzeiten statt, so dass für Hotelgäste kein Raum ist. Die Angestellten sind mit der Ausrichtung der Hochzeit und dem Bedienen der Hochzeitsgäste beschäftigt. Die Hotelgäste spielen nur eine Nebenrolle. Auch in dem dazugehörigen Beachclub werden Hochzeitszeremonien und Fotosessions abgehalten, was den Aufenthalt dort ebenfalls einschränkt. Die Preise im Restaurant des Beachclubs sind völlig überzogen und das Preis- Leistungsverhältnis stimmt einfach nicht. Die Portionen sind klein und auch nicht besonders schmackhaft. Der Beachclub ist vom Hotel über 2 km entfernt, so dass man dort nicht gerne zu Fuß hingehen möchte, schon gar nicht, wenn es heiß ist. Wir habn das Hotel vorzeitig verlassen.
Stayed 14 nights in Jun 2018

8/10 Good

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel molto confortevole e situato in posizione strategica rispetto al mare e al sito archeologico
Stayed 1 night in Dec 2017

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacanza sopra ogni aspettativa
tutto molto curato struttura moderna e pulita location spiaggia di altissimo livello
Stayed 7 nights in Jul 2017

4/10 Poor

Marco

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Ottimo ristorante ma davvero pessimo albergo!
Ho partecipato ad un ricevimento nunziale di venerdì sera (7/7/2017) e venendo da lontano ho preferito pernottare in struttura. Ricevimento meraviglioso, personale gentilissimo solerte e professionale. Gli ambienti curati e davvero incantevoli. Per la parte alberghiera invece, un vero disastro, assolutamente non degno di un Hotel a quattro stelle. Tornato in camera alle 3.30 del mattino non trovo il lenzuolo ma esclusivamente un piumino, per giunta sporco di sangue!!! Il portiere notturno afferma di non avere personale per risolvere la situazione, solo con mie insistenze e dopo avergli dovuto ricordare che paventano quattro stelle, si mette alla ricerca di personale per risolvere. Dopo circa 30 minuti (4.00 del mattino) 3 signore, addette alla pulizia delle aree per ricevimenti e non delle stanze sistemano il letto (impiegando anche svariato tempo in quanto non trovavano alcune federe) asserendo che fosse normale mettere solo il piumino e non il lenzuolo (a quel punto ho risposto spazientito in malo modo)!!! Il personale della mattina invece è stato davvero gentile. Rimasti a pranzo poi il giorno 8/7/2017 abbiamo avuto un servizio ottimo con grande attenzione e professionalità senza considerare la grande qualità delle pietanze presentateci. Davvero stupendo per cucina, organizzazione banchetti e personale di sala, sconsigliatissimo ed assolutamente non all'altezza delle stelle di cui si fregiano per la parte puramente alberghiera.
Stayed 1 night in Jul 2017

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favoliso
Un soggiorno da favola in uno dei posti più belli d'Italia

10/10 Excellent

CLAUDIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da favola!
Magnifico hotel!

6/10 Okay

Kape, München

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Schönes gepflegtes Hotel für Hochzeiten
Wir haben das Hotel wegen Pool gebucht, der jedoch nicht benutzbar war wegen einer Hochzeitsgesellschaft. Ebenso konnte der Garten nicht benutzt werden. Informationen erhielten wir nur auf Anfrage. Es entstand der Eindruck, dass das Hotel keinen Wert auf Individualreisende legt und sich auf Hochzeiten konzentriert. Strandliegen 6 Euro pro Tag und Person, dasselbe für Schirm erschien uns für einen Nachmittag etwas teuer. Aufgrund eines zustätzlichen Gruppenreise war das Frühstücksbüffet leer geräumt und wurde nicht mehr aufgefüllt. Vielleicht hatten wir einfach Pech und Ende der Saison lässt der Service nach. Das Hitel selbst war sauber und gepflegt. Während unserer Kampagnien Rundreise hatten wir in Unterkünften mit weniger Sternen besseren Service.

8/10 Good

Août 2016, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plage et temples grecs
Quelques jours sur une longue plage de sable et visite du site archéologique

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet var modernt med hög standard och med tillgång till Savoys pool blev vistelsen perfekt. Det som däremot var tråkigt var att det inte var gångavstånd på kvällen till restaurangerna.

10/10 Excellent

Nicklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

NORBERTO DAVID, Barranquilla Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente estancia, nos sorprendió que fuimos hospedados en El Savoy, hotel al lado del esplanade

8/10 Good

Pierluigi

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Luigi, Benevento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una vacanza comoda e rilassante
Tutto perfetto, l'hotel, il servizio spiaggia, la gentilezza del personale. Ottimo anche il ristorante. Tuttavia non abbiamo mai potuto usufruire della piscina perché in questo periodo si celebra un matrimonio al giorno. Ci ritorneremo presto

10/10 Excellent

Thomas, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in an area less impressive
The hotel is fantastic to be honnest. It is a wedding/big event hotel. Not so many rooms 20-30 I would guess but the pool area and the facility is built for larger groups. We visisted the hotel in the middle of the week and there were no events that time meaning maybe 5-10 families or pairs were at the hotel with an facility that could handle much more. Service was excellent and the pool was very nice. The rooms were good. The 4-star is border to 5 I would say and to a very resonable price. The restaurant is really good and the head of staff Pasqual was really proffesional and supporting. This is good snice the area lacks other restaurans with in walking distance. The hotel has a beach wich is really nice were you could get sun chairs and sun umbrellas included in hotel price. The Paestum ruins is well spent time and one of the reasons visting this area. If you go here. It is for 2-3 days max. Spend the time visiting paestum and relaxing in the very nice hotelpark and pool area. Having nice dinners at the hotel. Do not expect normal summer vacation with plenty restaurants and bars in the area. We had a great time for 3 nights.

8/10 Good

Verified traveller

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Hotel Esplanade
Arrivati in hotel per un matrimonio ci siamo trovati davanti ad un antipasto/aperitivo a bordo piscina davvero faraonico ed un pranzo nuziale davvero unico... Zona piscina davvero pulita e curata... ristorante eccellente... personale davvero preparato e professionale... dopo la cerimonia abbiamo pernottato li e ci siamo trovati davanti ad una stanza composta da un matrimoniale (king size) e un letto singolo (e non un sofa bed) poichè avevoo prenotato una tripla... Frigo bar, cassaforte, tv lcd con mediaset premium, doppio balcone e poi un bagno dotato di tutti i comfort...stanza pulita, lenzuola e asciugamani profumati e puliti, in conclusione staff perfetto, cibo divino, posizione da invidiare, stanza coccolosa...

10/10 Excellent

Mario, Civitavecchia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delizioso soggiorno a Paestum
Hotel molto confortevole,stanza non molto grande ma dotata di un grande bagno.Ottima colazione anche con prodotti locali (favolose mozzarelle e ricotte di bufala).La formula con sola colazione mi ha consentito di visitare le sorprendenti bellezze del Cilento che consiglio a tutti,,preferibilmente non in Agosto,.

10/10 Excellent

Pietro, Impruneta (FI)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo soggiorno
Siamo stati benissimo, il servizio è eccellente e la posizione pure. Camere confortevoli, unico neo la presenza della moquette. Colazione ottima e personale gentile e disponibile

10/10 Excellent

Familie, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Savoy Beach toll
Bei Ankunft wurden wir gleich umgebucht ins Savoy Beach Hotel. Zum gleichen Preis:) Im Hotel hatte es jeden Tag eine Hochzeitsfeier.....von jenen man wirklich praktisch nichts mitbekommt. Auch der Pool ist nicht zu, baden geht immer. Strand nur durch den Pinienwald gehen. 1 Schirm und 2 Liegestühle inklusive. Für Veganer großes Fruchtbuffet und frische Tomaten. Leider nach einer Woche etwas eintönig. Habe Input beim Hotel hinterlegt:) Glutenfreies Brot vorhanden. Alles in allem super Hotel.

10/10 Excellent

famiglia, porto recanati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BELLA VACANZA
abbiamo soggiornato dal 25/6 al 30/6 io, mio marito e mio figlio di 8 anni. siamo stati molto bene, la qualità dei servizi è molto buona, l'hotel è bello e pulito ed ha un bellissimo giardino con piscina. Eccellente poi direi il ristorante, piatti buonissimi e e un ottimo servizio ottimo grazie al maitre Pasquale e a tutti i ragazzi, oltretutto molto gentili.

10/10 Excellent

Luigi, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
week end a Paestum (Capaccio)
ottimo hotel qualità eccellente, l'hotel è vicino al sito archeologico di Paestum comodo anche per visitare la costa del Cilento. tutto molto accogliente, viene servita un'abbondante colazione sia dolce che salata nella sala ristorante che si affaccia sulla splendida piscina. stanza confortevole, grande con ampio bagno, la ns. stanza aveva anche un balconcino arredato davanti alla pineta. ottima accoglienza da parte del personale, tutti molto disponibili, ci hanno accolto con molta gentilezza e professionalità, li ringraziamo tutti. hotel da consigliare veramente a tutti. Luigi e Daniela da Roma
entrata albergo
stanza

8/10 Good

sergio, formello (RM)

Liked: Cleanliness, staff & service, room comfort
ok, ma la televisione aggiustata davanti a noi..no
una sola notte ma tutto accettabile a parte che mi sono ammazzato per fare in tempo a vedere un programma e ci hanno aggiustato il televisore davanti a noi.Ovviamente quello hce volevo vedere ....saltato. Luce comodino rotta non si è letto