Superior Double Room | Premium bedding, pillow-top beds, free WiFi, bed sheets

Reviews of Cannon Beach Hotel Collection

3.5 out of 5
Cannon Beach Hotel Collection
1116 S. Hemlock Street, Cannon Beach, OR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 407 out of 570 reviews" "
Rating 8 - Good. 100 out of 570 reviews" "
Rating 6 - Okay. 35 out of 570 reviews" "
Rating 4 - Poor. 21 out of 570 reviews" "
Rating 2 - Terrible. 7 out of 570 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ernesto

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest beach locations in Cannon Beach. Close enough to walk to the beach, and just 5 minutes from the heart of town. Good romantic spot.
Stayed 2 nights in May 2024

8/10 Good

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay. The hotel not constraint was the internet - it was very slow. I’m sure if it had to do with 5G in that area because even our T-Mobile network wasn’t that great too.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great space!
Stayed 1 night in May 2024

4/10 Poor

Lori, Portland

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The furnishings were dirty and worn. There was pizza sauce stains on the chair and the sheets and blanket on the pull out bed were stained. This was once a beautiful property. It is in a great location. The rooms need upgrading and a thorough cleaning.
Stayed 2 nights in May 2024
Response from Taylor Atkinson General Manager on 28 May 2024
Thank you for bringing this to our attention. On behalf of our entire team, I sincerely apologize for the unsatisfactory experience you had at our hotel. We take great pride in providing a comfortable and clean environment for our guests, and it's clear that we fell short in this instance.We are committed to maintaining high standards of cleanliness and upkeep, and we will take immediate action to address the issues you've mentioned. I assure you that we will thoroughly inspect and deep clean the furnishings, replace any stained linens, and perform a comprehensive review of our cleaning procedures to prevent such occurrences in the future.We value your feedback and appreciate your understanding. If you would like to discuss this further or if there is anything else we can do to make things right, please do not hesitate to contact me directly. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.Sincerely,Taylor Atkinson General Manager

10/10 Excellent

francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!!
Stayed 4 nights in May 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was not very interested in us. We were put on a different property not on beach
Stayed 1 night in May 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New England style hotel right in the heart of cannon beach. Food options were great and the whiskey bar was a nice plus. Great coffee and beer options nearby too. Oh, and don’t forget the beach.
Stayed 1 night in May 2024

10/10 Excellent

Brian, Murfreesboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E absolutely return!verything was perfect! I will always remember this trip as my first to the Pacific Coast and how cool this place and its people were! We will
Stayed 2 nights in May 2024
Response from Charlotte, Assistant General Manager on 25 May 2024
Hi Brian,Thank you for leaving a wonderful review! We're thrilled that we could make your first trip the Oregon Coast special and memorable. We hope this was your first of many visits to Cannon Beach and we're looking forward to hosting you again in the future!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rodrigo, kent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice- close to the beach and restaurants
Stayed 2 nights in May 2024
Response from Charlotte, Assistant General Manager on 25 May 2024
Hi Rodrigo, thank you for choosing to stay with us and sharing about your visit! Our staff tries to go above and beyond to provide great service, and we're looking forward to welcoming you back in the future!

4/10 Poor

Alan, Mercer Island

Liked: Staff & service, amenities
Disliked: Cleanliness
Close to beach. Bed was cheap foam and pillows were worse. Walk in shower had inadequate curtain so water easily leaked onto bathroom floor Have stayed in other units several times and loved them
Stayed 1 night in May 2024
Response from Charlotte, Assistant General Manager on 25 May 2024
Hi Alan, Thank you for staying with us again. I'm sorry your most recent visit didn't meet our usual standard--we aim for the utmost comfort with our custom SeaCloud mattresses and luxurious furnishings. The next time you come to Cannon Beach, we encourage you to give us a call so we can find the unit that is perfect for you and meets all of your expectation's!

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great!
Stayed 1 night in May 2024
Response from Charlotte, Assistant General Manager on 25 May 2024
Hi Brad, Thank you for your 5-star review! We're so happy you had a great stay, and we can't wait to provide another great experience next time!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice, clean room.
Stayed 1 night in May 2024
Response from Charlotte, Assistant General Manager on 25 May 2024
Hi Edward! We're so glad you stayed with us and enjoyed your accommodations, thank you for leaving a great review. We hope you can book with us again soon!

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and a few steps from the beach!
Stayed 1 night in May 2024
Response from Charlotte, Assistant General Manager on 25 May 2024
Hi Gary,Thank you for choosing to stay at The Courtyard, we're thrilled that you loved your room and could take advantage of our convenient beach access! We would love to see you again the next time you come to the Coast.

10/10 Excellent

Diane, HILLSBORO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is not, by any means, fancy. But it is clean, comfortable, convenient to dining and the beach, and it has character. We will definitely consider booking this inn again on our next visit to Canon Beach.
Stayed 1 night in May 2024
Response from Charlotte, Assistant General Manager on 25 May 2024
Hi Diane,We are so happy you had a great stay, thank you for taking the time to share! The Hearthstone Inn has its own unique charm, and we're so glad you appreciated its character. We would be thrilled to welcome you back on your next trip to the beach!

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Great rooms with working fireplace Cozy atmosphere
Stayed 2 nights in May 2024
Response from Taylor Atkinson on 15 May 2024
Thank you for taking the time to share your experience! We are delighted to hear that you found our staff friendly and the atmosphere cozy!We are thrilled that you enjoyed your stay with us, and we hope to welcome you back in the future. Thank you for choosing The Cannon Beach Hotel Collection for your accommodation needs.Sincerely,Taylor AtkinsonGeneral Manager

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. I would describe this property as a bed and breakfast without the breakfast. They did have coffee, which is really all I need in the morning. Our bed was a bit on the soft side, but we still slept well. Charming area.
Stayed 1 night in May 2024
Response from Taylor Atkinson on 15 May 2024
Thank you for taking the time to share your experience at our property. We are delighted to hear that you found everything excellent during your stay. We appreciate your kind words and are glad that you enjoyed our charming area.We understand that the bed was a bit on the softer side for your preference. We would like to assure you that we take all feedback seriously and will look into the matter to ensure the comfort of our future guests.We are thrilled that you enjoyed your stay with us, and we hope to welcome you back in the future. Thank you for choosing our property for your accommodation needs.Sincerely,Taylor AtkinsonGeneral Manager

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little place. We’ve stayed twice. Great location within walking distance of shops and restaurants.
Stayed 1 night in Mar 2024
Response from Charlotte, Assistant General Manager on 14 May 2024
Hi Heather, Thank you for coming back to stay with us again! We're so glad we made a great impression the first time and were able to deliver another fantastic experience. We appreciate your continued business and kind feedback. We hope to see you soon!

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to restaurants, shops and beach. Beautiful beach and tidal piols. Friendly staff. Very helpful.
Stayed 1 night in May 2024
Response from Charlotte, Assistant General Manager on 14 May 2024
Hi Terry, Thank you for staying with us and leaving your feedback, we appreciate it! We are in a truly beautiful location and we're happy that you could enjoy all that Cannon Beach has to offer. We are looking forward to welcoming you back in the future!

10/10 Excellent

Kinra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Josette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and had a gas fireplace in the room.
Stayed 1 night in May 2024
Response from Charlotte, Assistant General Manager on 14 May 2024
Hi Josette,Thank you for your 5-star review! We aim for our rooms to be as cozy and comfortable as we can, and we're so glad you enjoyed your accommodations. We hope to see you again soon!

10/10 Excellent

Carol Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a darling hotel. It’s a comfortable and charming property. There’s a cute bar downstairs that makes for an easy bite and a couple drinks. It’s walkable to the beach but a tic far to the great shops but walkable if you’re more ambitious! We’d stay again.
Stayed 2 nights in May 2024
Response from Charlotte, Assistant General Manager on 14 May 2024
Hi Carol Sue,We are delighted to hear that you would stay again, and we appreciate your kind feedback! The Cannon Beach Hotel is a unique property and we're so glad you appreciated its historic charm. We hope to see you soon!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious decor throughout interior space. Very clean. The whiskey bar was an ardf I'll
Stayed 2 nights in May 2024
Response from Charlotte, Assistant General Manager on 14 May 2024
Hi Patricia, We're so happy you enjoyed the Cannon Beach Hotel and MacGregor's Whiskey Bar, and we appreciate your great review! For an even more luxurious stay next time, I recommend the Premier or Deluxe Queen units. A claw-foot soaking tub and a cocktail from downstairs make a perfect combination!

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property - truly special!
Stayed 1 night in Apr 2024
Response from Charlotte, Assistant General Manager on 8 May 2024
Hi Chelsea, Thank you so much for staying with us! We strive to offer a unique experience and are so happy to hear that our property made a great impression on you. Please come stay again soon!

10/10 Excellent

Jelene

Stayed 1 night in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Courtyard location was great. Easy access to the beach and Haystack Rock. The room was very nice, bed comfortable with a fireplace (although we didn’t use it). One thing I would change…. The bathroom has absolutely no counter space. A small ledge or table would definitely be helpful. Great stay, would recommend
Stayed 2 nights in Apr 2024
Response from Charlotte, Assistant General Manager on 8 May 2024
Hi Karen,We're grateful for your comments and so glad your stay at the Courtyard was great! We will take your feedback into consideration, and we would love to find a room that works perfectly for you the next time you're here. We hope to see you again soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff, clean accommodations.
Stayed 1 night in Apr 2024
Response from Charlotte, Assistant General Manager on 8 May 2024
Hi William,Thanks for leaving your feedback, we're happy you enjoyed your stay with us! We hope we can welcome you back again in the future.

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Judith at the front desk was great only complaint is no mini fridge in room but there is a small fridge in lobby for guest use
Stayed 1 night in Apr 2024
Response from Charlotte, Assistant General Manager on 8 May 2024
Hello Jeffery,Thanks for staying with us and leaving a great review! Our staff strives to provide exceptional service, and we're happy to hear that Judith made you feel welcome. Many of our rooms have amenities like kitchenettes and spa tubs, and we hope you can come back sometime soon to give them a try!

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in stay was amazing! I love the gas fireplace in our room, the soft cozy robes and of course the location. Just a short walk to the beautiful beach!
Stayed 1 night in Apr 2024
Response from Charlotte, Assistant General Manager on 8 May 2024
Hi Kathy, We appreciate your feedback and are so happy you had an amazing time! Our goal is for all of our guests to feel at home, and we're glad our cozy amenities made it easy. Thanks for staying with us, we hope to see you again soon!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved a room at the Courtyard and loved every bit of our experience! Convenient location near coffee shops, restaurants, MacGregors Whiskey Bar is where we ended up going every night. Self check in was super easy just had to pick up keys from front desk. Walkable distance to the beach, 5 minute walk. Would highly recommend staying here if planning a trip to cannon beach.
Stayed 3 nights in Apr 2024
Response from Charlotte, Assistant General Manager on 8 May 2024
Hi Sarah,We are so happy you enjoyed your stay at the Courtyard and would recommend it to others, we appreciate the compliment! If you loved going to MacGregors for dinner, we suggest trying the Cannon Beach Hotel next time so it's right downstairs- you could even take your food to your room if you choose. We hope to welcome you back soon!

10/10 Excellent

Teena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as pictured with a comfy bed. The lady that checked us in was very nice and helpful. Super quick and easy walk to the beach and restaurants. Our room has a fireplace, which was nice since it was still chilly when we stayed.
Stayed 1 night in Apr 2024
Response from General Manager on 7 May 2024
Hello Teena!We’re thrilled your time with us was comfortable and cozy! Guest experience is our priority and it’s great to hear that our wonderful staff took good care of you and made you feel welcome. We look forward to hosting you again soon for another fantastic experience!

10/10 Excellent

Busbong, Bellevue

Stayed 1 night in Apr 2024

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how close to the beach it was. It was a quick walk into town which was wonderful. Hotel is clean and tidy. Nice staff. The bed is super soft which left us with sore backs but that’s not what we are used to sleeping on. Overall pretty good stay.
Stayed 3 nights in Apr 2024
Response from General Manager on 7 May 2024
Hi Emma,Thank you for choosing to stay with us, and for taking the time to leave your feedback. We are so glad to hear that you enjoyed your room and our location, although we wish our beds worked better for you. We have recently replaced a few of our mattresses and we would love to welcome you back to our hotel to try them out! We hope to see you soon!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great historic hotel, nicely redone to modern standards without losing the old inn ambiance. Great location only 3 minutes walk to the beach.
Stayed 2 nights in Apr 2024
Response from General Manager on 28 Apr 2024
Thank you for choosing to stay with us, and for taking the time to write a review! We aim to provide a truly unique experience, and we are thrilled that our historic building and location were able to exceed your expectations. We look forward to welcoming you back in the future!

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy room
Stayed 2 nights in Apr 2024
Response from General Manager on 28 Apr 2024
Hi Victoria, thank you for staying with us and taking the time to share your experience. We hope you can come visit again soon!

4/10 Poor

Ana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is great and super close to the beach, it was also close to nearby coffee shops and restaurants. The staff is super friendly and they all were super helpful. We had a queen room and upon entering the room it had visible stained dirty carpet, stained chair, and pillows had yellow old stains. I’m a small person and the shower was very small, the water would splash everywhere. The bed sunk in and it was not comfortable. We are aware that the building is historic, but that doesn’t mean you provide a dirty room. Was disappointed and didn’t think it was a great place to stay.
Response from General Manager on 27 Apr 2024
Thank you very much for your review of your recent stay at our hotel. Your honest feedback is extremely valuable to us, as we strive to improve with each and every stay. Our staff takes great care when it comes to preparing the rooms for upcoming guests and I will ensure to address your experience with the team so this doesn’t happen again.We hope to welcome you for another visit to our property. Please reach out to us directly if you would be willing to give us a chance to turn your experience around!

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 3 nights in Apr 2024
Response from General Manager at Cannon Beach Hotel Collection on 21 Apr 2024
Thank you Lucy for your positive feedback. We are delighted to hear that you had a wonderful stay. We hope that you visit us again in the near future!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Suet-Fei

Liked: Cleanliness, staff & service, property conditions & facilities
Great little cottage.
Stayed 1 night in Apr 2024
Response from General Manager at Cannon Beach Hotel Collection on 21 Apr 2024
We are delighted to hear that you enjoyed your stay Suet-Fei and hope to welcome you back soon!

10/10 Excellent

christina

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Loved this property. Front desk was friendly and very helpful. Perfect spot to walk to everything. Easy beach access. I have absolutely nothing negative to say about this property. Thank you for a great time.
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Hi Christina, thank you so much for your positive feedback! We're so glad to hear you loved the property and location, and had a great experience with our staff. We hope you can come stay with us again soon!

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, clean and cozy room, and the location is super convenient. Definitely will return!
Stayed 3 nights in Apr 2024
Response from General Manager on 21 Apr 2024
Hi Rachael, thank you for staying with us and leaving a great review! We are so happy to hear you enjoyed your stay and excited to welcome you back next time.

10/10 Excellent

Richard, Buckley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young girl who checked us in was amazing 👏
Stayed 3 nights in Apr 2024
Response from General Manager at Cannon Beach Hotel Collection on 14 Apr 2024
Thank you Richard for your 5 star review! We are delighted to hear that you had a wonderful check-in experience. We hope to welcome you back to Cannon Beach in the near future.

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were highly personable. Property was clean and well located for the beach, the Wayfarer and Sleepy Monk Cafe. The only complaint was I sent an early text message that morning saying we would arrive early. Check in was no earlier than 4pm. Also I don’t believe we were assigned the original room the classic king. A different king room which was fine. Keurig machine was not working.
Stayed 1 night in Apr 2024
Response from General Manager at Cannon Beach Hotel Collection on 14 Apr 2024
Thank you Cathy for your feedback. We are delighted to hear that you had great interactions with our staff and that you enjoyed the fabulous location of our property. We often are able to accommodate early check-ins, but our standard check-in time is at 4 p.m. We hope to welcome you back to Cannon Beach in the near future!

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a quiet, charming, and convenient place to stay.
Stayed 1 night in Apr 2024
Response from General Manager at Cannon Beach Hotel Collection on 14 Apr 2024
Thank you for your feedback Tiffany. We are delighted to hear that you enjoyed the ambiance of the Cannon Beach Hotel and hope to welcome you back soon!

8/10 Good

Winninah

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the beach
Stayed 2 nights in Apr 2024
Response from General Manager at Cannon Beach Hotel Collection on 14 Apr 2024
Thank you for your review! We are delighted to hear that you enjoyed your stay and look forward to welcoming you back to Cannon Beach in the near future.

10/10 Excellent

danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! 10/10!
Stayed 1 night in Apr 2024
Response from General Manager at Cannon Beach Hotel Collection on 14 Apr 2024
Thank you for your 5 star review Danielle. We are delighted to hear that you enjoyed your stay! We hope to welcome you back soon!

8/10 Good

Cathal

Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful property, friendly staff and heh, a Scotch Bar off the Lobby….terrific.
Stayed 4 nights in Feb 2024
Response from General Manager at Cannon Beach Hotel Collection on 6 Apr 2024
Thank you Richard for your 5 out of 5 review! We are delighted to hear of your wonderful stay and that you enjoyed MacGregor's Whiskey Bar. We hope that you visit us again in the near future.

10/10 Excellent

Maria, Kennewick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay with the Cannon Beaxh hotel collection. Cozy room upstairs at the historic inn.
Stayed 2 nights in Mar 2024
Response from General Manager at Cannon Beach Hotel Collection on 6 Apr 2024
Thank you Maria for your review and continued loyalty to Cannon Beach Hotel Collection. We are delighted to hear that you had another great stay at the Cannon Beach Hotel and hope to welcome you back soon!