2 outdoor pools, pool loungers
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Reviews of Holiday Inn Resort Bali Canggu, an IHG Hotel

4 out of 5
Holiday Inn Resort Bali Canggu, an IHG Hotel
Jl.Pantai Batu Bolong A No.93, Desa Canggu, Kuta Utara - Badung, Canggu, Bali

Reviews

9.8

Exceptional

Rating 10 - Excellent. 6 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Recently built and conditions of the hotel and the room is exceptional! I stayed at the top floor with ocean view and it was the most amazing view you could find in Canggu. Room was reasonable size, very clean and modern, excellent bathroom condition. Only thing I didn’t like was the noise coming from outside near the beach - a lot of noise, music and at times, people yelling etc. which made sleeping a bit difficult. Not sure if they can improve the sound proof of the windows. Or rooms facing the other sides may be better? Otherwise, really enjoyed my stay. Staff are very friendly. Rooftop pool was also very peaceful and amazing with a great view of the ocean. Highly recommend ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in May 2024
Response from Ankit on 13 May 2024
Dear Guest,Thank you for your wonderful review! We're glad you loved the view and found our amenities to your liking. We apologize for the noise and appreciate your suggestion to improve our soundproofing.Looking forward to welcoming you back soon!Warm Regards,Ankit AironGeneral Manager

10/10 Excellent

Yuhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an AMAZING time at this hotel. Honestly it was beyond our expectations. First of all the hotel is very big and beautiful, truly a small resort in the most central part of Canggu right off Batu Bolong beach. The staff was incredibly nice and always helpful. Our favorite part was the hotel breakfast. We literally didn’t eat out at any brunch place cause our hotel breakfast was so much better than any of them!
Stayed 4 nights in Apr 2024
Response from Ankit Airon on 11 Apr 2024
Dear Yuhan,We're absolutely thrilled to hear that you had an AMAZING time during your stay at our hotel! Your glowing feedback truly warms our hearts and motivates us to continue delivering exceptional experiences to our valued guests.We can't wait to welcome you back for another unforgettable stay in the future!Warmest regards,Ankit AironGeneral Manager

10/10 Excellent

Michael

Stayed 5 nights in Mar 2024
Response from Ankit on 8 May 2024
Dear Michael,Thank you so much for your wonderful review! We're thrilled you enjoyed your stay with us at Holiday Inn Resort Bali Canggu.We look forward to welcoming you back soon for another memorable stay. Warm regards, Ankit AironGeneral Manager

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise!
This resort is brand spankin' new and just fantastic. I am on my second 10-night stay in two months. I loved it so much the first time I immediately booked another trip when I found out I'd be working remotely this month. The room itself is so comfortable. I love the Google Chromecast option on the TV so much! You just scan a QR code and then you can sign into your own Netflix. This is a big plus for me haha. I haven't seen that in another hotel before. The breakfast is table service with Indo and Western options. I always opt for some items a la carte and they're totally fine with providing that for me. The pool is gorgeous! I love the swim-up bar. Who doesn't love a beer or cocktail while enjoying an infinity pool? The location is superb right next to the beach and sooo many amazing restaurants. I will say if you aren't comfortable taking a motorbike taxi you might have some difficulty as the streets are very narrow so taking a taxi is possible but traffic makes that a slow process. I was SO scared of taking a motorbike but by day 3 I felt like a local hopping on the back of one and was able to see so much more of Canggu than if I was trying to walk or taxi everywhere! It's also walking distance to an awesome gym called Body Factory and so many amazing yoga studios. It is truly a fitness girl's paradise here. And of course the staff are SO kind. 10/10 recommend all around!
Stayed 1 night in Mar 2024
Response from Ankit Airon on 2 Apr 2024
Dear Guest,Wow, thank you for your incredibly positive feedback! We're thrilled to hear that you've had such a fantastic experience during your stays with us at our brand new resort.We can't wait to welcome you back for your next stay. Please let us know if there's anything else we can do to make your future visits even more enjoyable.Warm regards,Ankit AironGeneral Manager

10/10 Excellent

Emmalyn, Gaithersburg

Stayed 2 nights in Feb 2024
Response from Ankit Airon on 11 Apr 2024
Dear Emmalyn,Thank you for choosing to stay with us and we can't wait to welcome you back for another unforgettable stay in the future!Best RegardAnkit AironGeneral Manager

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand New-Has Potential
The Hotel is very new which was not advertised to me by Hotels.com and the gym was not ready. I paid top dollar for a hotel that should reflect what I paid. Otherwise i love the pool. Not many pools in Canguu.I had tye pool to myself. The breakfast was average. No buffet offered but this may be due to the lack of people that know that this hotel exists. Friendly and welcoming staff. Suggested to put a sign at eye level so that people who walk past know it is a Hotel. I believe this is a reason why it is quiet
Stayed 8 nights in Feb 2024
Response from Ankit on 6 Mar 2024
Dear Dominic,Thank you for taking the time to share your experience at our hotel. We appreciate your feedback, as it helps us improve and ensure a better experience for all our guests.We apologize for any inconvenience caused, including the gym, was fully operational during your stay. Please rest assured that we are working diligently to complete all areas of our hotel and provide the high-quality amenities our guests deserve.We're delighted to hear that you loved the pool and found our staff friendly and welcoming. Your enjoyment and comfort are our top priorities, and it's heartening to know that we were able to make a positive impact on your stay.Regarding the breakfast and placing a sign at eye level, we take note of your feedback.Once again, thank you for your review. We hope to have the opportunity to welcome you back in the future.Warm regards,Ankit AironGeneral Manager

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ankit on 21 Feb 2024
Dear Maria,Thank you so much for your perfect 10/10 review! We are overjoyed to know you had such a wonderful experience with us. Your satisfaction is our highest priority, and your feedback is greatly appreciated.We look forward to welcoming you back in the near future.Best regards,Ankit AironGeneral Manager