2 outdoor pools, pool umbrellas, pool loungers
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Reviews of FRii Bali Echo Beach

3 out of 5
FRii Bali Echo Beach
Jalan Munduk Catu No. 32, Canggu, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 186 out of 474 reviews" "
Rating 8 - Good. 203 out of 474 reviews" "
Rating 6 - Okay. 58 out of 474 reviews" "
Rating 4 - Poor. 9 out of 474 reviews" "
Rating 2 - Terrible. 18 out of 474 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 1 night in May 2024
Response from HM on 20 May 2024
Hi Kelsey, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you).Best Regards,HenitaHotel Manager

6/10 Okay

Orkun

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
So many good options around the place for food.
Stayed 3 nights in Apr 2024
Response from HM on 15 Apr 2024
Hi Orkun, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you).Best Regards,HenitaHotel Manager

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and in a good location !
Stayed 1 night in Mar 2024
Response from HM on 12 Mar 2024
Hi Sebastian, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and although the hotel appears a little old in comparison to other in the area , everything was clean and the staff was very helpful in every way. Super close to Echo beach which is not a the nicest or cleanest beach but its got good surf and food vibes around. It’s got good places to eat accross from it , convenient store and currency exchange a few steps away
Response from HM on 21 Feb 2024
Hi Joel, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

8/10 Good

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from HM on 24 Jan 2024
Hi Fabio, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best RegardsAgung DewiHotel Manager

6/10 Okay

Yusuf

Liked: Staff & service
The hotel was very close to the Echo beach . The staff were very friendly and helpful. It’s a good hotel . Regards ,
Stayed 2 nights in Jan 2024
Response from HM on 22 Jan 2024
Hi Yusuf, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you).Best RegardsAgung DewiHotel Manager

10/10 Excellent

Justice

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 stay in Bali. AC was an 8.5/10 but every single other thing is 10/10. Great staff, great rooms, great pool, and great day/night life in the entire area, would highly recommend.
Stayed 4 nights in Dec 2023
Response from HM on 9 Jan 2024
Hi Justice, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

10/10 Excellent

logan

Liked: Cleanliness, property conditions & facilities, room comfort
B-day Stay
This place was so great, especially for the price. We stayed during my birthday and the staff came to our room to surprise me with a free desert. Location is great, super close to the beach and a ton of amazing restaurants. Room was very comfy, spacious and clean. Would definitely recommend
Stayed 3 nights in Dec 2023
Response from HM on 1 Feb 2024
Hi Logan, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

10/10 Excellent

Dhini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from HM on 21 Dec 2023
Hi Dhini, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

2/10 Terrible

Jevgenij

Terrible noisey hotel, beside of this thay we’re fixing the floor near the pool.
Stayed 3 nights in Dec 2023
Response from HM on 19 Dec 2023
Dear Jevgenij, thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience caused by the noises from the pool maintenance during your stay.We understand how important a peaceful environment is for our guests, and we regret that your experience fell short of expectations. Please allow us to address your concerns promptly and thoroughly.Our maintenance team has been notified of the issue, and immediate steps are being taken to minimize the noise impact during future maintenance activities. We sincerely apologize for any disruption this may have caused to your stay.We appreciate your understanding and patience as we work to address and rectify the situation. Thank you for choosing us, and we hope to have the opportunity to better serve you in the future.Regards,Agung DewiHotel Manager

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from HM on 3 Nov 2023
Hi Harrison, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very friendly staff that were happy to help. Bed comfy, room kept most of the light out. Shut out a fair bit of noise but as expected on a busy road, you could hear some noise.
Stayed 2 nights in Oct 2023
Response from HM on 30 Oct 2023
Hi Harrison, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from HM on 23 Oct 2023
Hi Michael, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards,Agung DewiHotel Manager

4/10 Poor

Sophia

Disliked: Cleanliness, amenities, property conditions & facilities
Tried to downgrade my room even though I paid for a better room purposefully. Said they had none left and put me in a family room instead. Rooms and building are olddddddd and poorly maintained. There were construction works at midnight carrying out work and making soo much noise. Not a comfortable room by any means. Stained towels and overall dirty bathroom.
Stayed 4 nights in Sep 2023
Response from HM on 17 Oct 2023
Dear Ms. Sophia,Thank you for taking time to write your recent stay experience at FRii Bali Echo Beach. I apologize for your bad experience, I am very sorry to hear that your stay did not meet your expectation.One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. Once again thank you for providing feedback that will help us on improving our service and facilities. Thank you for being our valued customer and we wish to serve you again whenever your travels bring you back to Canggu, Bali. Best Regards,Agung Dewi Hotel Manager

8/10 Good

Eliseo

Stayed 2 nights in Aug 2023
Response from HM on 13 Sept 2023
Hi Eliseo, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

10/10 Excellent

soukaina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from HM on 2 Aug 2023
Hi Soukaina, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

4/10 Poor

Dewi

Stayed 1 night in Jul 2023
Response from HM on 25 Jul 2023
Dear Ms. Dewi,Thank you for taking time to write your recent stay experience at FRii Bali Echo Beach. I apologize for your bad experience, I am very sorry to hear that your stay did not meet your expectation.One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. Once again thank you for providing feedback that will help us on improving our service and facilities. Thank you for being our valued customer and we wish to serve you again whenever your travels bring you back to Canggu, Bali. Best Regards,Agung Dewi Hotel Manager

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities
Handy location. Friendly helpful staff. Bathroom towels could be cleaner. Bed comfortable. Overall pleasant stay.
Stayed 2 nights in Jul 2023
Response from HM on 11 Jul 2023
Hi Jacqui, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

10/10 Excellent

Clayton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience for a great price, really good rooms and service, as well as amenities.
Stayed 3 nights in Jun 2023
Response from HM on 13 Jun 2023
Hi Clayton, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

6/10 Okay

Andrea

Travelled with partner
Disliked: Cleanliness
The bathroom was not good . The edges were all stained . The curtain was stained too. When the staff when to clean the room they forgot to put the towels and the toilet paper. The mattress and pillow were not very comfortable but it was ok. Breakfast was ok. I really like the fried rice. Location is perfect if you’re a surfer and also for shopping and restaurants. But I wouldn’t come back because of the bathroom. Also the door from the balcony is not in good condition and it was hard to open and close.
Stayed 4 nights in May 2023
Response from HM on 23 May 2023
Dear Mr/s. Andrea,Thank you for taking time to write your recent stay experience at FRii Bali Echo Beach. I apologize for your bad experience, I am very sorry to hear that your stay did not meet your expectation.One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. Once again thank you for providing feedback that will help us on improving our service and facilities. Thank you for being our valued customer and we wish to serve you again whenever your travels bring you back to Canggu, Bali. Best Regards,Agung Dewi Hotel Manager

2/10 Terrible

Neville, Newport

Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival at 2.15pm check in was not until 3pm. Then the allocated room was filthy floor wet clean towels dirty stains and the toilet flush running. I was then allocated another room which was not much better. I cut my looses and left 2 days early to a clean hygienic hotel.
Stayed 4 nights in Apr 2023
Response from HM on 4 May 2023
Dear Mr/s Neville,Thank you for taking time to write your recent stay experience at FRii Bali Echo Beach. I apologize for your bad experience, I am very sorry to hear that your stay did not meet your expectation.One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. Once again thank you for providing feedback that will help us on improving our service and facilities. Thank you for being our valued customer and we wish to serve you again whenever your travels bring you back to Canggu, Bali. Best Regards, Agung DewiHotel Manager

4/10 Poor

Christina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sorry to say but we were disappointed. The property was in a really bad condition. Water was dripping from the walls, water in shower had a disgusting smell, towels as well. It was very noisy.
Stayed 3 nights in Mar 2023
Response from HM on 3 Apr 2023
Dear Ms. Christina,Thank you for taking time to write your recent stay experience at FRii Bali Echo Beach. I apologize for your bad experience, I am very sorry to hear that your stay did not meet your expectation.One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. Once again thank you for providing feedback that will help us on improving our service and facilities. Thank you for being our valued customer and we wish to serve you again whenever your travels bring you back to Canggu, Bali. Best Regards, Hotel Manager

8/10 Good

Lisa D

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the beach. Nice staff.
Stayed 2 nights in Mar 2023
Response from HM on 15 Mar 2023
Hi Lisa, thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you). Best Regards, Hotel Manager

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Cheap but comes at a cost!
The place is like a hostel. It’s cheap and cheerful for the area but the photos were taken a while back. The rooms are basic. They are poorly designed - no blackout curtains, just some shutters, no soft close doors so people slam them closed - all night! - the fridge doesn’t get cold, the bed uncomfortable, one pillows each. Walls thin so could hear next door talking all night. The pool area had 5 sun beds and a bunch of beanbags - not enough for the size of the hotel. The decking around the pool was falling apart. Some planks sucking up, others you nearly fell through. Pool was freezing. Cocktails from hotel were cheap - but awful. Food was served from the nice rooftop restaurant which is cheap - but not the best. We only ate there as there was a storm that night and couldn’t be bothered to go out. I complained about the noise from the next room and asked to check out a night early as I’d booked 3 nights and has been kept awake since 3am on the first night when our neighbours returned from their night out. The hotel refused to let us cancel a night as we’d booked a non refundable rate. They did however move us to a family room 403 which was away from everyone else on the top floor. If booking and value your sleep treat yourself to this room as we slept much better and the room was spacious even though basic. The staff were very friendly and helpful so if you want cheap and cheerful and can sleep through anything then this is ok
Stayed 3 nights in Feb 2023
Response from HM on 8 Mar 2023
Dear Mr. Christoper,Thank you for taking time to write your recent stay experience at FRii Bali Echo Beach. I apologize for your bad experience, I am very sorry to hear that your stay did not meet your expectation.One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. Once again thank you for providing feedback that will help us on improving our service and facilities. Thank you for being our valued customer and we wish to serve you again whenever your travels bring you back to Canggu, Bali. Best Regards, Hotel Manager

6/10 Okay

Silvana

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was ok, very noisy. You can hear ppl walking on the hallway and the cleaners doing the rooms. We only stayed for a few hours mainly to have a place to stay while waiting for our flight. Tried to rest and get some sleep but it was too noisy. Room had a door that interconnected to the room next door. Ppl kept trying to open it which made it impossible to relax. Our room had access to the pool although it was convenient and an extra feature it was the only Pool in the building so you’ll have ppl swimming at your bedroom door. Bed was comfy but super noisy. Staff were very helpful and attentive. We ended up staying only for 4 hours thankfully.
Stayed 1 night in Feb 2023
Response from Hasan Bisri on 14 Feb 2023
Dear Mrs. Silvana,Thank you for taking time to write your recent stay experience at FRii Bali Echo Beach. I apologize for your bad experience, I am very sorry to hear that your stay did not meet your expectation.One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. Once again thank you for providing feedback that will help us on improving our service and facilities. Thank you for being our valued customer and we wish to serve you again whenever your travels bring you back to Canggu, Bali. Best Regards, Hasan BisriHotel Manager

10/10 Excellent

Aishwarya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a busy area in Canggu and quite near to beach as well. Rooms were decent and clean
Stayed 3 nights in Feb 2023
Response from Hasan Bisri on 10 Feb 2023
Hi Aishwarya, thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you). Best Regards, Hasan Bisri, Hotel Manager

4/10 Poor

Danielle

Travelled with group
Disliked: Property conditions & facilities, room comfort
Don't expect much
Don't be fooled by the cover shot. This place needs alot of attention. If your a backpacker it's fine but it's a very basic arrangement otherwise. The outside pool area is um falling apart. And a safety trip hazard as decking is coming up. Only a few deck beds for the whole hotel and the rest is some uncomfortable beanbags. The whole pool area is in front of someone's room. So it's abit strange there's no sort of common pool. Then in the rooms the mini fridge (no water given daily, just a water tank at reception) is the same temperature as outside. The air con is loud and doesn't really work properly anymore and the safety box was replaced several times as not working and then carried away and swapped out with another room. The shower felt dirty and need to wear the thongs in on all occasions. There is no wardrobe but a ladder to drape dresses or hanging clothes. And finally reception. Again needs a facelift. The owner needs to part with a bit of cash and give this place a bit of love.. there is hard working staff but I think they are embarrassed by what they have to apologize constantly for.
Stayed 6 nights in Jan 2023
Response from Hasan Bisri on 1 Feb 2023
Dear Ms. Danielle,Thank you for taking time to write your recent stay experience at FRii Bali Echo Beach. I apologize for your bad experience, I am very sorry to hear that your stay did not meet your expectation.One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. Once again thank you for providing feedback that will help us on improving our service and facilities. Thank you for being our valued customer and we wish to serve you again whenever your travels bring you back to Canggu, Bali. Best Regards, Hasan BisriHotel Manager

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I smelled sewer all the time Very noisy
Stayed 13 nights in Oct 2022

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at FRii in Canggu. Canggu is a lot more busy these days and fortunately this hotel is right in the centre of everything. The location is so ideal. It’s a simple hotel but has all you could need, it’s super clean and affordable. Would definitely stay here again.

6/10 Okay

elmer

Liked: Staff & service, amenities
Disliked: Cleanliness
Nice bed, but ny shower wasn't clean and the towels were old.
Stayed 3 nights in Aug 2022
Response from Hasan Bisri - Hotel Manager on 7 Sept 2022
Dear elmer,Thank you for taking the time to review us online. We are glad to know that you enjoyed our bed. For your point of attention it allows us to improve our standards and focus on where we did not meet ones expectation.It was a pleasure having you around and we would be thrilled to have you visit again.Terima kasih! (Thank you!)Best regards,Hasan BisriHotel Manager

2/10 Terrible

Abdul A

Stayed 1 night in Aug 2022
Response from Hasan Bisri - Hotel Manager on 7 Sept 2022
Thank you Abdul for your rating.

6/10 Okay

Joanna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed in 2 different rooms at this hotel and both were disappointing for the price in the area. The bathrooms were covered in damp in the shower and all around the back of the sink which could quite easily have been wiped down and regularly maintained. The damp smell was evident on entering the room. The walls were marked and I had to remove some chrysalis’ that were attached to the walls/woodwork. Breakfast was good and the staff are absolutely lovely, bed is comfy and I slept well. I really wanted more from this hotel based on the pics and price. I moved to a nearby accomm for my last 2 nights.
Stayed 2 nights in Jul 2022
Response from Hasan Bisri - Hotel Manager on 7 Sept 2022
Dear Joanna,Thank you for taking the time to review us online. We are glad to know that you enjoyed our hotel location, services as well as the facilities. For your point of attention it allows us to improve our standards and focus on where we did not meet ones expectation.It was a pleasure having you around and we would be thrilled to have you visit again.Matursukma! (Thank you!)Best regards,Hasan BisriHotel Manager

2/10 Terrible

Kaitlyn

Stayed 2 nights in Jul 2022
Response from Hasan Bisri Hotel Manager on 21 Jul 2022
Dear Kaitlyn, Thank you for taking the time to post a review. We are sorry to learn that your overall stay was not as pleasant as you expected. Thank you. Matursukma. Best Regards, Hasan Bisri Hotel Manager

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Hasan Bisri - Hotel Manager on 3 Jan 2023
Thank you Rachel

10/10 Excellent

Mia Irena

Stayed 9 nights in Jun 2022
Response from Hasan Bisri - Hotel Manager on 3 Jan 2023
Thank you Mia Irena for 5 of 5 Score.

10/10 Excellent

Jason

Stayed 7 nights in May 2022
Response from Hasan Bisri - Hotel Manager on 8 Jun 2022
Thank you Jason for your Excellent point.

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CANGGU JUNE 2021
Nice basic hotel at an excellent price in a great location near the beach but with an excellent choice of shops and restaurants nearby. Staff were friendly and very helpful. Swimming pool was really nice. Wifi was excellent!
Stayed 5 nights in Jun 2021
Response from Hasan Bisri - Hotel Manager on 11 Jun 2021
Hi Simon, Thank you for taking the time to review us. As you mentioned, at FRii Bali Echo Beach hotel we have a team that very passionate about what they do, they indeed a star and I'm proud of them. I cannot wait to SURF you again. Matursuksma (thank you)

4/10 Poor

Dr. Greg

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great staff, no clothes storage or hot water
Staff was lovely, sadly there was no room to hang any clothes or store luggage or anything. Also there was no hot water, which was very surprising since there was hot and cold taps. I moved after one day to a less expensive place with alot more amenities. Check all options before just booking. Staff again was lovely.
Stayed 1 night in Aug 2020
Response from Hasan Bisri - Hotel Manager on 31 Aug 2020
Hi Dr. Greg, Thank you for taking the time to post a review. We are sorry to learn that your overall stay was not as pleasant as you expected. As you mentioned, at FRii Bali Echo Beach hotel we have a team that very passionate about what they do, they indeed a star and I'm proud of them. We appreciate the input and feedback and will use this information to improve our standards. Without your feedback, we are not able to know where and how to improve. Thank you. Matursukma. Best Regards, Hasan Bisri Hotel Manager

10/10 Excellent

JaneM, Oslo, Norway

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel nearby the hip spots in Canggu. Friendly & helpful staffs. The view from the rooftop is really nice to enjoy the golden hours with cold beers.
Stayed 3 nights in Nov 2019
Response from Hasan Bisri - Hotel Manager on 31 Aug 2020
Hello and thank you, JaneM! What an amazing way to start off the day! I am very happy to find your writings about us. As you mentioned, at FRii Bali Echo Beach we have a lovely team of people who are very passionate about what they do and always do their best to please everyone. They are indeed stars and we are very proud of them. Cannot wait to welcome you again, Till next visit :) Matursukma (Terima kasih). Hasan Bisri Hotel Manager

10/10 Excellent

Narelle, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool! Friendly staff Great breakfast Great location
Stayed 1 night in Feb 2020
Response from Hasan Bisri on 3 Mar 2020
Hello and thank you, Narelle! What a way to start off the day! I am very happy to find your writings about us especially from you, our FRiimates :) We hope to surf you again in the future. Matursukma (Thank you). Hasan Bisri Hotel Manager

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Way overpriced for a rundown and Un maintained building. Staff were lovely and helpful.
Stayed 4 nights in Feb 2020
Response from Hasan Bisri on 20 Feb 2020
Dear Valued Customer, Thank you for taking the time to reviews us. I apologize to learn that your overall stay was not as pleasant as you expected. We aim to deliver an exceptional experience for our guests but we appreciate you sharing your few insights. As you mentioned, at FRii Bali Echo Beach hotel we have a team that very passionate about what they do, they indeed a star and I'm proud of them. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. Thank you once again for your feedback and I hope we have the opportunity to welcome you back to our hotel in the future. With best regards, Hasan Bisri Hotel Manager

6/10 Okay

Annie, Sydney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and the staff were very helpful at reception
Stayed 3 nights in Feb 2020
Response from Hasan Bisri on 18 Feb 2020
Hello Annie, FRii welcomes you home! Thank you for your review regarding FRii Bali Echo Beach. It is very nice to hear you were satisfied with our services. Thanks for staying with us, and see you again on your next trip. Matursukma (Thank you). Enjoy, Hasan Bisri Hotel Manager

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
If you are looking for paper thin walls and cell like rooms this is the place for you
Stayed 4 nights in Feb 2020
Response from Hasan Bisri on 18 Feb 2020
Dear Valued Guest, Thank you for taking the time to review us. It was a pleasure having you around and we would be thrilled to have you visit again. Matur Suksema! (Thank you!) Best Regards, Hasan Bisri, Hotel Manager

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool and laid back
Great location, I booked a cool room where you could fall into the pool from the sliding doors. Breakfast was good. Location was close to the beach and shops. No ramp to get your luggage up the entrance steps and the rooms are on the small side, but still manageable. Beware that outside Taxis/Grabs/Ubers etc can not go in the zone of the hotel. You must use the more expensive Canggu drivers or walk up the road to the corner out of the zone. Frustrating!
Stayed 2 nights in Jan 2020
Response from Hasan Bisri on 18 Feb 2020
Dear Kelly, Thank you for taking the time to review us online. We are glad to know that you enjoyed our hotel location, services as well as the facilities. For your point of attention, it allows us to improve our standards and focus on where we did not meet one's expectations. It was a pleasure having you around and we would be thrilled to have you visit again. Terima kasih! (Thank you!) Best regards, Hasan Bisri Hotel Manager

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
Friendly staff with lovely pool! All rooms are decorated wlel
Stayed 2 nights in Feb 2020
Response from Hasan Bisri on 11 Feb 2020
Hello and thank you, Clare! What a fantastic way to start off the day! I am very glad to find your writings about us. I already share with all of our staff and they all happier when their service gets appreciate by our guest. It has been a pleasure to have you around experiencing your unique stay with us, especially you enjoy your pool access room. Thank you and we look forward to welcoming you back here! Matursukma (Thank you) Hasan Bisri Hotel Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well situated in Canggu, close to the beach, restaurants and shops. The staff is what made it so great, everyone is friendly, helpful and well trained in hospitality service.
Stayed 7 nights in Jan 2020
Response from Hasan Bisri on 7 Feb 2020
Hi, it was AMAZING to read your writing about us, especially from you our FRiimates. I'm very happy to know you enjoyed the whole stay with us. As you mentioned, at FRii Bali Echo Beach hotel we have team that very passionate what with they do, they indeed stars and i'm proud of them. Hopefully, you will come back soon to enjoy your day in here again. Matursukma (thank you) Best regards, Hasan Bisri Hotel Manager

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great hotel. We had a room with direct access to the pool which was great. ice selection for breakfast.
Stayed 1 night in Jan 2020
Response from Hasan Bisri on 23 Jan 2020
Hi MARK, thank you for your great review :) Have a great holiday and see you again. matursukma (thank you) Hasan Bisri Hotel Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Hotel oversold my room, I was stuck with no room and all my bags. With no where to sleep. Absolutely a nightmare
Stayed 1 night in Dec 2019
Response from Hasan Bisri on 15 Jan 2020
Dear Valuable Guest, Thank you for taking the time to share your recent stay experience here at FRii Bali Echo Beach. One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us, regarding your room is oversold is happen because our reservation system not working properly. As our valued customer, I am very sorry to learn that the quality of service as well as your appointed room did not meet your – or our – expectation. I will address these matters to my team to improve the quality of our service as well as our facilities. Once again thank you for providing feedback that will help us on improving our service and facilities. Thank you for being our valued customer and we wish to serve you again whenever your travels bring you back to Canggu, Bali. Best regards, Hasan Bisri Hotel Manager

10/10 Excellent

Toby, Tasmania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location & friendly staff. AC in the room was much needed
Stayed 4 nights in Dec 2019
Response from Hasan Bisri on 15 Jan 2020
Hello and thank you, Toby! What a way to start off the day! I am very happy to find your writings about us especially from you, our FRiimates :) As you mentioned, at FRii Bali Echo Beach we have a lovely team of people who are very passionate about what they do and always do their best to please everyone. They are indeed stars and we are very proud of them. They all smiley and happy, as their hard work pays off. It is very unfortunate to hear about the unpleasant experience of AC in the room. Guest comfort and satisfaction are our main priorities, but sometimes things happen beyond our capability to control it. Thank you once again for your constructive feedback. We hope to surf you again in the future. Hasan Bisri Hotel Manager

8/10 Good

Rickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with no complaints
Staff were extremely friendly, in arrival we were presented with a nice refreshing drink as it was quite warm. The room was spacious and very clean. There was a small smell of sewerage at first but this disappeared after a few hours of using the bathroom so maybe it hadn’t been used in a while. Hotel is located close to the beach and is based on one of the quieter main road in Canggu but is a nice walking distance from all the hustle and bustle. The rooftop area is great for sunrise/ sunset if you didn’t want to head to the beach. We only had breakfast once at the hotel but the quality was good. It’s a little bit expensive for what you get and we were charged a set fee of 55k for the buffet although we only wanted the indonesian style breakfast which was ment to he 40k. The air conditioning was great in the room which was a life saver after spending all day out in the sun. The pool area is quite small and can fill up pretty quickly as there are limited beanbags and sun-beds and the width of the area next door to the pools aren't very big. I would recommend this hotel for both solo, couple and family visitors.
Stayed 2 nights in Dec 2019
Response from Hasan Bisri on 15 Jan 2020
Hi Rickie, Thank you for taking the time to review us online. We are glad to know that you enjoyed our hotel location, services as well as the facilities. For your input about our breakfast, it allows us to improve our standards and focus on where we did not meet one's expectations. It was a pleasure having you around and we would be thrilled to have you visit again. Matur Suksma! (Thank you!) Best regards, Hasan Bisri Hotel Manager