Search Hotels Near Candlers Station, Lynchburg

"I had a very disappointing experience at the Hilton Garden Inn Lynchburg. I made my reservation a month in advance as part of a wedding block. Two weeks prior to my arrival, I also called the hotel to request an early check-in due to my flight schedule. I was assured that early check-in would be noted and accommodated. However, when I arrived around 10:00 a.m., the front desk receptionist was immediately dismissive and rude. I was told I could not check in until 4:00 p.m., even though the listed check-in time online is 3:00 p.m. I explained that I had called ahead and was part of the wedding block, but instead of trying to help, she told me that “25 other people had priority” over my stay. I stayed in the lobby waiting for hours. During that time, I overheard the receptionist giving different and inconsistent explanations to multiple guests, which made the situation even more frustrating. When I checked back in around 2:30 p.m. (just 30 minutes before the standard check-in time), I was told there were still no rooms available. At that point, I still had no room, no clear communication, and no assistance from staff. Due to the lack of availability and poor customer service, I had to book a room at another hotel. Despite this, I was still charged for one night at this location—even though I never checked in or stayed there. Overall, this experience was extremely unprofessional and stressful, especially given that I had planned ahead for a special event. I would not recommend."

"Do not recommend! Buyer beware! Cancelled my reservation without contacting me after running my low limit credit card that I used to hold my reservation on a pay at the property. Front desk associate didn’t stand or greet us upon entering the hotel. Refused to rebook us & told us to go to the Home Too. Called Home Too & they wanted to put my party of four in a room with one king & a pull out for more money. No thank you! Made a reservation at the local Marriott and was treated amazingly. Hilton just lost a Hilton Honors member. Marriott is now my go to. "

"Our stay was lovely. Nice clean property and amazing staff. Tandra at the front desk was AMAZING! Superior customer service. I highly recommend this hotel."

"Didn’t even get out of my vehicle. As soon as I arrived it was obvious that this is not a hotel. It is a homeless shelter. Expedia should be charged for even offering this crack house as an option for lodging. I’d rather sleep in my car "

"Breakfast was good. AC was cold. Was very clean. Great value for the price. "

"Every staff we interacted with was friendly. The room wasn't fancy (which wasn't an expectation) but wasn't as clean as we may have expected."

"This is always the hotel of my choice whenever I visit family in Lynchburg. The staff is incredibly helpful and have great positive attitudes...it's a welcome feeling after a day of travel! The hotel and rooms are always clean and the gym looks like it got a little update with equipment which is great! Breakfast is perfect with great options and it's a very convenient location for me. The lemon water is always divine."

"Clean And Comfortable Room"

"Everything was fantastic. Friendly staff great breakfast "