Melia Vinpearl Cam Ranh Beach Resort

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Luxury
5.0 star property
9.4

Exceptional

Tranquil beachfront escape with gourmet dining

Serene beachfront villas offer a private and relaxing atmosphere, perfect for a tranquil getaway. Delight in a special veg menu crafted by expert chefs and savour quality selections at The Level breakfast restaurant.

The current price is ₹22,151
₹25,119 total
includes taxes & fees
13 Oct - 14 Oct

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Villa, 3 Bedrooms, Private Pool, Garden View

A hotel room with a large bed, a bench, a TV, a chair, and a view of the outdoors.

Villa, 3 Bedrooms, Private Pool, Garden View

7.0 out of 10
Good
(4 reviews)
  • Garden view
  • 2831 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds and 2 Single Beds

View all photos for Villa, 4 Bedrooms, Private Pool, Lake View

A hotel room with a bed, a desk, a television, and a view of a pool and greenery.

Villa, 4 Bedrooms, Private Pool, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 3046 sq ft
  • 4 bedrooms
  • Sleeps 16
  • 3 King Beds and 2 Single Beds

View all photos for Villa, 3 Bedrooms, Private Pool, Lake View

A four-poster bed with white linens, a bench, and a view of palm trees and mountains through large windows.

Villa, 3 Bedrooms, Private Pool, Lake View

  • Lake view
  • 2831 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds and 2 Single Beds

View all photos for The Level 3-Bedroom Villa Beachfront View

A hotel room with a large bed, a desk, a television, and a view of palm trees and a pool.

The Level 3-Bedroom Villa Beachfront View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2174 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds and 2 Single Beds

View all photos for Villa, 2 Bedrooms, Private Pool, Garden View

A hotel room with a large bed, a bench, a TV, a chair, and a view of the outdoors.

Villa, 2 Bedrooms, Private Pool, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1938 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Villa, 1 Bedroom, Private Pool, Lake View

A four-poster bed with a bench, a nightstand with a lamp, a mirror, and a wardrobe in a hotel room.

Villa, 1 Bedroom, Private Pool, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool, Lake View (2+1)

A four-poster bed with a bench, a nightstand with a lamp, a mirror, and a wardrobe in a hotel room.

Villa, 1 Bedroom, Private Pool, Lake View (2+1)

  • Lake view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Level 3-Bedroom Villa Ocean View

A hotel room with a large bed, a desk, and a balcony with a view of the ocean.

The Level 3-Bedroom Villa Ocean View

  • Ocean view
  • 2174 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds and 2 Single Beds

View all photos for 3- Bedroom Villa Lake View with Private Pool

A hotel room with a large bed, a desk, a chair, and a balcony with a view of the ocean.

3- Bedroom Villa Lake View with Private Pool

  • Sleeps 12
  • 1 King Bed and 2 Single Beds

View all photos for 1-Bedroom Villa Lake View with Private Pool

A four-poster bed with a view of mountains, a balcony with chairs, and a small table.

1-Bedroom Villa Lake View with Private Pool

  • Sleeps 3
  • 1 King Bed

View all photos for The Level Three-Bedroom Beachfront Pool Villa

A hotel room with a large bed, a desk, a chair, and a balcony with a view of the ocean.

The Level Three-Bedroom Beachfront Pool Villa

  • Sleeps 12
  • 2 Single Beds and 1 King Bed

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A resort with a central swimming pool, multiple guest villas, and a beachfront view.

The Westin Resort & Spa Cam Ranh

Long Beach
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
9.6 out of 10, Exceptional, 72 reviews
The price is ₹11,962
₹13,564 total
includes taxes & fees
13 Oct - 14 Oct
The Westin Resort & Spa Cam Ranh
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About the area

Located on a private beach, Melia Vinpearl Cam Ranh Beach Resort is in Long Beach, a neighbourhood in Cam Lam. Diamond Bay Golf Course and Nha Trang Port are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bai Dai Beach and Nha Trang Beach. Cam Ranh Bay and Vinpearl Cable Car Hon Tre Island Station are two other places to visit that come recommended. Looking to get your feet wet? Kayaking and snorkelling adventures can be found near the property. Visit our Cam Lam travel guide
Map
D6B2 & D7A1 - Cam Ranh Peninsula, Cam Lam, Khanh Hoa

What's nearby

  • A coastal cityscape with a marina, residential areas, and a large body of water.
    Bai Dai Beach
    18 min walk - 1.6 km
  • A harbor with a large cruise ship docked, several smaller boats, and palm trees in the foreground.
    Nha Trang Port
    46 min drive - 31.3 km
  • Nha Trang Beach
    7 min drive - 5.2 km
  • Vinpearl Cable Car Hon Tre Island Station
    45 min drive - 31.7 km
  • Nha Trang Night Market
    46 min drive - 32.5 km

Getting around

  • Ga Hoa Tan Station
    21 min drive
  • Cam Ranh Intl. Airport (CXR)
    17 min drive

Restaurants

  • Panorama
    6 min drive
  • Tropicana
    6 min drive
  • Em oi
    4 min drive
  • Chübeli Beer House
    5 min drive
  • Atlantis
    14 min walk

About this property

Melia Vinpearl Cam Ranh Beach Resort

  • Luxury family-friendly hotel near Bai Dai Beach
  • Located close to Nha Trang Beach, Melia Vinpearl Cam Ranh Beach Resort provides a terrace, shopping on-site and a coffee shop/cafe. This hotel is a great place to bask in the sun with a private beach and fishing. Treat yourself to a Thai massage, a body treatment or a facial at Akoya Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with pool umbrellas
    • Free self-parking and valet parking
    • Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Express check-out, babysitting (surcharge) and smoke-free property
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 200 rooms have comforts, such as 24-hour room service and private pools, as well as perks, such as premium bedding and laptop-friendly workspaces.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, free cots/infant beds and day beds
    • Designer toiletries and hairdryers
    • 45-inch LCD TVs with cable channels
    • Private gardens, wardrobes/cupboards and separate dining areas

All-inclusive details

  • All-inclusive room rates at Melia Vinpearl Cam Ranh Beach Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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  • Pool
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 74 reviews
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₹14,362 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: VND 1,875,000 for adults and VND 937,000 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Fishing
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Private pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels
  • Private pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free minibar (limited items)
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: from approximately VND 1875000 for adults and from VND 937000 for children
  • Airport shuttle fee: VND 270000 per person (one-way)
  • Airport shuttle fee per child: VND 130000 (one-way), (from 6 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Melia Vinpearl Cam Ranh Beach Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Melia Vinpearl Cam Ranh Beach Resort?

As of 12 Oct 2026, prices found for a 1-night stay for 2 adults at Melia Vinpearl Cam Ranh Beach Resort on 13 Oct 2026 start from ₹22,151, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Vinpearl Cam Ranh Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Vinpearl Cam Ranh Beach Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Melia Vinpearl Cam Ranh Beach Resort?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Melia Vinpearl Cam Ranh Beach Resort?

Checkout is at noon.

Does Melia Vinpearl Cam Ranh Beach Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 270000 per person applies.

Are there all-inclusive benefits at Melia Vinpearl Cam Ranh Beach Resort?

Some rate plans available at this property are all-inclusive.

Where is Melia Vinpearl Cam Ranh Beach Resort located?

Nestled on the beach, this Long Beach hotel is within 3 mi (5 km) of Bai Dai Beach and Nha Trang Beach. Cam Ranh Bay and Diamond Bay Golf Course are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Melia Vinpearl Cam Ranh Beach Resort Reviews

9.4

Exceptional

9.4

Cleanliness

7.2

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 322 out of 429 reviews
Rating 8 - Good. 80 out of 429 reviews
Rating 6 - Okay. 12 out of 429 reviews
Rating 4 - Poor. 9 out of 429 reviews
Rating 2 - Terrible. 6 out of 429 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The resort / villa & staff were outstanding.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The Bungalow was great. The beds were fantastic. Everything was very clean. Great place to relax for a couple of days.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel is located in a very good location with a very beautiful beach.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family really enjoyed the hotel service. The staffs were super friendly and attentive to every little things to make sure we had a memorable experience.
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Amenities
Accommodations were large and very comfortable. The private pool was a big plus. Staff was friendly and helpful. We really miss the big breakfast every morning, so many choices. We will definitely return.
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice trip

Greatest staying our first family trip in vietnam,,,kind staff, great roon condition,, very good access to beach and main pool, highly recommended.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beach front villa is fantastic.

it was very nice experiences of all services. i recomended beach front. view was fantastic and room service and food was great.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Ideal location for RR. Worthy of a 5 star resort.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time during our trip. Food is great. Services is excellent. I highly recommend.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

quiet and nice hotel

friendly staffs and quick response for help.but if shuttle bus service to the city and to the airport is more frequent than now would be better
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had great experience. Resort really nice. A lot of green. Service was excellent
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Melia Vinpearl Cam Ranh. The resort is stunning, peaceful, and perfect for unwinding. What really stood out was the kindness and attentiveness of the staff. As vegetarians, we found the buffet options a bit limited, but the team went above and beyond to cater to us almost every night, which made us feel really cared for. It’s that kind of thoughtful service that made our stay so memorable. Highly recommend for a relaxing escape!
Dive floating breakfast!
When nature does home deliveries! Mangos at every corner
Stuning beach!
Stayed 11 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great!! The staff were all friendly and the facilities were great. Thanks!!
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were that at the end of new year. The staffs were great and set up some traditional games for us which was great. I had good time. The staffs ere nice and polite. The beach was great. We will come back.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. Service was exceptional and the place was awesome. I don’t think I can ever go to any other resort besides Meliá after this experience. Wow. Wow. My family and I loved it. We are a family of 8, with 3 small children. Everyone enjoyed the stay, the amenities and the staff.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Holiday!

Fantastic service always welcoming and happy to help. Specially all the chefs on the first day we struggled with food options as we are strict vegetarians and don’t eat any seafood. We mentioned the fact that we were struggling and the next morning the chef had created a special veg menu for us. All the staff made our 10 day holiday extra special. We made lots of new friends too. Thank you Melia Vinpearl cam Ranh beach resort for a fantastic holiday.
Stayed 10 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel accommodation consists of villas, the one we stayed in is two-story and very large, also each villa has its own garden and pool, the quality of the rooms and cleaning is very good. Also since the hotel has a large area, they provide transportation quickly with golf carts. The quality of the staff is very high in every area, respectful and clean, Mai at the reception quickly answered our questions and we thank her. The negative side may be due to the season, although the beach is wonderful, we could not go into the sea due to the wind and waves. The kitchen menu is generally the same and insufficient. But it is a very good hotel especially for large families, I recommend it
Stayed 11 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beachfront is nice!

It's a massive complex of individual villas. Ours was a 3-bedroom that had a private pool in the back, then a grassy area, then... the beach. Absolutely stunning, highly recommend. The place was spotless, very clean. And very comfortable, it accommodated our group of 7 with no issues. You get around either with a "tuk tuk" (large golf cart with seating for ~12) or by walking. There are a few restaurants on the property, in descending order of quality: the beach club (good Vietnamese food), then the Level Lounge (made to order breakfast was nice), then the buffet restaurant in the lobby (avoid at all costs). They got everything else so right, I don't understand how they got the buffet so wrong. So net, I would invest in being close to the Club and on the beach to maximize enjoyment of your stay. Go to the Club and the Lounge for meals and just avoid the rest of the resort, you won't regret it.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best family trip ever! We reserved 'The Level 3-bedroom Villa Ocean View' and enjoyed our stay a lot! It is ideal for a family vacation as it is easily accessible from the airport(13-14 minutes by car) and easy to get to downtown Nha Trang. The villa was spacious enough for our family of five to stay, and we had a very comfortable and pleasant time. Each villa has its own private pool, and there is also a large main pool in front of the ocean. We enjoyed swimming everyday and also played pickleball at the pickleball court inside the tennis court. You can also rent a bike for free for one hour, and you can easily get around the property by taking a tuk-tuk, which runs 24 hours a day. The high-quality breakfast served in the Level Lounge overlooking the lake was one of the most impressive parts. The food at the restaurant in the main building and the restaurant by the pool was also excellent! The spa experience I had with my two daughters was also amazing. We took a taxi or Grab in front of the lobby, which is always waiting, to go to downtown Nha Trang and enjoyed shopping and sightseeing, and we also enjoyed local cafes near the hotel. All the staff were friendly and responsive to our requests. We would love to come again!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best family trip ever! We reserved 'The Level 3-bedroom Villa Ocean View' and enjoyed our stay a lot! It is ideal for a family vacation as it is easily accessible from the airport(13-14 minutes by car) and easy to get to downtown Nha Trang. The villa was spacious enough for our family of five to stay, and we had a very comfortable and pleasant time. Each villa has its own private pool, and there is also a large main pool in front of the ocean. We enjoyed swimming everyday and also played pickleball at the pickleball court inside the tennis court. You can also rent a bike for free for one hour, and you can easily get around the property by taking a tuk-tuk, which runs 24 hours a day. The high-quality breakfast served in the Level Lounge overlooking the lake was one of the most impressive parts. The food at the restaurant in the main building and the restaurant by the pool was also excellent! The spa experience I had with my two daughters was also amazing. We took a taxi or Grab in front of the lobby, which is always waiting, to go to downtown Nha Trang and enjoyed shopping and sightseeing, and we also enjoyed local cafes near the hotel. All the staff were friendly and responsive to our requests. We would love to come again!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would like to thank the receptionist who was considerate of us when it was raining heavily when we checked in. And we would like to thank the female manager who kindly handled our slightly tricky room service order. I am very sorry that I cannot remember her name. She personally took the order and served us and was very friendly to us. We had a satisfying family dinner with room service food that suited our taste. I think I saw her briefly when we had breakfast at the main restaurant in the lobby. In conclusion, we made good memories at Melia Vinpearl Cam Ranh Beach Resort and returned home. However, there seems to be a problem that needs to be improved as it took a long time to call the tuk-tuk, the transportation within the resort. I wanted to have a cocktail at The Level Lounge, located at the end of the lake on the left when looking at the lobby, but we were unable to go due to lack of time, which was a bit disappointing. Ah...I just looked it up and the receipt says Linh Pham Thi Hong. If that's you, then thank you again.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recently stayed at this resort for a 5-night trip, and I must commend Lam for his exceptional service. From the moment we arrived and were whisked away in a tuk-tuk cart, Lam was attentive to our family’s needs, consistently available via KakaoTalk messenger from morning till evening. His care made navigating the resort seamless, ensuring we enjoyed the buggy rides, the swimming pool, and the private beach, all of which were perfect. Whenever we reported issues, such as the bathroom door malfunction or the swimming pool lights, the response was impressively swift and efficient, adding to our overall satisfaction. However, there were a few areas that could be improved. The cleanliness under the beds and behind the sofas was not up to the mark, and the breakfast, while adequate, lacked variety and did not meet the exceptional standards set by other services. Additionally, while we were aware of the distance from the city, the requirement to reserve shuttles for travel was somewhat inconvenient. Overall, our stay was delightful, largely due to Lam's dedication and the beautiful facilities. The resort’s prompt service response and the meticulous attention to ensuring guest comfort have certainly set a high standard, making this a memorable vacation.
Stayed 5 nights in Jul 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
​1. Location The hotel is located near the airport, away from the city center. While it offers a quiet atmosphere, the downside is that traveling to the main city area is quite time-consuming and inconvenient. ​2. Room Condition The overall room condition was acceptable, but there was a recurring issue with ants. Ants kept crawling in through the gap under the door, forcing me to clean the floor myself several times. ​3. Major Issues with Service and Maintenance I experienced significant trouble with the room door lock from the very first day. Despite reporting it, the issue wasn't resolved until the next morning after multiple follow-ups. Frustratingly, the exact same problem occurred again on the 5th day. Furthermore, during my late checkout, the reception was completely unreachable by phone starting from 3 PM. I couldn't even call a buggy, so I had to wait with my luggage for 40 minutes until a staff member finally passed by. The lack of communication was unacceptable. ​4. Breakfast and Facilities (The Level Benefits) I had "The Level" benefits, which allowed dining at various locations, but the food quality was disappointing except for dinner. Because I checked in late (around 11:50 PM), the staff did not provide any detailed explanation of the facilities or a map. Unlike many other guests, I wasn't assigned a dedicated staff member for KakaoTalk support, so I had to find all the information on my own. Lastly, the swimming pool water was freezing, making it unsuitable for
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My best holiday ever , absolutely loved it
Stayed 14 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we like here for vaction
Stayed 5 nights in Apr 2026