Reception
Check availability

Reviews of Homewood Suites by Hilton Calgary-Airport, Alberta, Canada

3.5 out of 5
Homewood Suites by Hilton Calgary-Airport, Alberta, Canada
1000 2021 100 Avenue North East, S, Calgary, AB

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1003 reviews" "
Rating 8 - Good. 232 out of 1003 reviews" "
Rating 6 - Okay. 46 out of 1003 reviews" "
Rating 4 - Poor. 23 out of 1003 reviews" "
Rating 2 - Terrible. 24 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shahzad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in May 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great,clean, good breakfast!
Stayed 3 nights in May 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 1 night in May 2024
Response from JP on 26 May 2024
Thank you for your positive and valuable feedback.

10/10 Excellent

Willis H.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from JP on 26 May 2024
Thank you for your positive and valuable feedback.

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good sized suits very clean.
Stayed 1 night in May 2024
Response from Bridgette on 22 May 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the Homewood Suites, Calgary Airport North to your liking. Making you happy makes us happy. If there’s anything we can do to make your stay better next time, talk to any member of our team and we’ll strive to ensure you’re 100% happy. We look forward to welcoming you back soon.

8/10 Good

catherine

Travelled with partner
Liked: Amenities, property conditions & facilities
Hotel is very convenient to the airport. The shuttle to the hotel and then back to the airport was efficient. Staff are friendly and accommodating. Asked to have our bedroom tv looked at, because it would not turn on. They were here in five minutes. Sadly nothing worked .
Stayed 1 night in May 2024
Response from Bridgette on 22 May 2024
Thank you for staying with us here at Homewood Suits and for taking the time to share your feedback with us. We are delighted that you enjoyed stay. We are also sorry to hear about your inconvenience due to your bedroom TV not working. Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from JP on 19 May 2024
Thank you for your positive and valuable feedback.

10/10 Excellent

Ayda

Stayed 1 night in Jan 2024

10/10 Excellent

Marisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the staff is very friendly. Its a great price to get a room with a separate living/cooking area from the bedroom. That is ideal for us when travelling with a young kiddo, as we can set them up in the living room while we take the bedroom. The breakfast has plenty of options and lots of seating/tables (including chairs, half booth benches, relaxed living chairs, and highchairs/boosters). There is hot water (for tea) and coffee always available in the lobby/reception area and sometimes they have fresh cookies available upon check-in.
Stayed 2 nights in Apr 2024
Response from JP on 6 May 2024
Thank you for your positive and valuable feedback.

10/10 Excellent

LISE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you could ask for in airport hotel. Great breakfast, quiet room, efficient shuttle.
Stayed 1 night in Apr 2024
Response from JP on 6 May 2024
Thank you for your positive and valuable feedback.

10/10 Excellent

Elaine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed with our 2 dogs & 2 kids in a suite. It was very enjoyable, spacious, clean, & quiet. Staff were very nice. We requested & got a late check out as we didn’t fly until 8pm.
Stayed 1 night in May 2024
Response from JP on 6 May 2024
Thank you for your positive and valuable feedback.

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was one of the nicer places ive ever stayed. Carpet choice is interesting but overall a 5/5 for sure
Stayed 1 night in Apr 2024
Response from JP on 6 May 2024
Thank you for your positive and valuable feedback.

10/10 Excellent

david, Carvel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful
Stayed 1 night in Apr 2024
Response from JP on 6 May 2024
Thank you for your positive and valuable feedback.

10/10 Excellent

Karla

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Apr 2024
Response from JP on 6 May 2024
Thank you for your positive and valuable feedback.

4/10 Poor

sharon

Business traveller, Travelled with group
We usually stayed at Homewood, Last night experience was terrible. I personally called the front desk that our flight was delayed for 2 hours and probably will be at the airport at dawn time and I asked if they can accommodate my colleague, and assured me everything was good. When we arrived at Hotel we were surprised that my colleague was waiting at the lobby ( 2 am ) due to water leakage so our room has been vacated. We waited and waited, Finally almost around 3 am we were moved to Hampton Inn though the room a bit smaller, Hoping next time if circumstances like this occurs they know what to do …
Stayed 1 night in Apr 2024
Response from Bridgette on 27 Apr 2024
On behalf of the 100 colleagues that work at the Homewood Suites, Calgary Airport North thank you for staying with us and thank you for your feedback. We really appreciate your spending your time and hard-earned money with us. It is disappointing to hear that you did not have a good experience due to us not checking you, and your colleague into your room promptly. I am indeed very sorry about the inconvenience you encountered as a result. We pride ourselves on providing exceptional care and genuine service, and in this instance, we did not deliver. I am sorry, we can, do better. Your noted concern has been addressed with the Front office Manager.Thank you once again for your feedback. Should your travels bring you back to Calgary, I truly hope that you will give us another opportunity to ensure you are 100% satisfied with your stay.Warm Regards,

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room very clean and fresh
Stayed 1 night in Apr 2024
Response from JP on 26 Apr 2024
Thank you for your positive and valuable feedback.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from JP on 26 Apr 2024
Thank you for your positive and valuable feedback.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property went above and beyond to accommodate my sister and I after we were injured on our vacation. They switched us to a handicap room and helped us with our baggage and even brought our food to our room. I felt like everyone was genuinely concerned about us and did anything they could do to try to make us a bit more comfortable. They even took us in a smaller vehicle to the airport, instead of the regular shuttle bus. So very grateful for every bit of kindness shown to us. Thank You again!
Stayed 1 night in Apr 2024
Response from Bridgette on 19 Apr 2024
On behalf of the 100 colleagues that work at the Homewood Suites, Calgary Airport North thank you for staying with us and, for your feedback. We really appreciate your spending your time and hard-earned money with us.It is really encouraging to our team to be given such an incredible score. Especially when it comes from those who matter the most – you, our guest! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. If you have anything additional that we can work on that would have made your stay better, I would really appreciate your thoughts.Once again, I appreciate you taking the time to share your feedback. I hope to welcome you again soon. If I can be of assistance, please do not hesitate to reach out.Warm Regards,

10/10 Excellent

Nelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was awesome, got a free upgrade!
Stayed 1 night in Apr 2024
Response from Front Desk on 5 Apr 2024
Thank you so much for an amazing review.

10/10 Excellent

Donna

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room and the staff were so friendly. The breakfast was great and changed each day, not always the same. Great time and we will stay there again. Thank you.
Stayed 3 nights in Mar 2024
Response from Front Desk on 5 Apr 2024
Thank you for a great review and we appreciate your business.Hope to see you again.

10/10 Excellent

Jasmine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. The kitchen was nice to have. Loved the 24 hour coffee and the breakfast and the swimming pool. Was a great little family weekend getaway. :)
Stayed 1 night in Mar 2024
Response from Bridgette on 30 Mar 2024
Dear jasmine,On behalf of the 100 colleagues that work at the Homewood Suites, Calgary Airport North thank you for staying with us and thank you for your feedback. We really appreciate your spending your time and hard-earned money with us.It is really encouraging to our team to be given such an incredible score. Especially when it comes from those who matter the most – you, our guest! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. If you have anything additional that we can work on that would have made your stay better, I would really appreciate your thoughts.Once again, I appreciate you taking the time to share your feedback. I hope to welcome you again soon. If I can be of assistance, please do not hesitate to reach out.Warm Regards,

10/10 Excellent

Jody, Elm Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and family friendly, I would stay again
Stayed 3 nights in Mar 2024
Response from Bridgette on 30 Mar 2024
Dear Jody,On behalf of the 100 colleagues that work at the Homewood Suites, Calgary Airport North thank you for staying with us and thank you for your feedback. We really appreciate your spending your time and hard-earned money with us.It is really encouraging to our team to be given such an incredible score. Especially when it comes from those who matter the most – you, our guest! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. If you have anything additional that we can work on that would have made your stay better, I would really appreciate your thoughts.Once again, I appreciate you taking the time to share your feedback. I hope to welcome you again soon. If I can be of assistance, please do not hesitate to reach out.Warm Regards,

8/10 Good

Casey

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from JP on 22 Mar 2024
Thank you for your positive and valuable feedback.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from JP on 22 Mar 2024
Thank you for your positive and valuable feedback.

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Mar 2024
Response from Front Desk on 8 Mar 2024
Thank you for staying with us and glad you had a good stay.

10/10 Excellent

Bernie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Front Desk Homewood on 28 Feb 2024
We are so glad to see that you had an outstanding stay.

10/10 Excellent

Ling

Stayed 1 night in Feb 2024
Response from JP on 22 Mar 2024
Thank you for your positive and valuable feedback.

8/10 Good

Alona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel lobby has a receiving area where you can sit with big windows . Our room is clean but it would be better if the whole floor will be all hardwood tiled just like the bathroom and the kitchen.
Stayed 1 night in Feb 2024
Response from JP on 26 Feb 2024
Thank you for your positive and valuable feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staycation
It’s our first time at Homewood Suites. My family enjoyed our staycation. The staff was friendly, the room was clean and comfortable. Will definitely go back and will recommend it to our friends. Thank you
Stayed 1 night in Feb 2024
Response from Homewood front desk on 20 Feb 2024
We are so glad you and your family enjoyed your staycation. We do hope to see you again very soon!

10/10 Excellent

Lucille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and accommodating, room was clean and love the breakfast!
Stayed 1 night in Feb 2024
Response from Homewood front desk on 20 Feb 2024
We are so glad you enjoyed your stay with us. We hope to see you again soon. Travel safe!

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Homewood front desk on 20 Feb 2024
Thank you so much for your review. Travel safe and we hope to see you again!

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay before go to Banff
Stayed 1 night in Feb 2024
Response from Homewood front desk on 20 Feb 2024
We are so glad you enjoyed your stay with us. We hope to see you again soon. Travel safe!

10/10 Excellent

Donna, Fort Macleod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying here.
Stayed 1 night in Feb 2024
Response from Homewood front desk on 20 Feb 2024
We are so glad you enjoyed your stay with us. We hope to see you again soon. Travel safe!

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and location is good. Best part is it have a kitchen. Don’t expect too much on the free breakfast though
Stayed 2 nights in Feb 2024
Response from Homewood front desk on 20 Feb 2024
We are so glad you enjoyed your stay with us. Thank you for your feedback. We hope to see you again soon. Travel safe!

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Location from airport
Stayed 1 night in Feb 2024
Response from Homewood front desk on 20 Feb 2024
We are glad you enjoyed your stay with us. We hope to see you again soon. Travel safe!

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Feb 2024
Response from Homewood front desk on 20 Feb 2024
We are so glad you enjoyed your stay with us. We hope to see you again soon. Travel safe!

10/10 Excellent

Jaxson

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall great stay. We had a good night. Thanks.
Stayed 1 night in Feb 2024
Response from Homewood front desk on 20 Feb 2024
We are so glad you enjoyed your stay with us. We hope to see you again soon. Travel safe!

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for more than a week and everyone was very friendly and helpful :)
Stayed 10 nights in Jan 2024
Response from AB on 4 Feb 2024
Thank you for your great score. We hope to see you again here!

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean and quiet rooms, we love the one bedroom suite. Breakfast is a bonus, staff attentive and friendly, would recommend and we will definitely stay again.
Stayed 2 nights in Jan 2024
Response from AB on 4 Feb 2024
Thank you for your great score. We hope to see you again here!

8/10 Good

Joseph

Liked: Cleanliness, amenities
Response from AB on 4 Feb 2024
Thank you for your great score. We hope to see you again here!

6/10 Okay

Joseph

Liked: Property conditions & facilities
Response from AB on 4 Feb 2024
Thank you for your great score. We hope we can make your next stay a 5 out of 5 and we hope to see you again here!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Jan 2024
Response from AB on 4 Feb 2024
Thank you for your great score. We hope to see you again here!

8/10 Good

Wahida

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from AB on 4 Feb 2024
Thank you for your great score. We hope to see you again here!

10/10 Excellent

Hongkoo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient from airport and quality for price is really good.. and pool for family..breakfast
Stayed 1 night in Jan 2024
Response from AB on 4 Feb 2024
Thank you for your great score. We hope to see you again here!

8/10 Good

Elsbet

Stayed 1 night in Jan 2024
Response from AB on 4 Feb 2024
Thank you for your great score. We hope to see you again here!

10/10 Excellent

Sonya, Invercargill

Travelled with family
Liked: Amenities
Great location close to YYC, nice rooms, good food, great service and priced well. What more could you ask?
Stayed 1 night in Jan 2024
Response from AB on 4 Feb 2024
Thank you for your great score. We hope to see you again here!

10/10 Excellent

Leonids

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from AB on 4 Feb 2024
Thank you for your great score. We hope to see you again here!

10/10 Excellent

Norman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room included everything from basic utensils and toiletries. Overall my family and I were really happy with the amount of space in the room. And we especially loved the included breakfast such delicious options! Staff was also super friendly and had someone personally text me to ask if things were okay. :)
Stayed 2 nights in Jan 2024
Response from AB on 4 Feb 2024
Thank you for your great score. We hope to see you again here!

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from AB on 4 Feb 2024
Thank you for your great score. We hope to see you again here!

10/10 Excellent

Sheryll

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying overnight. We enjoyed the pool and hot tub. The room is clean and spacious for 5 people.
Stayed 1 night in Dec 2023
Response from Kamran on 29 Dec 2023
Thank you so much for your valuable feedback. Hope to see you soon again.