All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 422 out of 1016 reviews" "
10 - Excellent
422
Rating 8 - Good. 366 out of 1016 reviews" "
8 - Good
366
Rating 6 - Okay. 116 out of 1016 reviews" "
6 - Okay
116
Rating 4 - Poor. 64 out of 1016 reviews" "
4 - Poor
64
Rating 2 - Terrible. 48 out of 1016 reviews" "
2 - Terrible
48
8.4/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Excellent
May Anne
Travelled with family, Travelled with family and small children
27 May 2024
Liked: Cleanliness, staff & service, amenities
Great place to stay.
May Anne
Stayed 2 nights in May 2024
Response from Gfd on 27 May 2024
Thank you, May Anne, for your wonderful review!We are happy you enjoyed your stay.
The room was very spacious, we appreciated the small kitchen area with excellent utensils, crockery, etc. All in all, a very comfortable room. Our first experience of paper plates and plastic cutlery at breakfast, a surprise. Some distance to the centre of the city, our choice when booking, but unaware of the rather unsafe area between hotel and the safer city area.
Ronald
Stayed 3 nights in May 2024
Response from Gfd on 22 May 2024
Thank you, Ronald, for your review!We are happy to learn you found our suites spacious and well stocked.We are 7 to 10 minutes away from the LRT, which is free in the downtown core. Our staff would have been more than helpful providing this information when asked.We serve a free complimentary hot continental buffet breakfast. We utilize compostable plates and cutlerry. We are not a fully fledged restaurant and therfore does not have the facilities of a restaurant to provide a table service breakfast.Our area has many restaurants that provide this service within a walking distance and one restaurant is across the street that provides discounts for our guests.Thank you for your review.
Thank you, Andrew, for your review!The room you booked stated specifically is located on the second floor, if you wanted a higher floor, please choose another room type.We appreciate your feedback.
Thank you, Zhenyu, for your wonderful review!We are glad you liked our location with its close proximity to major highways, shopping, and entertainment venues. We appreciate your feedback.
8/10 Good
Amarjit
Business traveller
20 May 2024
Liked: Amenities
The suite needs to be updated but was a nice place to stay the weekend and staff were really good
Amarjit
Stayed 1 night in May 2024
Response from Gfd on 21 May 2024
Thank you, Amarjit, for your review!We apologize that you missed our renovation signs at the property. We currently have 2 floors that should be turned for occupany late June. We will resume renovations in September after labour day weekend.We are happy you liked our staff.
This is a great hotel downtown with convenient parking for a fee. There are lots of places near by and 17th Ave is only a short walk away. If you’re looking to be closer to all the action and don’t mind downtown traffic, this hotel is a great choice.
Michael
Stayed 2 nights in Apr 2024
Response from Gfd on 20 May 2024
Thank you, Michael, for your wonderful review!We are glad to learn that you liked our location with its close proximity to major highways, shopping, and entertainment venues. We appreciate your feedback.
Friendly staff, large rooms, clean, easy check in and check out
Christine
Stayed 1 night in May 2024
Response from Gfd on 13 May 2024
Thank you, Christine, for your review!We appreciate your feedback regarding our staff, our suites and the cleanliness of the suite.
8/10 Good
James, Highland Village
Travelled with family
12 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under renovation. Limited access and equipment and fencing.
James
Stayed 2 nights in May 2024
Response from Gfd on 12 May 2024
Thank you, James, for your review!I am unsure what you mean limited access. All areas of hotel are accessible except floors, 9,8 and 7 which are currently under renovation.
Breakfast was good. It could have been warmer.
Construction in hotel plus area next door distracted a bit from the property.
Staff was friendly and helpful and room was spacious, quite and comfortable.
Larry
Stayed 2 nights in Apr 2024
Response from Gfd on 2 May 2024
Thank you, Larry, for your review!We are happy you had a good stay.
The property is situated in a noisy street. A renovation is going on. I hope that the hotel will place double glass.
Breakfast was excellent and the reception would help with all our questions. We enjoyed our stay, not far from the trainstation with a free ride downtown.
Max
Stayed 2 nights in Apr 2024
Response from Gfd on 2 May 2024
Thank you, Max, for your review!We have posted our renovations on Expedia, the noise is during business hours from 9 to 4 pm. We will be replacing all windows next year after the construction is complete.We are happy you found our staff friendly and enjoyed our free complimentary hot continental buffet breakfast.
Great updated room. Nice staff. Free parking appreciated.
Lynn
Stayed 1 night in Apr 2024
Response from Gfd on 29 Apr 2024
Thank you, Lynn, for your review!We are happy you enjoyed our newly renovated suite.
8/10 Good
Mukesh
Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
28 Apr 2024
Liked: Staff & service
Location is good.
Mukesh
Stayed 6 nights in Apr 2024
Response from Gfd on 28 Apr 2024
Thank you, Mukesh, for your review!We are happy to learn you liked our location with its close proximity to major highways, shopping, and entertainment venues.
The staff: are amazing, very helpful, and friendly.
The hotel: outdated, really noisy because of the construction, no balcony, the breakfast is very basic, NOT sound proof as advertised.
Laith
Stayed 2 nights in Apr 2024
Response from gfd on 26 Apr 2024
Thank you, Laith, for your review!Please note, as advised you while staying here, we do not advertise, nor do we have standard rooms with balconies.Our construction notices are posted online and at property including the welcome letters we send you.We do provide a free complimentary hot continental buffet breakfast as advertised. If you prefer a full table service meal, there are many restaurants around the hotel and one directly across the street that can provide you with table service.
The property is in the midst of renovations. The rooms also have some issues with soft goods - curtains are not all on the track. There are also carpet tacks coming through the carpet outside the bathroom door.
Michael
Stayed 1 night in Apr 2024
Response from Gfd on 19 Apr 2024
Thank you, Michael, for your review!We apologize for the incident and as you mentioned, we are currently undergoing major renovations
8/10 Good
Bo
Business traveller
18 Apr 2024
A lot of amenities close by
Bo
Stayed 1 night in Apr 2024
Response from gfd on 18 Apr 2024
Thank you, Bo, for your review!We are happy you liked our location with its close proximity to major highways, entertainment venues, and shopping.We appreciate your feedback.
6/10 Okay
Kevin
18 Apr 2024
Kevin
Stayed 1 night in Apr 2024
Response from gfd on 8 May 2024
Thank you, Kevin, for your review!We would appreciate any feedback regarding your freshly renovated suite.A review without explanation does not help other viewers or the property itself.
8/10 Good
Gem
Travelled with family and small children
18 Apr 2024
Liked: Staff & service, amenities
Nice appartment
Gem
Stayed 2 nights in Apr 2024
Response from Gfd on 18 Apr 2024
Thank you, Gem, for your review!We appreciate your feedback.
Thank you, Jennifer, for your review!We appreciate your feedback.
8/10 Good
Daniel
15 Apr 2024
Liked: Cleanliness, staff & service
Ptoperty is quite dated but clean and room was well equipped.
Staff was amazing
Daniel
Stayed 4 nights in Apr 2024
Response from Gfd on 17 Apr 2024
Thank you, Daniel, for your review!We are happy you found our property well equipped with amazing staff.We are sorry you missed our renovation signs which is currently going on.We have completed 6 floors, another one is coming back within 2 weeks.