Caledonia Trip

Slow customer service. Check in was awfully long. The swimming pools open late and close early every day. The food choices were the same.

We loved everything about the hotel. The only thing is the carts around the halls where too laugh the tires in the floor late night and very early. Other thar that I'm in love of bahia principe hotel!!!

I recently stayed at this resort and overall, the staff were incredibly friendly and welcoming — they truly made us feel comfortable during our stay. However, there were several areas that could use improvement to make the experience more enjoyable for families and adults alike. Coming from the U.S., I was surprised by the number of strict rules, especially regarding activities for children. For example, the video game area required kids to be at least 13 years old to play without a parent. My son is 11 and already very familiar with these types of games, so that rule felt unnecessarily restrictive. The pool and beach closing at 6:30 p.m. also limited the fun, especially since most guests are on vacation and want to enjoy the evening hours. After those amenities closed, there weren’t many other engaging options available, so we often ended up staying in our room — which wasn’t ideal for a resort experience. The buffet food was great for the first few days, but later in the week it seemed less fresh — some items looked dried out and even the bread was hard. On the other hand, the restaurant menus were much better and offered delicious options. The resort did provide evening shows, which were entertaining, but not everyone is interested in watching dance performances every night. It would be nice to see more variety and interactive entertainment, such as family-friendly competitions, board games, or card game nights — especially useful during rainy weather or when outdoor stuff

The only issue was the shuttles. Never came on time and sometimes at all!

The staff were very friendly