Calauan Trip

Just an average hotel. Many amenity items were reduced to minimal to none. The slippers were poor quality. It used to be better. It’s like wearing paper slippers now

Ughhh weird place. I’m not even sure what the place is called or what is the actual address (it certainly wasn’t the two different addresses we found online, although close). Only reason we found it is because of the exterior picture on the map. Whoever rated it as “excellent” must own the joint. TV didn’t work, wifi didn’t work, no signage, weak air con, and no airport shuttle - despite what the booking info described. I’d be nicer and leave it that, but the staff seemed annoyed by me as well (except for the gentleman who showed us to our room).

Nice location, room was very clean and the staff were all very friendly.

Good breakfast, the staff was amazing

I had an amazing time. The level of customer service was outstanding. From security, doorman, front desk, service team, cleaning and laundry....etc. I could not have been more pleased.