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"I would say this was a great stay other than the cleaning of the rooms. It took 2 room changes on my arrival to find a room that was clean and not used, and I’m not usually the kind to person to complain, but if beds aren’t made and there is physical dirt all around the bathroom, i definitely want that cleaned. The all you can eat brunch was great! You could go in and out until 13:30 which was so helpful and gives you 2 meals for the day! Lots of options, other than fruit really. Wifi was good in the room, but not out by the pool. The staff were generally friendly, and check in on the pad was very easy. I would come and stay again as it was very close to the beach. Just be aware if you have a car, the parking is a nightmare."

"Clean hotel and good customer service."

"We had a very pleasant stay and would like to thank the whole team. From arrival to departure, the staff was always friendly, professional and helpful. We would especially like to emphasise the cleaning service, the room was always clean, tidy and very comfortable. The attention to detail has further beautified our stay. Overall, we felt completely comfortable and will gladly come back. Thank you very much for the great experience!"

"Staff were rude at times. I had to upgrade to fit our family in the room and the whole stay, they kept telling me the room was for 3 x people only, even to the point of housekeeping coming back to remove the extra bed they had just put up! Our room number was neither on any breakfast sheets so were always questioned if we had paid for it or not. No information on how to try the kids club. Spa staff were rude, wouldn’t even let the kids wear goggles to swim in the pool. Not a 5* experience. The hotel itself is nice and very well done."

"The hotel rates its self basic and has 2 stars and I feel it gives more back than that, so rate it excellent compared to what we expected. Room was plain but clean with fresh towel. Balcony basic. Breakfast was fab, the staff were very friendly. Pool not very clean and sun lounge area basic but we didn’t come to lie about the pool so this didn’t bother us. We would come again for the price we paid. The hotel is a nice walk away from the main shops, about 10mins. Bar prices very reasonable, sometime cheaper than the super market."

"Our stay was only for 4 days and the location was perfect ! The only thing, the hotel is a bit nosy or the walls are too thin. But than again it’s right where it’s super busy by the board walk beach front !"

"Shower leaks and floods the bedroom, UBS sockets don’t work. Reported this to the front desk but issues not resolved during our 4 nights stay. Towels were worn and needs replacing. "

"Did not like the buffet dinner, lot of food but poor quality and expensive the breakfast was excellent by the way."

"Genuinely such amazing service. Shout out to Pepe in the restaurant and all the other staff from waiting to housekeeping to reception to spa. Just excellent service and not too far from Palma and the airport. "