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"Great hotel. Need to upgrade the bedroom TV to Smart Tv. Also there’s no much communication about what attractions are available daily as there’s dancing class etc. we felt like we were not invited in that place. Also the hotel charged me an extra charge of £180 and didn’t explain why. There’s a coffee machine in the room but there’s no coffee or sugar or milk. There’s a very good room service to clean and change towels every day if you want too. Another negative point in that you must by a top up card supplied by the hotel to use in their bar or restaurant which I think it put people off like me as we like freedom to by what we want and not what we’re told. Also the swimming pool has no information about the depth and can be fatal. The garden throughout is amazingly maintained and the whole place is amazing but just not for us. It’s perfect for someone looking for resort indoors activities only. Breakfast could also improve. All services staff were amazing respectful and very friendly. Italians are amazing people. "

"Impeccable service by the staff. Leader of operations Enrico was phenomenal, professional, always helpful, courteous and went above and beyond to make sure our stay was going to be memorable! The Ladies and other staff members were supernice as well. We will be back every year ! Bravo Enrico !!!"

"We arrived 00:15. Front desk was still staffed (apparently 24/7). Street parking was the main isdue with the hotel apprarently being near full and it being late."