Airport Hotels, Clinton-Sherman Industrial (CSM)

"Room was clean and comfortable! Staff were great would stay again. "

"We loved the SUPER nice staff at this hotel and appreciate that it felt clean and had a great breakfast. That said, we'll never stay at this hotel chain again. When we checked in, the front desk offered to give us a late checkout, so we took a noon checkout. The next morning at 7 AM, when we were sound asleep, someone tried to get into our room; only the chain stopped them. Happened again at 8 AM. We looked in the hallway, but there wasn't anyone there; they clearly took the stairs right by our room. We called the front desk to let them know what happened and they said, "No worries! It's only the maid." Why on earth housekeeping is trying to get into rooms that haven't checked out yet--and have late checkouts--is beyond me. They didn't even knock! It completely disrupted our sleep and made us feel unsafe. No one should have been entering our room until we checked out. We won't stay at this chain again for anything."

"Average hotel. Staff friendly"

"Terrible, wouldn’t stay here. Room had a foul smell, AC wasn’t working, and there were stains all over the bed comforter. I had “checked in” for all of 5 mins saw the room and headed back to the front desk, hotel has denied a refund entirely, and I can’t get ahold of the manager. And Expedia has been no help either. "

"What spa? Ice machine broke, room old, ruff, and floor was dirty, my socks turned brown and dirty"

"The staff was great. "

"We chose this hotel based on reviews but they clearly were not authentic. The place is in desperate need of maintenance. There were only 3 guests in the whole place (including us) and yet the front desk gal would not or could not figure out how to give us a bottom floor room with two beds. We used a third party app because it had a room with “a king bed and two twins” as an option. When we arrived, we were told they don’t have any rooms like that and we had to take the king bed on the 2nd floor. (No elevator and bad knees!) The beds were pretty firm and towels were brown. It’s a decent location in a run down area right off the freeway but next to two other hotels. They will not last if they don’t invest in the place soon!"

"Roaches, just gross"

"No problems "