Search Hotels Near Byron Lake, Graham

"Chris the front desk agent was so good at his job. I work for a hotel as a guest service manager and he did amazing job. He answered all of questions with a smile. He helped us figure out what pizza place to order food. The beds were comfy. The breakfast was ok. "

"Good place to stay , close to hwy , and food court."

"The breakfast was cold. I needed an Ada room which I got but they didn’t have a shower chair and had to find it. If they didn’t know where it was how did they know it was clean? The staff was rude and had a lousy attitude. This is the worse BW hotel I have ever stayed in "

"Clean facility and friendly staff "

"We stayed just one night. (thankfully) The young man checking us in was very nice although I asked for the top 3rd floor and got 2nd floor. Sure enough, the guests above us were obnoxious. Dropping something like a cell phone on the floor throughout the night. Children were running & screaming all over the place, up & down the stairs, everywhere. They were having great fun for no less than 2 hours from 9pm to 11pm at least. When I say screaming... It was non-stop. Unbelievable that parents would allow that. Unacceptable that the staff didn't put that to a quick stop. At 3:30am, a very loud pounding noise woke us up. Like someone pounding on a door repeatedly. That lasted about 20 minutes. Never could get back to sleep. This was daylight savings by the way!! Needless to say, we will never stay there again. We checked reviews before booking and regret not taking them seriously. I do not like leaving negative reviews... But only do it out of concern for the safety of others. The owners & management are responsible to make sure their guests have a safe & comfortable stay. That's what we paid for. We did not receive it. Pay a little more and stay in a more reputable hotel! "

"Just okay, not a good area at all. Room wasn't clean and only one person working at night "

"Very good service "

"There is an infestation of sugar ants. Floor needed cleaning. Last year we were denied any extra pillows. This time there were 3 pillows each - which was nice."

"Very clean room, we loved having a desk in our room to use the computer and the laundry facilities were easy to use and always accessible. Staff was very sweet. "