Front of property

Reviews of Vali Byron

3 out of 5
Vali Byron
1 Lateen Ln, Byron Bay, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 87 out of 124 reviews" "
Rating 8 - Good. 24 out of 124 reviews" "
Rating 6 - Okay. 9 out of 124 reviews" "
Rating 4 - Poor. 2 out of 124 reviews" "
Rating 2 - Terrible. 2 out of 124 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff especially Damien. Very clean everywhere.
Stayed 1 night in May 2024
Response from Damo on 26 May 2024
Hi Lydia. It is so great to hear from you and we loved having your husband and you stay with us. Congratulations on completing the sunset hike with us. So many wonderful memories and photos created. Until the next time. Cheers Damien

8/10 Good

kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Damo on 20 May 2024
Hi Kylie, thanks so much for your review and we are glad you enjoyed the stay. Please come again soon and let us know :)CheersDamien

10/10 Excellent

Teaghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Damo on 8 May 2024
Hi Teaghan, thank you so much for your review, we gracefully accept your 5/5. Please come again soon and let us know when you are returning. We love returning guests. CheersDamien

8/10 Good

Susie

Business traveller
Location
Stayed 2 nights in May 2024
Response from Brooke on 4 May 2024
Hi Susie,Thank you for taking the time to leave a review about your recent stay with us. We're delighted to hear that you had a positive experience overall during your time at our hotel. Kind regards,Brooke

10/10 Excellent

Rachan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely folks at checkin made our stay comfortable and pleasant
Stayed 1 night in Apr 2024
Response from Joanna on 26 Apr 2024
I'm delighted to hear that your experience with our check-in team made your stay comfortable and pleasant! We do our best to create a welcoming atmosphere, and it's wonderful to know that our efforts were appreciated. If there's anything else we can do to enhance your stay further, please don't hesitate to let us know. We look forward to welcoming you back in the future!Kind regards, Joanna

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks to Damien and Tassilo for the nice check in and check out experience
Stayed 1 night in Apr 2024
Response from Brooke on 25 Apr 2024
Hi Lorena,Thank you for the 5/5 review! Damien and Tassilo will be thrilled to know their service made such a positive impact on your stay. We're grateful for your kind words and hope to welcome you back soon for another exceptional experience.

8/10 Good

Aleksander, Picton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
hotel situated in a dirty laneway !
Stayed 1 night in Apr 2024
Response from Paco on 25 Apr 2024
Hi Aleksander,Thank you for sharing your feedback with us. we're sorry to hear about the aspects that didn't meet your expectations. Your insights are valuable, and we're actively working on improvements. We hope to welcome you back and provide an even better experience.

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, toilets and showers were clean and fresh
Stayed 2 nights in Apr 2024
Response from Paco on 22 Apr 2024
Hi Jack,Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay at our hotel. We're committed to providing exceptional service and look forward to welcoming you back soon.

6/10 Okay

Robert

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The room was nice. Staff didn’t clean our room.
Stayed 2 nights in Apr 2024
Response from Brooke on 15 Apr 2024
Hi Robert,Thank you for sharing your experience with us. We aim to maintain a high standard of cleanliness and typically and only providing cleaning services for longer stays. For shorter stays, we don't offer daily cleaning services to minimize disruptions during your time with us. We appreciate your feedback and will ensure that our staff communicates this clearly to our guests going forward. Kind regards,Brooke

10/10 Excellent

Alicia

Stayed 1 night in Apr 2024
Response from Brooke on 4 May 2024
HI Alicia,Thank you so much for the glowing review! It's fantastic to hear that you had such a positive experience.Kind regards,Brooke

10/10 Excellent

Prapti

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place but should've been made clear that it's a hostel and not a hotel.
Stayed 1 night in Apr 2024
Response from Brooke on 8 Apr 2024
Hi Prapti,Thank you for your feedback! We're delighted that you enjoyed your time with us. We understand the importance of clear communication, and we apologize for any confusion. Our property is designed as a hostel/hotel hybrid, offering the best of both worlds. We'll make sure to highlight this unique aspect in our descriptions moving forward. Your input is valuable to us, and we look forward to hosting you again soon!Kind regards,Brooke

10/10 Excellent

Leonardo Katsumi

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Mar 2024
Response from Brooke on 8 Apr 2024
Hi Leonardo,Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to seeing you again soon!Kind regards,Brooke

10/10 Excellent

Lindsey

Stayed 3 nights in Mar 2024
Response from Damo on 23 Apr 2024
Hi Lindsey, thank you so much for your 5/5 review. We are over the moon that you had such a great experience with us. Please come again soon and let us know as we can't wait to welcome you!! CheersDamien

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, Brooke was really helpful ! Rooms are great and very spacious. Balcony is a plus. A lot of free amenities and events such a massages, movies, boxing classes, etc… Great stay overall !!
Response from Joanna on 29 Mar 2024
Hi Adam,Thank you for your kind words! We're delighted that you enjoyed your stay with us, especially Brooke's helpful service, spacious rooms, balcony, and our complimentary amenities and events. We look forward to hosting you again soon!Kind regards,Joanna

6/10 Okay

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Damo on 24 Mar 2024
Hi Lea, thanks for your review and 3 out of 5 is not bad. We are always shooting for the stars here at Vali Byron so please get in touch upon your next visit as I am confident, we can deliver a 5/5 score next time. Thanks and we hope to see you again soon. Damien

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Exceptional room
Stayed 1 night in Mar 2024
Response from Brooke on 13 Mar 2024
Hi Peter.Thanks for the awesome feedback on the room! We're so glad you enjoyed it. Looking forward to having you back soon!Kind regards,Brooke

10/10 Excellent

Victoria

Stayed 3 nights in Mar 2024
Response from Brooke on 29 Mar 2024
Hi Victoria,Thank you so much for taking the time to leave such a wonderful 5/5 review! We are thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.Kind regards,Brooke

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great accommodation. I stayed across from the women’s washroom and it had a squeaky door. The 6 bed room had a fridge and tv in it, which was very convenient.
Stayed 1 night in Mar 2024
Response from Brooke on 13 Mar 2024
Hi Angela,Thank you for your feedback! We're glad to hear that you enjoyed your stay with us overall. We apologize for any inconvenience caused by the squeaky door; we'll make sure to address that promptly. It's fantastic to hear that you found the amenities in the 6-bed room convenient. We hope to have the opportunity to welcome you back in the future!Kind regards,Brooke

10/10 Excellent

Phoebe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was amazing and the staff could not have done a better job at making us feel welcome. The place was clean and very well decorated with really good air con and facilities. The staff were so friendly and they had organised free events for guests most days of the week. We wish we had stayed longer so we could attend them all! They had group walks, a BBQ, trivia night and free boxing classes ect. We attended the walking tour to the lighthouse at sunrise free of charge and even bought us all a coffee/pastry afterwards. If returning to Byron bay I wouldn’t even think about staying anywhere else.
Stayed 2 nights in Mar 2024
Response from Damo on 7 Mar 2024
Phoebe, thank you so much for your review!! Honestly, it has nearly brought a tear to my eye. We are sincerely so happy that you loved your stay so much. We are building something special here at Vali and we just want to create insanely awesome experiences for our guests. We are over the moon you had the chance to experience them. Please come back again soon, we miss you already. Cheers Damien

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room was really well set out with nice decor nice comfy bed tv with choices for watching movies. Nice balcony small fridge. Place was great for someone wanting thwir own room snd those wanting to share had big kitchen area and terrace. My room was far from the shared dorms bsthrooms etc which was great.
Stayed 2 nights in Feb 2024
Response from Damo on 8 Mar 2024
Hi Deborah. Thanks so much for your review and we are so happy that you enjoyed your stay with us. We are one big happy family at Vali and would love to have you back asap so please come back. We can't wait to welcome you again. Cheers Damien

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
I have nothing to complain about, this is a really nice hostel/hotel. The ensuite room has a big tv that you can connect to the room. The staff was very friendly and helpfull. Noice fromboutside was very loud on a Friday night but that is expected when you live in the centre of Byron. I recommend!
Stayed 1 night in Mar 2024
Response from Paco on 8 Mar 2024
Thank you very much for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay at our hostel/hotel.It's wonderful to know that you found our ensuite room comfortable and appreciated the amenities such as the big TV that you could connect to. We are also glad that our staff members could assist you efficiently during your stay. Providing excellent service and ensuring our guests feel welcomed is always our top priority.We understand that staying in the center of Byron can sometimes come with the trade-off of lively surroundings, especially on Friday nights. We appreciate your understanding regarding the noise and are pleased that it did not overshadow your positive experience with us.Thank you for recommending us, and we look forward to welcoming you back during your future visits to Byron.Warm regards,

10/10 Excellent

Miho

Stayed 1 night in Mar 2024
Response from Damo on 24 Mar 2024
Hi Miho, thanks for leaving a review and we are so happy to get a 5 out of 5 score. Please come again soon and we can't wait to welcome you back. Cheers Damien

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and lovely place
Stayed 1 night in Feb 2024
Response from Damien on 1 Mar 2024
Hi Monica, thank you for a lovely review. We are so glad you enjoyed your stay at Vali, and we look forward to welcoming you back.CheersDamien

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. I stayed in one of the private rooms - I’d highly recommend Vali to anyone visiting Byron Bay.
Stayed 5 nights in Feb 2024
Response from Paco on 27 Feb 2024
Hi Sean,Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay at our hotel. We're committed to providing exceptional service and look forward to welcoming you back soon.

10/10 Excellent

Niklas

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Damo on 24 Feb 2024
Hi Niklas. Thank you so much for a 5 out of 5 score!! We are so glad you enjoyed your stay with us. Please make sure you come back again soon and let us know. Cheers Damien

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Damien on 15 Feb 2024
Hi Matias. Thanks so much for your positive review. Make sure you hit us up upon your next stay as we would love to host you again. CheersDamien

8/10 Good

Nikola

Travelled with partner
Good property, very very good location but other than that it’s just ur standard room
Stayed 3 nights in Feb 2024
Response from At on 13 Feb 2024
Hey, thanks a bunch for your feedback! Glad you liked our prime location. We're always looking for ways to improve, so your input is super valuable. If there's anything specific you think we could do better, feel free to drop us a line. Hope to host you again soon!kind regards Atakan at Vali

8/10 Good

Gemma

Liked: Cleanliness, staff & service, amenities
This hostel is in a great location and overall rooms and facilities are clean. Although having fridges and tables in the dorm rooms encourages people to eat there which can make this area feel messy and unclean. Curtain rail fell down as I was holding it, luckily just missed the head of the person who was stood below! Also didn’t find it a very social hostel as a solo traveller, not many events/activities were put on by the hostel so hard to met people.
Stayed 3 nights in Feb 2024
Response from At on 13 Feb 2024
Hey! Thanks a bunch for sharing your thoughts! Thrilled you liked our location and found things clean. Totally get your point about the dorm setup; we'll look into ways to keep it tidy. Yikes on the curtain incident – glad everyone's okay! We're all about creating a social vibe, so we'll brainstorm some cool events to spice things up. Hope you give us another shot! Safe travels

10/10 Excellent

Henriette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the private room suite, and it was very clean and spacious. It had enough storage for two people, and the bathrooms were clean as well. We asked for a hairdryer to be added to the room, and the team was very accommodating. They offered a free boxing class for guests, which is great for boosting physical fitness. The staff and management team were amazing! They are easy to get along with and great to have a chat with. Special mention to Damien and Medard for making our stay an unforgettable experience.
Stayed 2 nights in Feb 2024
Response from Damien on 11 Feb 2024
Hey Henriette. Thank you so much for leaving such a detailed review AND we are over the moon you gave us 5/5. This is incredible, make sure you stay in touch and we can't wait to see you upon your next visit. CheersDamien

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay
Great place to stay in Byron Bay, friendly staff and clean rooms
Stayed 1 night in Feb 2024
Response from Damien on 11 Feb 2024
Thank you so much Matias for taking the time to leave a review. We are over the moon you had a 10 out of 10 stay. We look forward to your next visit. CheersDamien

6/10 Okay

Vicky

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
It looks like a really nice hostel but it’s lacking the essentials. The beds have curtains but they don’t go all around and are lumpy. No individual lights, power sockets or towels which you’d expect given the price. Bathrooms were clean however sometimes no loo roll for hours. The free bbq was great but some music or games would have made it more social. There’s outdoor space they could be making use of. Reception staff were lovely and very helpful. I would stay again.
Stayed 3 nights in Jan 2024
Response from Paco on 1 Feb 2024
Thank you for sharing your feedback with us. we're sorry to hear about the aspects that didn't meet your expectations. Your insights are valuable, and we're actively working on improvements. We hope to welcome you back and provide an even better experience

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 1 night in Jan 2024
Response from Paco on 30 Jan 2024
HI Alison,Thank you for your positive review! We're thrilled you enjoyed your stay at Vali Byron. Your feedback means a lot to us, and we hope to welcome you back soon.

6/10 Okay

JIAYING

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Paco on 30 Jan 2024
Hi Jiaying,Thank you for your wonderful review! We're delighted you had a great experience with us, and we can't wait to host you again.

10/10 Excellent

TAKASHI

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I love their fashionable lobby. Especially couches.
Stayed 1 night in Jan 2024
Response from Paco on 30 Jan 2024
Hi Takashi,Thank you for your wonderful review! We're delighted you had a great experience with us, and we can't wait to host you again.

10/10 Excellent

TAKASHI

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and stylish accomodation. All staff are friendly. I strongly reccomend.
Stayed 1 night in Jan 2024
Response from Paco on 30 Jan 2024
Hi Takashi,Thank you for your positive review! We're thrilled you enjoyed your stay at Vali Byron. Your feedback means a lot to us, and we hope to welcome you back soon.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and great location
Stayed 1 night in Jan 2024
Response from Paco on 30 Jan 2024
Hi Paul,Thank you for your positive review! We're thrilled you enjoyed your stay at Vali Byron. Your feedback means a lot to us, and we hope to welcome you back soon.

10/10 Excellent

Nicole

Liked: Staff & service, amenities, property conditions & facilities
This hotel is in the perfect location, right in town centre! Parking is only $15 and multiple entry in and out of the car park. Joanna on the front desk was so helpful and friendly. Will absolutely be staying here again next time Im in Byron!
Stayed 1 night in Jan 2024
Response from Paco on 30 Jan 2024
Hi Nicole,Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay at our hotel. We're committed to providing exceptional service and look forward to welcoming you back soon.

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 day stay. Mix up about free parking, hotels.com got it wrong. But, great location, clean rooms, high end equipment and shampoo etc. Cant fault this hotel. Didnt realise they had dorms so basically a hostel but no noise. Thank you Damian the manager, we will return
Stayed 2 nights in Jan 2024
Response from Paco on 25 Jan 2024
Hi Debra,Thank you for taking the time to leave such a wonderful review! We're delighted to know you had a fantastic experience during your stay. Your kind words motivate us to continue delivering exceptional service. We can't wait to host you again.

10/10 Excellent

Alex

Stayed 1 night in Jan 2024
Response from Paco on 24 Jan 2024
Hi AlexThank you for sharing your experience! We're thrilled to hear that you enjoyed your stay at our hotel. We're committed to providing exceptional service and look forward to welcoming you back soon.

6/10 Okay

Kiki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that you have constant door slamming which is a major problem if you want to sleep! It’s loud and stops late at night and starts again early. Pity. The room we had was tiny but clean . Bathroom products very nice! Super close to centre…
Stayed 1 night in Jan 2024
Response from Brooke on 19 Jan 2024
Hi Kiki,Thank you for taking your time to leave a review and for choosing Vali Byron for your stay. It is always so nice to receive such positive comments on our location, cleanliness and our amenities. We are so sorry to hear about the incident with the doors. We will make sure to share this with our team and see what we can do to improve.Thanks again for staying with us and we look forward to welcoming you again in the future.Kind regards,Brooke

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and perfect room
Stayed 2 nights in Jan 2024
Response from Brooke on 19 Jan 2024
Hi Mia,Thank you for taking your time to rate your experience. We appreciate your feedback and are happy to hear you enjoyed your perfect room and all the lovely staff we have here.We look forward to welcoming you back in the future. Kind regards and safe travels.Brooke

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Stayed 2 nights in Jan 2024
Response from Brooke on 19 Jan 2024
Hi Kevin,Thank you for taking the time to leave a review.We feel the same way too about the staff!We are looking forward to welcoming you back in the future.Kind regards,Brooke

2/10 Terrible

Pheobe

Travelled with family
Liked: Amenities
It was absolutely terrible the other guests were so loud until at least 245am I had no sleep and absolutely so annoyed and angry at the fact that I paid a lot of money to not even beable to sleep , never again !!!!!’
Stayed 1 night in Jan 2024
Response from Luke on 22 Jan 2024
Hi Phoebe and we absolutely respect your view and feedback on your stay with us. There is no dancing around the fact we had a room near your that caused yourself and some other guests inconvenience on this night. We do all we can to minimise these occurences, including 24hr reception and floor presence. On this occasion I can confirm for you that while we can't take back what occured, we did ask these guests to vacate the premises the following morning to ensure it was not repeated and to display to our guests we treat these occurences genuinely and seriously to prevent recurrence. We will not tolerate this level of noise or disturbance for the many others who do the right thing, assuring you of a professional and necessary actions to the minor volumes that don't respect others. I trust you will give us another chance should you be able to return so we can recreate your impression of our product with guest experience. Luke Harley - General Manager

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice surprise great location trendy
Stayed 2 nights in Jan 2024
Response from Brooke on 20 Jan 2024
Hi Shaun,Thank you very much for your review. We also love the location.Looking forward to welcoming you in the future.Kind regards,Brooke

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Brooke on 19 Jan 2024
Hi Connie,Thanks for taking the time to provide us with a great rating. Look forward to welcoming you back in the future.Kind regards,Brooke

10/10 Excellent

Soerign

Stayed 3 nights in Jan 2024
Response from Paco on 31 Jan 2024
Hi Soerign,Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay at our hotel. We're committed to providing exceptional service and look forward to welcoming you back soon.

10/10 Excellent

Eloise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from At on 13 Feb 2024
Thank yopu for your amazing review

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and luxurious
Really wonderful experience. The manager was extremely helpful and attentive to my needs. All the staff members were friendly and gave excellent advice about local areas to check out. I loved the location and free parking, super important in Byron. Couldn’t recommend this place highly enough.
Stayed 7 nights in Dec 2023
Response from Brooke on 19 Jan 2024
Hi Isabelle,Thanks so much for leaving us an amazing review. We're so happy to hear you had a great stay with us. Our staff are 10/10, I'm so happy everyone did a great job in making you feel welcome. We all love Byron Bay, and we are happy you did too.We are looking forward to welcoming you again in the future.Safe travels.Kind regards,Brooke

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect position. We were in a Queen roome with our own bathroom Clean with a lovely decor especially in the foyer. Laundry was clean with free washing machines and dryers that were easy to operate. Under cover parking was great. My favourite thing was the bench and stools on our balcony.
Stayed 2 nights in Dec 2023
Response from Brooke on 19 Jan 2024
Hi Robyn,Thank you very much for your positive review. We are so glad that you enjoyed your stay with us.We appreciate all your compliments on the decor, location and cleanliness.We also think the private balconies are pretty great and we love that you enjoyed them too. We hope that we will have the pleasure of welcoming you back for a future stay.Kind regards,Brooke

10/10 Excellent

Johny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fair price
Great location, fair price, and very friendly staff! Highly recommend.
Stayed 3 nights in Dec 2023
Response from Damien on 24 Dec 2023
Thanks Johny. We are over the moon you loved your stay and look forward to welcoming you back upon your next visit. We are ready and waiting for you and your friends :)