"The Miner’s Hotel sold me a room online through Hotels.com/Expedia at an hour on Friday evening when it was not feasible for me to actually reach the hotel and check into my room. I paid for that room fully in advance. I can understand that a small hotel has to close at night, but they should have removed the listing from external booking systems when it was no longer feasible for me to check me in.
There was nothing on the website through which I booked to indicate that their front office would close at 9 PM and that I would have no opportunity after 9:00 to enter the building. They made no effort to contact me or send me codes. I arrived at the hotel and there was no information and no number to call from outside. It’s a small hotel and they could’ve looked at the reservation system, and sent me an email or left me a note.
I know because I use Hotels.com, which is part of Expedia, that many small hotels internationally contact guests in advance, often suggesting an online check-in to speed the process upon arrival. Small hotels have access to contact customers before they arrive.
I sent several messages through Hotels.com. I was forced to go to a different hotel in Butte. The next day I wrote a message asking for a refund. The Miner’s Hotel has been completely unresponsive."
"We booked a night at this hotel through the hotels.com app and when we got there, there was no reservation noted for us. Now, it may have been a mix-up between the hotel and the app, but the man working at the front desk was so rude and dismissive. It was after 10pm, I was genuinely confused and he said it wasn’t his fault and walked away. I understand there probably wasn’t anything he could’ve done, but I can guarantee we will never choose to stay there if the opportunity arose again. Very disappointed in the customer service. A little empathy goes a long way."
"We saved a few bucks staying here.
No breakfast but close to McDonalds.
A short drive into town for other dining and sightseeing.
No frills but clean, safe and comfortable. Stayed here on two occasions."
"The front desk was very pleasant and accommodating. However the first room I got the door did t lock correctly or have a working safety latch. The deadbolt however did work. The A/C unit cover fell off as soon as I touch it to turn it on. The toilet in the bathroom would stop running and began to leak water all over the floor. Front desk got me another room right away as soon as I told them about them toilet. The next room had a tv that didn’t work, and the WiFi didn’t work at all with my devices. Luckily I was just there to sleep and move on. If it wears for the staff I would have gave this place a zero."
You can choose from 10 apartments in Butte for your trip. While exploring the local area, you might want to visit the restaurants and bars.
How do you know if an apartment is a good option for you?
Offering a kitchen for convenient meals, an apartment often has more space than a traditional hotel room. Apartments are a good option for solo travellers who want to stay in at night and plan out their next day, and also for families wanting the conveniences of home.
How many apartments will I be able to find in Butte?
Expedia has 10 apartments to book in Butte.
What can I expect from the weather in Butte?
Weather is only one factor, but it can really affect your travel plans, especially when you're planning an extended stay in Butte. The hottest months are usually July and August, with an average temperature of 15°C, while the coldest months are December and January, with an average of -7°C. The snowiest months in Butte are February, April, October and March, with each month seeing an average of 20 cm of snowfall.
What are the must-see places to visit in Butte?
Butte is known for its restaurants and bars. Ridge Waters Water Park and Mineral Museum are a couple of the family-friendly sights, whereas cultural attractions include Copper King Mansion and Clark Chateau. Other places in town to visit include Granite Mountain Memorial Overlook and Butte Civic Center.
What's the best way to get to and around Butte?
Knowing a bit about the transportation options can you save you a headache when you get to your destination. Fly into Butte, MT (BTM-Bert Mooney), which is located 4.3 mi (7 km) away from the heart of the city. Otherwise, you can search for flights to Helena, MT (HLN-Helena Regional), which is 48.8 mi (78.5 km) away. If you'd like to explore around the area, you may want to rent a car for your trip.