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Reviews of SpringHill Suites by Marriott Pittsburgh Butler/Centre City

2.5 out of 5
SpringHill Suites by Marriott Pittsburgh Butler/Centre City
125 E Jefferson St, Butler, PA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 211 out of 316 reviews" "
Rating 8 - Good. 62 out of 316 reviews" "
Rating 6 - Okay. 17 out of 316 reviews" "
Rating 4 - Poor. 11 out of 316 reviews" "
Rating 2 - Terrible. 15 out of 316 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here!!
Stayed 2 nights in May 2024

10/10 Excellent

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff, helpful.
Stayed 5 nights in Apr 2024

10/10 Excellent

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very friendly and it is very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay ! Cute little area with neat things to see and do.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Carol

Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Leo

Travelled with family
Staff is extremely rude
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great
Stayed 1 night in Mar 2024

8/10 Good

Beverly

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Travelled with family, Travelled with partner
Liked: Amenities
Very nice hotel. Would definitely recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Jared

Stayed 1 night in Feb 2024

10/10 Excellent

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was the best. Pool was nice but could be a bit larger for families. Breakfast was great coffee nice and steamy! Cleanliness was A .
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay and wonderful people. Each and every person I came in contact with was wonderful and very accommodating. :)
Stayed 1 night in Jan 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
This is the second time we have stayed here. This will definitely be the place we stay from now on when we come to visit family.
Stayed 2 nights in Jan 2024

2/10 Terrible

Ellie

Stayed 1 night in Jan 2024

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, great location, very reasonable rates!
Hotel stay was great! Very clean, staff was very friendly. Love actually parking in parking deck, which was accessible with hotel room card.
Stayed 2 nights in Dec 2023

10/10 Excellent

Johanna

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly good. Heater was so noisy it was not a good night’s sleep. Hot water was only warm.
Stayed 1 night in Dec 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Bestie of 45 Years
Great friendly staff, beautiful and clean hotel. Nice size hotel rooms and the breakfast had alot of options for everyone!
Stayed 1 night in Dec 2023

8/10 Good

Trent

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay.
Stayed 4 nights in Nov 2023

10/10 Excellent

Keith

Stayed 2 nights in Nov 2023

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient location.
Stayed 2 nights in Nov 2023

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient. Plenty of space and great big bathroom. Love it!
Stayed 1 night in Oct 2023

10/10 Excellent

Emma, West Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in went great girls were very friendly and helpful. The room wes clean and comfy, road traffic was kinda loud
Stayed 2 nights in Oct 2023

8/10 Good

Nils, Berwyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property. Probably my 4th stay here and I am never disappointed.
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around!!
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Nice breakfast. Wish parking was included vs fee. Butler is a small town and pay to park was a disappointment.
Stayed 3 nights in Sep 2023

10/10 Excellent

Chelsea

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The rooms are modern my decorated and very spacious. There was plenty of room for 4 people.
Stayed 1 night in Sep 2023

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice room great staff
Stayed 1 night in Aug 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean modern hotel snuck in historic downtown
Stayed 2 nights in Aug 2023

10/10 Excellent

Melissa

Stayed 1 night in Aug 2023

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Sarika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed was the biggest hotel room I've ever seen. It was modern, clean and comfortable for my family.
Stayed 1 night in Jul 2023
Response from Shannon on 11 Jul 2023
Thank you for taking the time to share about your recent experience at our hotel. It is always encouraging to hear positive feedback from those who matter the most - you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experience we strive to deliver. We hope you stay with us again soon!

2/10 Terrible

Nicole

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Never booked at this location! Never would! Talked to them ONE time on the phone and they were the absolute RUDEST people you’d ever want to talk to. No help from them, nothing .
Stayed 2 nights in Jun 2023
Response from Shannon on 10 Jul 2023
Dear Guest, Thank you for taking the time to let us know of your experience with our hotel. If you did not book at our hotel, we recommend reaching out to Expedia as these 3rd party bookings cannot be booked through our staff. If you paid a deposit that you are looking to be refunded, you would have paid Expedia so that is who you will want to contact to start that process. We are sorry about any inconveniences.

10/10 Excellent

ofelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Shannon on 11 Jul 2023
Thank you for taking the time to share about your recent experience at our hotel. It is always encouraging to hear positive feedback from those who matter the most - you! We have shared your review with our leadership team as a way of celebrating the great guest experience we strive to deliver. We hope you stay with us again soon!

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
xx
Stayed 1 night in May 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay for a wedding
Nice spacious room.
Stayed 1 night in Apr 2023

10/10 Excellent

cierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Melissa

Business traveller, Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible Hotel
There was no hot water, the room would be freezing cold then hot heater didnt work good breakfast was not what was Shown online.
Stayed 1 night in Feb 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day fet awayyy
There suite rooms are extremely clean, new, and very nice and for the nightly price you cannot beat it! It was 322 sq ft I believe and was extremely cozy, me and my fiancé enjoyed our stay.
Stayed 2 nights in Feb 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023