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"This hotel made us the highlight of our Busan stay. We were treated like royalty every time we entered the hotel; the staffs were very kind to help in anyway they can. We want to thank especially Oscar Park, and his manager. Oscar went above and beyond and to make sure our stay was comfortable, with excellent recommendations to dining around the area. The weather was hot when we visited Korea. It was so nice that the hotel is attached to a huge shopping palace and duty free, we were having such a great time without feeling bored. The room is also very comfortable. Living in high end hotels many times, I have never been impressed with their amenities that I would abandon mine to use theirs. Lotte amenities are luxurious and I have been using theirs throughout this journey. Showers pressures are excellent, and additional details like soft close bathroom doors and underbed lightings really makes the hotel a great place to stay. Our family are very impressed with this hotel and there is no doubt we will book this hotel again when we visit Busan in the future. And thanks! Oscar! "

"This is a very good hotel! Front desk is so nice and room is super clean! I would like to recommend it "

"Helpful staff, quick check in and check out. Clean, well appointed rooms. Great location!!"

"The hotel is perfectly located along the most beautiful beach and close to all shops and action. Amazing stay."

"I would like to thank the reception gentleman (Koo, if I remember correctly) who helped to change our room to be away from the lifts as I'm a light sleeper. The hotel is only a few minutes walk from Busan station and has a few good eating places around."

"Great location. Wonderful condo accommodations. "

"Great hotel. Super clean, great location and the staff was friendly and helpful. Great value for the location. Plus I was given an upgrade and the room was large and beautiful view. "

"The staff were friendly and helpful. I had to cut short my stay in Busan and a lady on reception helped with refunding the difference. The room was nice and the breakfast in the morning was a buffet with plenty of choice - not what we in the west would normally choose but enjoyable and as much or little as you wanted. "