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Reviews of Stanford Hotel Busan

3.5 out of 5
Stanford Hotel Busan
53, Gudeok-ro, Jung-gu, Busan

Reviews

9.2

Wonderful

Rating 10 - Excellent. 615 out of 1001 reviews" "
Rating 8 - Good. 306 out of 1001 reviews" "
Rating 6 - Okay. 55 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from G on 22 May 2024
Thank you very much for staying at our hotel. We will improve our shortcomings and make more efforts. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

10/10 Excellent

Ryan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all rounder that met all of our needs.
Stayed 3 nights in May 2024
Response from G on 14 May 2024
Thank you very much for staying at our hotel. We will improve our shortcomings and make more efforts. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from G on 8 May 2024
Thank you very much for staying at our hotel. We will improve our shortcomings and make more efforts. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

4/10 Poor

Terri

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was old and cramp. We paid for an upgrade to harbor view and ended up with a much smaller and older room than our traveling companions. And it was only a partial view not what we were expecting. The area was located in a convenient area but it was very dirty outside. Staff was average.
Stayed 2 nights in Apr 2024
Response from G on 8 May 2024
Thank you very much for staying at our hotel. We will improve our shortcomings and make more efforts. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

10/10 Excellent

Audrey

Travelled with family, Travelled with group
Great location walkable to BIFF square, great eating and shopping. We were a group of 3 and the separate room with the twin size bed had a window so was comfortable for all.
Stayed 4 nights in Apr 2024
Response from G on 8 May 2024
Thank you very much for staying at our hotel. We will improve our shortcomings and make more efforts. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

10/10 Excellent

G Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge at this property was amazing as well as the front desk staff!
Stayed 3 nights in Apr 2024
Response from ㅎ on 30 Apr 2024
Thank you very much for staying at our hotel. We will improve our shortcomings and make more efforts. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

8/10 Good

Kwan Wei Desmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet had a glass screen allowing those in the room to look into. The blind could be pulled over the screen, but the toilet was still viewable from certain angles. Would be better if the blind could completely cover the screen.
Stayed 2 nights in Apr 2024
Response from ㅎ on 30 Apr 2024
Thank you very much for staying at our hotel. We will improve our shortcomings and make more efforts. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

10/10 Excellent

ok s.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is best
Stayed 5 nights in Apr 2024
Response from G on 23 Apr 2024
Thank you very much for staying at our hotel. We will improve our shortcomings and make more efforts. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

8/10 Good

Asma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and close to everything
Stayed 2 nights in Mar 2024
Response from g on 9 Apr 2024
Thank you very much for staying at our hotel. We will improve our shortcomings and make more efforts. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

8/10 Good

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good but the room was tiny for the price I was looking something better. One night was ok
Stayed 2 nights in Jan 2024
Response from G on 6 Feb 2024
Thank you very much for staying at our hotel. We will improve our shortcomings and make more efforts. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from G on 30 Jan 2024
Thank you very much for staying at our hotel. We will improve our shortcomings and make more efforts. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

8/10 Good

Ammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from G on 30 Jan 2024
Thank you very much for staying at our hotel. We will improve our shortcomings and make more efforts. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

10/10 Excellent

Jessilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that food and shopping is very convenient!
Stayed 2 nights in Dec 2023
Response from g on 10 Jan 2024
Thank you very much for staying at our hotel. We will improve our shortcomings and make more efforts. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

10/10 Excellent

Ong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining options eith Korea street food too.
Stayed 5 nights in Dec 2023
Response from R on 2 Jan 2024
Thank you very much for staying at our hotel. We will improve our shortcomings and make more efforts. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

10/10 Excellent

Anna

Stanford Hotel Busan was a clean, central hotel close to everything. We were pleased with the friendly staff. We will definitely rebook for future travels as well as recommend to friends & family.
Stayed 3 nights in Dec 2023
Response from G on 12 Dec 2023
Thank you very much for staying at our hotel. We will improve our shortcomings and make more efforts. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

10/10 Excellent

TERRY

Stayed 1 night in Dec 2023
Response from F on 12 Dec 2023
저희 호텔에 숙박하여 주셔서 대단히 감사합니다. 부족함은 개선하고 더욱 노력하는 회사가 되겠습니다. 늘 건강하시고 행복하시길 기원드리며 또 뵙기를 고대합니다. 대단히 감사합니다.

8/10 Good

Kelli

Stayed 7 nights in Nov 2023
Response from F on 21 Dec 2023
Thank you very much for staying at our hotel. We will improve our shortcomings and make more efforts. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located Nampo. We were within walking distance to Busan International Film Festival, a pedestrian alley of shops and street food and a Jalgchi live seafood market. The hotel was also a 10 min walk from the nearest the metro station and 10 min stop to Busan Station
Stayed 1 night in Nov 2023
Response from F on 13 Nov 2023
Thank you very much for your stay. We will improve the shortcomings. I hope you are always healthy and happy. Thank you very much.

10/10 Excellent

Joo San

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in good condition and clean, location is also convenient, staff was very friendly. Best part was that they gave us early check in, a relief as we were tired from the long journey. Will definitely consider staying here again if I'm in Busan.
Stayed 2 nights in Oct 2023
Response from 프랭크 on 30 Oct 2023
Thank you very much for your stay. We will try to improve the shortfall. Always be healthy and happy. Thank you.

10/10 Excellent

Yzabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanford Hotel Busan is accessible to many attractions specially Jagalchi Fish Market, Busan Tower and BIFF square. The exit number 6 is just outside the hotel and it leads directly to the metro station. Will definitely be choosing Stanford hotel Busan again for our next trip to Busan. Highly recommended 👍
Stayed 3 nights in Oct 2023
Response from 프랭크 on 13 Oct 2023
Thank you very much for your stay. I will work harder at this hotel. I hope you are always healthy and happy. Thank you very much.

4/10 Poor

Jose Elias

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The information on this property indicated there is a laundry facility. But upon checking in, I found out there was none. Also, the rooms were quite dusty if you look at the corners of the room in areas that are not clearly visible.
Response from 프랭크 on 11 Oct 2023
Thank you very much for your stay. We will try to improve the shortage further. I hope you are always healthy and happy. Thank you very much.

6/10 Okay

Frank

Business traveller
Not too good service.
Stayed 2 nights in Sep 2023
Response from 프랭크 on 19 Sept 2023
Thank you very much for your stay. We will be a hotel that works harder. Always be healthy and happy.

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well designed small room at a very good price
Small but well designed room. Exceptional greeting with free bottles of wine and tickets to Busan tower exceptional value for money
Stayed 3 nights in Sep 2023
Response from 프랭크 on 19 Sept 2023
Thank you very much for your stay. We will be a hotel that works harder. Always be healthy and happy.

10/10 Excellent

maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está muy limpio, cerca de la terminal de tren, pero necesitan mejorar los desayunos
Stayed 2 nights in Jul 2023
Response from 프랭크 on 31 Jul 2023
Thank you very much for your stay.I'll improve on my shortcomings. I hope you are always healthy and happy. Thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stanford Hotel Busan
A great place to stay and perfect location. Very clean and well maintained. The bathroom even has a bidet with seat warmers which is awesome. :)The breakfast spread is also decent. The cat appeared too one day.... :)
Stayed 2 nights in Jul 2023
Response from STANFORD on 26 Jul 2023
Thank you for your stay. I'll try harder. I hope you are always healthy and happy. Thank you very much.

10/10 Excellent

Theo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to shopping, the metro. Great staff
Stayed 5 nights in Jul 2023
Response from 프랭크 on 21 Jul 2023
Thank you for your stay. I'll try harder for my shortcomings. Always be healthy and happy.

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located with great restaurants and shops. A huge Lotte Shopping Mall and Cinema Complex is a bonus. When I needed a more reliable WiFi connection for my work, the staff installed a WiFi hotspot in my room! What amazing service! The building is showing its age. The two main elevators are on independent switches, making for inefficient system.
Stayed 9 nights in Jun 2023
Response from 프랭크 on 26 Jun 2023
Thank you for your accommodation and comments on the hotel. I will try to reflect it. I hope you are always healthy and happy.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall this is a lovely hotel. Check in was friendly and very efficient. The room was compact and there was not loads of storage space, but it was comfortable and clean. Bedding was high quality. It had large towels, rather than small ones, like those provided at many hotels here. The bathroom was modern and had it was nice to have a shower curtain. The hotel seems to have a reward policy for people who do not want their rooms cleaned at all. We wanted the room to be made up, but left towels hanging to show we were happy to reuse them. Despite this, they were changed every day. We were surprised the room did not have a SMART TV. Breakfast was not quite in keeping with the general quality of the hotel. The toaster was ridiculous - only one side of the bread toasted and then only barely. The controls to let the guest decide the level of toasting were taped up - this is not necessary. A better toaster is needed. Breakfast choices had some variety, but it was mostly the same every day. Limited hot Western options. There were croissants on the first day, but for the rest of our stay there were none. Some of the vegetables did not appear to have been washed, or were in dirty bowels. We would also expect knives to go with forks in a hotel catering to international guests. Guests had to clear their own tables, even though sometimes staff were not busy - this did not give a hotel-like feel. Whilst a stay here is recommended, the hotel should consider improving the breakfast.
Response from 프랭크 on 26 Jun 2023
Thank you very much for your stay. We will make more efforts at the hotel. I hope you are always healthy and happy.Regarding the breakfast restaurant you mentioned, we will reflect it in the business and improve it as much as possible. Thank you very much for your valuable comment.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A block away from Insadong and two blocks from the metro station. The staff are very friendly and helpful.
Stayed 8 nights in Jun 2023
Response from 프랭크 on 19 Jun 2023
Thank you for your stay. Thank you for the compliment. We will make more efforts at the hotel. Always be happy.

8/10 Good

lawan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for two days. The staff was very nice and helpful. Room was tiny, but beds were comfortable and bathroom clean. It was very close to subway and bus system. A major stop so you can travel around.
Stayed 2 nights in May 2023
Response from 프랭크 on 26 May 2023
Thank you for your compliment. We will make more efforts at the hotel. I hope you are always healthy and happy, and I look forward to seeing you again. Thank you very much.

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good for a quick stay. The rooms are very tiny and the walls are not sound proof. Oddly there is a window that looks into the shower and blinds on the outside, so don’t get the twin room if you are travelling with friends / if you need privacy. Location was wonderful - walking distance from several attractions and conveniently located near a subway station. Staff were friendly and helpful.
Stayed 4 nights in May 2023
Response from 프랭크 on 15 May 2023
Thank you very much for your stay. Always be healthy and happy.

10/10 Excellent

Young a

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2023
Response from 프랭크 on 21 Apr 2023
Thank you for the compliment. We will make more efforts at the hotel. Always be happy.

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. It is reasonable and close to so many things! I can walk to a wide variety of attractions. Great breakfast. My favorite place to stay in Busan.
Response from 프랭크 on 17 Apr 2023
Thank you for your stay and I look forward to seeing you again. Always be healthy.

8/10 Good

Areum

Stayed 2 nights in Apr 2023
Response from 프랭크 on 6 May 2023
숙박에 감사드립니다. 늘 건강과 행복이 함께 하시길 기원드립니다.

6/10 Okay

Denis

Stayed 1 night in Apr 2023
Response from 프랭크 on 4 May 2023
Thank you very much for your stay. I wish you good health.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Or stay was short but good. Rooms are very clean, no carpet which we like. Plenty of space in our room. Great view of the city from the 12th floor. However, when the elevator door opened we were flooded with a terrible sewage smell. Our room smelled fine but every once in awhile that smell would creep under the door. We could tell they were trying to make the hallway smell better with a strong perfume like deodorizer.
Stayed 1 night in Apr 2023
Response from 프랭크 on 11 Apr 2023
We will check what you mentioned and improve it. Always be healthy and happy.

6/10 Okay

Meng Chong

Liked: Cleanliness, staff & service, amenities
Location very close to bus stops and train station , breakfast not much varieties but good enough for a day or two , do not like parking as need to wait for elevator to collect it . Aircon not available for this season .
Stayed 2 nights in Mar 2023
Response from 프랭크 on 11 Apr 2023
Thank you for your comment. I will try to improve further. The air conditioner was not working because of the change of seasons, but it's working well now. Always be happy

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nearby the metro station and shopping street. The facility is good. Lack of key tag in lift so anybody can access the guest room levels. Check out time is early at 11am and only one key tag is given for family twin room.
Stayed 3 nights in Mar 2023
Response from 프랭크 on 27 Mar 2023
Thank you for your comments. We will further improve and develop our shortcomings. Thank you.

6/10 Okay

Jina

Stayed 1 night in Mar 2023
Response from 프랭크 on 13 Apr 2023
대단히 감사합니다. 늘 건강하십시오

8/10 Good

Cindy

Stayed 2 nights in Mar 2023
Response from 프랭크 on 21 Mar 2023
더욱 분발하겠습니다. 감사합니다.

8/10 Good

Chee Liang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location
Stayed 6 nights in Mar 2023
Response from 프랭크 on 21 Mar 2023
We'll try harder. Many thanks!!!

10/10 Excellent

Sing Guan

Stayed 6 nights in Mar 2023
Response from 프랭크 on 21 Mar 2023
더욱 분발하겠습니다. 감사합니다.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great Location and Clean Room!!
Location of the hotel is awesome! Great places to walk around nearby (w/i 5 mins). The staff at front are very friendly! Room is very clean, but bit small (but okau for 2 adults in standard room). The only recommendation is parking staff should be bit kore friendly. Overall, we will certainly come back here when we visit Busan next time!
Stayed 1 night in Feb 2023
Response from 스탠포드 호텔 부산 on 1 Mar 2023
Thank you for visiting our accommodation. We will always do our best to be remembered as a comfortable and friendly accommodation for you no matter when you visit.

8/10 Good

Meng Kong, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We clean and nice neighborhood
Response from STANFORD HOTEL BUSAN on 16 Feb 2023
Thank you for visiting our accommodation. We will always do our best to be remembered as a comfortable and friendly accommodation for you no matter when you visit.

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Stanford Inn Busan was centrally located, clean, and for the most part, quiet. The front desk staff were helpful and friendly...and they even adopted a black cat that hangs out in the lobby! The only complaints I have are that the showers are designed so that water floods the bathroom when you take a shower and the parking situation is horrible. They use a parking garage about a 1/2 block from the hotel. The parking attendants do not speak English and charged us ₩33,000 Korean Won because we left the car in the garage for 3 hours after checkout. The signs said it was ₩3,000 per hour, but I think he ripped us off for an extra ₩30,000 Won?!? Overall the hotel was nice, but the parking situation left us feeling cheated. We rented 2 rooms for 3 nights over the Christmas holidays. It was nice to be so close to all the shopping and Christmas light festivities. If I didn't have a car, I might stay here again.
Response from STANFORD BUSAN HOTEL on 28 Jan 2023
Hello, this is Stanford Busan Hotel. I apologize for the parking problem when you come to Korea and only have good memories. I'm sorry. There's no parking lot in our hotel, so I think there's been an accident using the affiliated parking lot. I'll be careful and try not to let this happen again. If you visit again next time, we will welcome you with a better service. Thank you.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable Stay
One of the best hotel to stay in this price range. At the front is BIFF square, at the back is Jalgachi market. Just a few minutes walk to the metro and a good supermarket
Stayed 2 nights in Dec 2022
Response from Stanford Hotel Busan on 12 Jan 2023
Thank you for taking the time to write a review. Thank you again for your feedback on our customer service and ongoing improvements. Our staff are committed to providing the best customer service and are pleased to feel this value and warmth during your stay.

10/10 Excellent

Maria

Stayed 1 night in Dec 2022

10/10 Excellent

Thanyawan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and near subway and restaurant. Room size is acceptable.

10/10 Excellent

QINYUE CHARLOTTE, Singapore

Travelled with family
Liked: Cleanliness, staff & service
Plus point: In between Jalgachi and Nampo station. Walkable distance. Downside: My room, water keep seeping through the bathroom door when showering.
Stayed 4 nights in Nov 2022
Response from manager lee on 28 Nov 2022
Thank you very much for staying at the hotel.We are very sorry for your dissatisfaction, and we will improve it as soon as possible.Thank you for your comments.thank you

10/10 Excellent

Seungeuk

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is as expected and beyond i the level of 4 stars.
Response from manager lee on 28 Nov 2022
Thank you very much for staying in our hotel.We appreciate your feedback and will be a better hotel.Thank you!