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"Staff were vary friendly "

"Close to main parks via car "

"I would highly recommend this hotel to anyone is looking for quite and peaceful vacation. "

"This is the worst place to stay. The receptionist didn’t speak English. The cabin which we stayed in had a mouse running around, Disgusting! Outside the cabin were terrifying dogs which would take your stuff if left outside the cabin. The way to the cabin was slippery and muddy and puddles everywhere. Definitely Not suitable for young children and old people. On inquiring bandages from the reception they didn’t have a first aid box and if you have an emergency while at this place the nearest...

"We had lovely stay at this hotel . Staff was tlvery nice especially the night staff. They helped me to oder the food and delivery which was super nice. Breakfast was topnotch , manager was very accommodating, place was clean . Only thing could have been better is noise isolation from outside. But full marks to the staff . I will definitely stay again."

"I like the location which is near the cable car. We can play with the snow. I do not like the limited food options available in the restaurant. We had to eat elsewhere. Mineral water that was provided to the rooms was also limited."

"Grand Heykel Hotel is a short distance from all the main Bursa attractions. It is right opposite (2 minutes walk) from the famous (First one opened in 1867) Bursa Iskendar Kebab Restaurant. We had a pleasant stay at Grand Heykel and would definitely stay again; however, will choose Family Suite next time as the Triple room was a bit smaller for us."

"super clean..."