Reception

Reviews of Lotus Park Hotel

Lotus Park Hotel
Sehreküstü mah.18. okul sokak no.6/a, Bursa, Bursa

Reviews

8.2

Very good

Rating 10 - Excellent. 50 out of 104 reviews" "
Rating 8 - Good. 27 out of 104 reviews" "
Rating 6 - Okay. 15 out of 104 reviews" "
Rating 4 - Poor. 8 out of 104 reviews" "
Rating 2 - Terrible. 4 out of 104 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with partner
Liked: Property conditions & facilities
Had to be at breakfast early. Staff ok
Stayed 3 nights in Apr 2024

10/10 Excellent

Othmane, TORONTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Lotus Park Hotel. The hotel is well located within a walking distance from Ulu Mosque, the old city and Kent Meydani. The room was nice, wifi internet was good and the staff were all top notch including housekeeping, restaurant personnel and the desk people team. A special thank you to Naby and Omar.
Stayed 2 nights in Apr 2024

6/10 Okay

Selma

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel ceilings and carpet need maintenance. There were water damage stains on the ceilings, so we requested a room change, new room was better but still had some of the same marks. The included breakfast was good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are super friendly and willing to help. Room is comfy, neighborhood is awesome, price as suitable.
Stayed 3 nights in Feb 2024

10/10 Excellent

Marla, St Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A basic room for your needs. Staff were friendly and attentive.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ziad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! They upgraded my room to a suite when they saw me and my wife just arriving from our wedding! Amazing treatment!
Stayed 1 night in Jan 2024
Response from Lotus Park Hotel on 5 Feb 2024
Dear Ziad,We appreciate that you like out hotel and service. Thanks for your great opinions. Lotus Park Hotel Management System

10/10 Excellent

Atif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel.
Excellent stay here. Very central to everything. Efgirtless check-in. Great food, shopping and public transport all nearby. I would stay here again.
Stayed 1 night in Feb 2024
Response from Lotus Park Hotel on 4 Feb 2024
Thank you for your feedback. We are glad you had a good accomodation experience. We hope to see you again.

10/10 Excellent

Syed Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the service. The hotel also very convenient and near att intersting place
Stayed 4 nights in Dec 2023

10/10 Excellent

Aygun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for the reasonable price.
It is excellent location and friendly staff.
Stayed 2 nights in Nov 2023
Response from Lotus Park Hotel on 8 Nov 2023
Thank you for time to rate us Dear Aygun. We hope to see you again. Have a nice day

10/10 Excellent

Dalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is of a great location in Bursa. The room is clean and spacious. The staff are very helpful, polite and professional.
Stayed 1 night in Oct 2023
Response from Lotus Park Hotel on 28 Oct 2023
Thank you for your feedback. We are glad you had a good accomodation experience at lotuspark hotel. We hope to see you again.

10/10 Excellent

Mohammad

Stayed 4 nights in Oct 2023
Response from Lotus Park Hotel on 28 Oct 2023
Thank you for your feedback sir. We are glad you had a good accomodation experience at lotuspark hotel. We hope to see you again.

8/10 Good

Julie

Liked: Cleanliness, staff & service
Very close to historic sights. Best view of the mountains, one of the best I have ever seen. Breakfast options could be improved; bit more fruit, cereal and yogurts. Reception staff were very helpful.
Stayed 3 nights in Sep 2023
Response from Lotus Park Hotel on 25 Sept 2023
Vakit ayırıp bizi değerlendirdiğiniz için teşekkür ederiz. önerilerinizi dikkate alıcağız.

10/10 Excellent

Andriy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lotus Park Hotel on 25 Sept 2023
Vakit ayırıp bizi değerlendirdiğiniz için teşekkür ederiz.iyi bir konaklama geçirdiğiniz için mutluyuz.

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel
A comfortable stay in a perfectly located hotel, this was during an incredibly hot period in August and on our first night we had a problem with the air conditioning but were promptly provided with a fan and then moved to an alternative room with working air con. Would definitely stay here again.
Stayed 2 nights in Aug 2023
Response from Lotus Park Hotel on 28 Aug 2023
zaman ayırıp bizi değerlendirdiğiniz için teşekkür ederiz. iyi bir konaklma deneyimi yaşadığınız için memnunuz.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Lotus Park Hotel on 28 Aug 2023
zaman ayırıp bizi değerlendirdiğiniz için teşekkür ederiz. Eksikliklerimizi telefi etmeye çalışıyoruz

6/10 Okay

Heashin

Liked: Cleanliness, property conditions & facilities, room comfort
It was quite and clean.
The room was not small and good condition. It was quite . The location is far from downtown.
Stayed 1 night in Jul 2023
Response from Lotus Park Hotel on 18 Aug 2023
Vakit ayırım bizi değerlendirdiğiniz için teşekkür ederiz.

10/10 Excellent

Emran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Lotus Park Hotel on 1 Aug 2023
Vakit ayırıp bizi değerlendirdiğiniz için teşekkür ederiz. konaklamanızdan memnun kaldığınıza sevindik. Tekrar görüşmek dileğiyle

10/10 Excellent

Azeem Ullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay near tourist places, and bazaar
It was an excellent stay at the hotel. Nice and clean building, room, and washroom. Reception is open 24 hours, and the staff is very kind and respectful. The location is really ideal for tourists, it was just a few minutes walk or by taxi to many touristic places such as Usmangazi Tomb, Ulu Mosque, Grand Bazaar, Green Tomb, mosque, and museum, and Uluda Mountain. There are many good restaurants near the hotel and in the grand bazaar, two small shopping malls with food courts, and Starbucks. Based on a review by another guest, I was not expecting a good breakfast, but I found the review incorrect, the hotel served really a splendid Turkish breakfast which would have been very expensive if we had chosen to take it at a cafe or restaurant. Probably the guest went to the hall when it was the end-time of the service (7:30 am to 10:30 am), otherwise, it was an unjustified complaint. I had an internet connection problem with WiFi which the reception staff solved promptly. I would certainly stay in Lotus Park Hotel again when I visit Bursa again. Thank you Lotus Park Hotel for making it a comfortable and enjoyable stay for us.
Uluda Mountain view from the breakfast hall
Clock Tower, Osmangazi Tomb on the hill, walking distance from the hotel
Stayed 3 nights in Jun 2023
Response from lotus park hotel on 4 Jul 2023
thank you hope to see you again. LOTUS PARK HOTEL

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Lotus park hotel ekibi on 29 Jun 2023
Geri bildiriminiz için teşekkür eder iyi günler dileriz

8/10 Good

hatem

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness
Not a good experience
Reception staff were pleasant and helpful. However rooms do not get cleaned everyday. Breakfast was the worst experience in any hotel I have ever stayed in. 1 boiled egg in the warmer some pieces of bread. I decided to just settle for a cup of coffee with milk. When I requested for a little fresh milk for the coffee I was told I needed to buy it. That was it, I stood up and never returned to the dining room through out my 4 day stay. My booking included breakfast.
Stayed 4 nights in Jan 2023

8/10 Good

Mr Khalid

Stayed 1 night in Dec 2022

2/10 Terrible

Todd

Disliked: Cleanliness, staff & service, room comfort
Worst hotel I've experienced in Turkey
I've stayed at probably 20 different hotels in Turkey and have never had a negative experience until this one. Started from check-in; the reception staff was very cold and unwelcoming. Then we got to our room and found that there were crumbs, hair, and an opened water bottle on the table. It also looked like the floor wasn't properly vacuumed. We told reception about the desk being not clean, and they told us that they would handle it. But when we returned to our room at night, the mess was still there. That same night, the water cut off completely. We didn't mind so much at the time as it was late at night and water cuts are relatively common in Turkey. However it was still cut the next morning and didn't come back until 10pm. So it was almost 24 hours without running water. The hotel gave us one 1.5 litre bottle, and when we asked for two more in order to wash ourselves, they said they only had three bottles left in the whole hotel... Lastly, the breakfast was almost inedible and the range on offer was very minimal. Turkish hotels have a really great reputation of cleanliness and hospitality; this one doesn't live up to this reputation. Try another option if you're heading to Bursa.
Stayed 2 nights in Dec 2022

6/10 Okay

Adel

Disliked: Staff & service, amenities
The room was freezing because the Heating system was NOT Working with outside temperature is 2° in December and there was NO Slippers and Minibar.
Stayed 1 night in Dec 2022

8/10 Good

Hussein

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
great location, clean rooms, poor breakfast
Stayed 1 night in Dec 2022

10/10 Excellent

ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend it the area is nice many shops and one big mall and many restaurants but don’t go out at late night as it is in downtown as many cities though it’s generally safe. I will stay again if i ever visit Bursa thank you Expedia
Response from Lotus Park Hotel on 7 Dec 2022
Thank you for your kind comment sir. Thanks for choosing Lotus Park Hotel.

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from lotus park hotel on 2 Dec 2022
thank you, asma, we were happy to welcome you; we hope to see you again LOTUS PARK HOTEL

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, when I arrived the staff showed great excitement and smiles plus full of information of what to do in their city. The checking in was seamless, the room was fantastic with a Mountain View. There was a little noise from a neighbouring room late one night that the hotel staff felt with instantly. Amazing breakfast with some variations during my 3 night stay. I hope to return at some point as the city has so much to offer and this hotel is in a perfect position to explore from
Stayed 3 nights in Nov 2022
Response from lotus park hotel on 24 Nov 2022
thank you duncan we are glad to welcome you, hope to see you soon stay with love :)

2/10 Terrible

KAZUHIKO

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My book was compled on webside, and payment was finished. But, the hotel could not confirm my book at check-in.
Stayed 1 night in May 2024

6/10 Okay

Gülcan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Die Lage und das Personal waren gut. Allerdings war der Zustand der Zimmer und die Sauberkeit eher schlecht. Wir mussten das Zimmer 2 mal wechseln. Das Frühstück ist nicht empfehlenswert. Die Auswahl ist sehr gering und es sah nicht frisch aus. Wir haben außerhalb gefrühstückt.

8/10 Good

Satoko

Stayed 1 night in Apr 2024

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal fue realmente muy atento y servicial, intentando ayudar en todo. Un 10 para ellos. La zona es muy buena para todo. Está muy bien comunicado. Si alguna vez volviera, sin dudarlo a este hotel
Stayed 1 night in Apr 2024

8/10 Good

1

Liked: Staff & service, amenities, property conditions & facilities
立地良し設備良し対応良し、言うこと無し、、 かと思いきや、室内の床やスツールに髪の毛が沢山。 もう少しキチンと清掃した方が良いかと。
Stayed 2 nights in Apr 2024

10/10 Excellent

Süleyman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel liegt in zentraler Lage. Bazaar, Sehenswürdigkeiten, öffentlicher Verkehr zum grossten Teil fußläufig erreichbar. Hotel war sauber, ruhig. Frühstück war gut. Dienstpersonal waren sehr freundlich und hilfsbereit. Wrnn ich wieder nach Bursa komme, werde ich wieder dort buchen. Reinigung war jeden Tag da. Hozelzimmer war sehr sauber. Ich würde jedem empfehlen. Vielen Dank für alles.
Stayed 2 nights in Feb 2024

10/10 Excellent

Aylin

Stayed 1 night in Feb 2024

6/10 Okay

Güven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Rumeysa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Recai

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Mehmet

Travelled with family
Özellikle banyo kötü koku vardı. Saç kurutma makinesi yoktu. Oda yemek salonunun yanında olduğunu için sabah 06.00 da sesten uyandık.
Stayed 1 night in Feb 2024
Response from Lotus Park Hotel on 4 Feb 2024
Kötü bir konuklama deneyimi geçirdiğiniz için özür dileriz. Bazı şeyler gözümüzden kaçabiliyor. Eğer otel ile iletişime geçerseniz bunu telafi etmek isteriz. Geri bildirim için teşekkür ederiz.

10/10 Excellent

Cemalettin özkurt

Stayed 1 night in Jan 2024
Response from Lotus Park Hotel on 4 Feb 2024
Zaman ayırıp geri dönüş yaptığınız için teşşekkür ederiz. tekrar görüşmek dileğiyle

4/10 Poor

Yusuf emre

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Lotus Park Hotel on 2 Feb 2024
Yanıtınız için teşekkür ederiz size daha iyi hizmet verebilmek adına eksiklerimizi tamamlamamız için biraz daha detay verseydiniz daha sağlıklı olurdu sizi memnun edemediğimize üzüldük iyi günler dileriz.

4/10 Poor

Sefa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hayal kırıklığı
Öncelikle otopark sorunu ile karşılaştık. Otel konum olarak merkezi nir yerde fakat Sabah saat 10 dan gece 7-8 e kadar trafiğe kapalı bir sokakta bulunuyor. Gece 23 de otele iki oda giriş yaptık iki arabamızı sokağa bıraktık. Fskat sabah arayıp arabalarınızı kaldırım dediler. Kenfi otoparklarının olmadığını, çevrede ücretli otoparklardan birine koyabileceğimizi söylediler. Ama Hotels.com da “otopark var” yazıyor. İkinci olarak bize verdikleri oda 102 numara sanırım asma kat olduğu için 2 metre yüksekliğindeydi. Yani basıl küçük bir oda ve küçücük lavabosu olan duşakabin kapısı ve saç kurutma makinesi olmayan ( isteyince getirdiler) küçük bir banyosu var. Kahvaltı ve kahvsltı masaları (servis) çok berbattı. Yatakları yaylı yatarken ben dönünce eşim de sallanıyordu. Yani bir kez daha gitmek istemeyecrğim bir otel.
Stayed 2 nights in Jan 2024
Response from Lotus Park Hotel on 4 Feb 2024
Yaşadığınız kötü deneyim için özür dileriz. Geri dönüş yaptığınız için teşekkür ederiz. Hatalarımızı telafi etmeye çalışacağız. Eğer otel ile iletişime geçerseniz bunu telafi etmak isteriz..

8/10 Good

Hasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel merkezi bir konumda park anlaşmalı bir yer var günlük 200 tl odada kurutma makinesi yoktu 5. Katta yemek hane katı olduğu için gecenin bir yarısı sese uyanıp sahada uyuyamadım çalışanların mutfak sesleri uyutmadı Onun dışında otel güzel ve temizdi
Stayed 1 night in Jan 2024
Response from Lotus Park Hotel on 4 Feb 2024
Geri dönüş için teşekkür ederiz. Eksikliklerimizi en yakın zamanda düzelticeğiz. Tekrar görüşmek üzere...

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel şehrin tam göbeğinde. Ulucamine,orhan ve osmangazi türbelerine 1 dk yürüme mesafesinde. Zafer plazaya 10 saniye yürüme mesafesinde. Her gün temizlik yapiliyor. Açik bufe kahvaltisi mevcut. Eğer bursada bir otel tercih edeceksiniz; başka otellere bakmaniza gerek yok. Hem konumu itibariyle hem otelin kendisi itibariyle çok rahat edersiniz.
Stayed 6 nights in Jan 2024
Response from Lotus Park Hotel on 4 Feb 2024
zaman ayırıp bizi değerlendirdiğiniz için teşekkür ederiz. İyi bir konaklama deneyimi yaşadığınız için memnunuz. Tekrar görüşmek üzere....

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Konum oldukça merkezi, oda soğuktu ve kahvaltı yetersizdi. Memnun kaldık.
Stayed 1 night in Jan 2024

8/10 Good

Recep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mohamad saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2023

10/10 Excellent

Serap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Bilgi

Stayed 1 night in Dec 2023

2/10 Terrible

Mohammed

Liked: Cleanliness
Disliked: Property conditions & facilities
Ce n'est pas la chambre dur photo que j'ai réservé. La 308 était trop petite Toilettes à 20 cm de ton oreiller. Le placard ne peut pas contenir une valise Fenêtre donne directement sur un escalier en acier qui vous renferme toute vue. Donc à éviter Bruit rt rigolade nocturne jusqu'à 2h30 du matin. je n'ai pas pu dormir. Il a fallu que je frappe le mur mitoyen pour stopper ce vacarme. La serveuse du breakfast qui portait une robe bleu était sympathique and helpful
Stayed 1 night in Dec 2023